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February 2024 by Adeliegentoo R.
Every time I come in, I'm greeted by the first cashier. Then they leave me alone. That's the way I like it. I have a piece of furniture whose back faces the living-room. I found a piece of fabric to put on the back. Now I need single-fold bias binding to frame it with. Blanket binding would work, too. They've been out of both in my color for two weeks, and no one seems to know when they will get some in. The fabric dept. takes up almost half the big store, so there's plenty of fabric to choose from, at all price points. There's also a lot of yarn, knitting needles, and crochet hooks available. My only issue with this store is that they seem to display like items all over the store. Most of the bias tape is in a rack behind the thread and zippers. But there's some on top of the pattern cabinets, too, and who knows where else. How-to and pattern books are also spread all over the place.
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January 2024 by Maggie Martinez
Costumer Service Is Going Down Hill.
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December 2023 by Patti D.
Please Staff your store appropriately. Every time I am in there is a long line and the cashiers are doing multiple things at once. Thank you.
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December 2023 by Victoria Svoboda
Tried all of Sunday to call the store. Endless holds and "please wait for customer service representative." No one ever picks up.
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December 2023 by marisa l.
Such a good store but my app never works inside. Sometimes a nice cashier will help out and scan a coupon. But today i got Karen as my cashier. She let me struggle awkwardly with the app and even though i asked her if it was worth it and she said i was up to $64 and could save a few bucks she didn't offer to help. So because i didn't want to hold up the line i passed on the app savings. I try to have it ready but sometimes i forget. I know they aren't obligated but come on! I am writing this because i have had Karen before. Her name tag says Karen. And honestly the app won't keep me signed in. But otherwise love this place. I come here all the time.
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October 2023 by Beny Santos
Excellent place
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October 2023 by Colleen M.
Gross! The store is so filthy. Plus, I walked the aisles for 30 min looking for cotton blend yarn and a crochet hook. No yarn except acrylic. And all the hooks are locked up. And no one is around to help unlock it.
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September 2023 by M. T.
I had the absolute pleasure of interacting with an employee by the name of Aujelle. She is so pleasant, professional, and helpful. Joann is lucky to have her as an ambassador to their store. Thank you Aujelle.
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July 2023 by Kim Tran
Good store for all sorts of arts and crafts projects. There is not many employees however, so might take time to find what you're looking for. Also products that may show as available in-store on their website may NOT actually be available in store. Would recommend calling first to see if they have what you need if it's not too common.
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July 2023 by Lance Lambert
This store always has what I need. Rather it be fabric to refinish a door panel, glue for the latest project, or picture frames. You name it, they've got it. The staff is also always friendly and very helpful.
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April 2023 by Thomas Wotring
Always can find what I am looking for and he staff is always helpful.
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March 2023 by Brenda Lagunas
Love this location, always get a great sale and a coupon on top of it!!!!! Employees are all helpful and friendly
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February 2023 by Estefania
Claudia in fabrics was absolutely amazing!! So incredibly knowledgeable and kind. Thanks so much ??
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February 2023 by Rob Kimmel
Has everything, helpful staff, sometimes difficult to understand the pricing of some items.
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January 2023 by Michael Godfrey
store is VERY dated, but workers were very nice, and i found what i wanted for a great price
