December 2022 by Peyman Emamian
Automated carwash was bad. It did not rinse the car correctly and started driving a soapy car .
December 2022 by Kowser O.
The manager at the shell is very amazing.Somehow I left my wallet in the bathroom. As soon as I realized I left it I called and the manager had found it. He is very trusting considering there was $1200 inside the wallet. Whoever hired him should keep on to this guy.
October 2022 by Jesse Oliver
Worst car wash I’ve ever used. Don’t waste your money. Paid for the most expensive wash and this is how the back turned out. Front is just as bad. Wash had barely any water running through it.
March 2022 by Jayesh Adhikari
Higher price - If just for gas, I recommend driving 2 mi north Moorpark road for another shell station. It’s usually 20 cents cheaper.
December 2021 by Stan “stan”
They did't has fu le for me mclereone ito runa on spaghatuiiii
October 2021 by Gabriel Felix
Short fat cashier heard the bell when I walked in and he said hi and still sat at the coffee machine sorting the cups while I was waiting there at 7:40 am trying to get to work on time and put gas and this clown was messing around for 2 minutes and didn't start coming to me until I cleared my throat causing him to look back while I was eyeing him
September 2021 by J Cisneros (jrscisneros)
The power died during my car wash during 8am. I came that early because I like the convenience and don’t like waiting in line.I got out of my soap-covered car and asked for a refund.Tony told me he couldn’t help me. He told me to come back and gave me the number of the manager.I called the manager, who seemed irritated that I was contacting him. He told me he would contact me when the power was back on.I text Tony, and asked him to contact me when the power was back on as well. He said he would.Around 1:00pm, I contacted the shell station and asked Tony if the power was back on. He said yes, and told me to contact him again in 5 minutes.I called 5 minutes later. He didn’t pick up. I called 10 minutes after, he told me that I needed to come to the station if I wanted a refund.I showed up, he asked me how much I paid, and gave me the cash. I left.Here’s why I am going to look for a new place and sharing my experience: I loved your car wash for its convenience, and the whole experience was incredibly inconvenient. I wasn’t offered anything for my trouble like a free wash or something, and I can’t imagine why he couldn’t just give me 10 cash in the first place.Here’s how you can improve for next time: have a way to access the register if the power goes out, have a hose or something if it happens again, and if nothing else, offer a refund over the phone.
June 2021 by OffKey Arts (Offkey)
The power died during my car wash during 8am. I came that early because I like the convenience and don’t like waiting in line.I got out of my soap-covered car and asked for a refund.Tony told me he couldn’t help me. He told me to come back and gave me the number of the manager.I called the manager, who seemed irritated that I was contacting him. He told me he would contact me when the power was back on.I text Tony, and asked him to contact me when the power was back on as well. He said he would.Around 1:00pm, I contacted the shell station and asked Tony if the power was back on. He said yes, and told me to contact him again in 5 minutes.I called 5 minutes later. He didn’t pick up. I called 10 minutes after, he told me that I needed to come to the station if I wanted a refund.I showed up, he asked me how much I paid, and gave me the cash. I left.Here’s why I am going to look for a new place and sharing my experience: I loved your car wash for its convenience, and the whole experience was incredibly inconvenient. I wasn’t offered anything for my trouble like a free wash or something, and I can’t imagine why he couldn’t just give me 10 cash in the first place.Here’s how you can improve for next time: have a way to access the register if the power goes out, have a hose or something if it happens again, and if nothing else, offer a refund over the phone.
June 2021 by Joseph Cisneros (Offkey)
The power died during my car wash during 8am. I came that early because I like the convenience and don’t like waiting in line.I got out of my soap-covered car and asked for a refund.Tony told me he couldn’t help me. He told me to come back and gave me the number of the manager.I called the manager, who seemed irritated that I was contacting him. He told me he would contact me when the power was back on.I text Tony, and asked him to contact me when the power was back on as well. He said he would.Around 1:00pm, I contacted the shell station and asked Tony if the power was back on. He said yes, and told me to contact him again in 5 minutes.I called 5 minutes later. He didn’t pick up. I called 10 minutes after, he told me that I needed to come to the station if I wanted a refund.I showed up, he asked me how much I paid, and gave me the cash. I left.Here’s why I am going to look for a new place and sharing my experience: I loved your car wash for its convenience, and the whole experience was incredibly inconvenient. I wasn’t offered anything for my trouble like a free wash or something, and I can’t imagine why he couldn’t just give me 10 cash in the first place.Here’s how you can improve for next time: have a way to access the register if the power goes out, have a hose or something if it happens again, and if nothing else, offer a refund over the phone.
June 2021 by Joseph C.
The power died during my car wash during 8am. I came that early because I like the convenience and don't like waiting in line. I got out of my soap-covered car and asked for a refund. Tony told me he couldn't help me. He told me to come back and gave me the number of the manager. I called the manager, who seemed irritated that I was contacting him. He told me he would contact me when the power was back on. I text Tony, and asked him to contact me when the power was back on as well. He said he would. Around 1:00pm, I contacted the shell station and asked Tony if the power was back on. He said yes, and told me to contact him again in 5 minutes. I called 5 minutes later. He didn't pick up. I called 10 minutes after, he told me that I needed to come to the station if I wanted a refund. I showed up, he asked me how much I paid, and gave me the cash. I left. Here's why I am going to look for a new place and sharing my experience: I loved your car wash for its convenience, and the whole experience was incredibly inconvenient. I wasn't offered anything for my trouble like a free wash or something, and I can't imagine why he couldn't just give me 10 cash in the first place. Here's how you can improve for next time: have a way to access the register if the power goes out, have a hose or something if it happens again, and if nothing else, offer a refund over the phone.
June 2021 by John Glob
Good local station and the closest to my home. It's fast and easy service. The staff is helpful, the store is clean, the prices are competitive.
April 2021 by Jocelyn P.
So I had bought a car wash and it says expires 5/30/2021... it is 04/06/2021 and I go to get a car wash and it says that it expired and is not going to be accepted. Horrible experience as usual at Shell. Worst company. No wonder they are in relation to Jiffy Lube who totaled my car a few years back and did nothing to justify it.
October 2020 by Den V.K.
Many driveways, convenient location, friendly stuff!!!
May 2020 by David Foley
Car wash is horrible!!!! I am in line for it right now. I have been in line since 10:49am today and it is now 11:14am and I am still here! The 3rd car just now entered the car wash! I called to ask if this was normal and the guy who answered the phone was rude. I have never been to a drive thru car wash where it has taken 30 minutes for 2 cars. To make it worse it’s expensive ($7-10) and I still have two more cars in front of me. HORRIBLE! Update: It is now 11:31am and I just pulled in to the car wash!
January 2020 by John Die
Extremely rude. I went in to buy a red bull simple enough and right of the get go the worker, Jose, was extremely rude and belligerent.
