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March 2024 by Dawa
Bearded gentleman at self-checkout was awesome but he's gone now, the in-store Starbucks is now much better staffed.
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February 2024 by Amelia delaO-Peterson
We had a large purchase and Adam had so much patience, enthusiasm and was so kind. We could not stop talking about how amazing his customer service was on our way home. The young lady who bagged our groceries with Adam was so friendly. We will ONLY go to Adam’s line. Five stars is not enough!!!!!
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February 2024 by ISLAM KARIMOV
Safeway consistently provides a great shopping experience with its wide selection of high-quality products, friendly staff, and convenient locations. The store layout is organized and easy to navigate, making it simple to find everything on my shopping list. I appreciate the variety of organic and specialty items available, as well as the frequent sales and promotions that help me save money. Overall, Safeway is my go-to grocery store for reliable service and a pleasant shopping experience.
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February 2024 by Ralf Schoenbrunner
How not helpful can you be? Not only one person and fortunately not everyone. Staff really is great to explain California State Law at the self check out for alcohol. How about you take a page out of Raley’s playbook and help with the check out instead of explaining the law and obviously enjoying jerking your customers around? Arrogant and condescending. Awful.Shoppers go to Raley’s or Savemart if you like to be treated with respect.
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February 2024 by Matthew Cronin
2 lanes open with 6+ people per lane for the last 10 min. I remember when safeway cared about customer experience. What happened?
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February 2024 by Mari Mercury
This is one of the better stocked Safeway. Their bakery goods are always really good. Their produce is usually fully stocked and good quality. Meat department is well stocked and really nice people. Their deli is really good and the people are really nice also. I'm used to shopping at the one at South Lake and this one is 10000 times BETTER
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February 2024 by Casey Arents-Gonzalez
One of the worst Safeways I’ve ever been in. The entire deli staff was so rude and kept taking other people ahead of us who got in line after us, completely blew us off, then when we finally got help some lady made the worst sandwich we’ve ever had made, she didn’t listen to us at all. Will never return here. Should have listened to the other reviews.
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February 2024 by Keith Beauford
Open 24 hours in Truckee. What more is needed to be said
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February 2024 by Graeme Ware
Lines can be long, but otherwise a great store. Continues to provide for our local community.Update 11/08/2023: More competition in town now, so generally shorter lines and quality of produce is declining.Update 01/08/2024: Crazy lines again. 2 checkouts open, and two of the self-serve out of action. Thankfully, a very nice lady let me jump ahead of her wth my 4 items.
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February 2024 by David Bettini
Only one checker. Long line of angry shoppers.
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February 2024 by Lenny Phelan
one would think for the prices they’re charging they might be able to afford a couple more cashiers! haven’t seen any more than 2 booze lanes for months at this place. takes forever. is ridiculous.
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November 2023 by Wei-Ai Tai
Large, clean, and well stocked Safeway in a central and convenient location, near the I-80 freeway. Wide selection of bakery goods, meats, vegetables & fruits, seafood, and hot deli items. Large parking lot makes it easy to find parking.
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November 2023 by Travis C
Over crowded and under staffed. What little staff is available is not great at their job. The checker I encountered today didn't even know what a rain check is. Great place to go if you like spending too much and have time to kill.
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October 2023 by RebeccaDeatsch
Nice Store but they need more checkers. Employee turnover is very high so something is amiss. Please treat your staff well, always respond quickly & positively if there is an issue so it can be ironed out before loosing another worker. Maybe consider calling former workers back to work apologizing for whatever occurred. It's costly to train & hire new staff all the time. This is probably the majority of the reason this Safeway is SO SO expensive. It certainly sets them apart from other businesses. Nowhere in Truckee has this high of a turnover. It's best to shop very very early in the morning when there isn't stuff on the floors like there's been lately and you can always get a shopping cart.
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October 2023 by BigBadDaddy Bob
Incompetent BakerThere's always empty spots on the shelves product missing. Lots of mistakes I just purchased a pie with no pan it was a disaster. There's never enough donuts, they don't bake off the afternoon bread like they're supposed to, it seems like everytime you want something the bakery doesn't have it in stock. I used to be a head Baker for Safeway and I know that this is unacceptable. Not only did they not have a replacement pie I wasted gas driving back to the return the one with no pan only to leave empty-handed all I got was my money refunded when really I just wanted a pie. Looks like I'll be taking my business elsewhere when it comes to baked goods because this Baker is useless.Update.....Gave the incompetent staff an entire week to order and bake off another cherry the box said cherry the labels all said cherry however I ended up with a mixed berry. I had brought the pie to a work function and everybody was let down because we were all expecting a cherry pie. From no pie plate to putting the wrong pies in the wrong boxes and selling people what they don't want. It would be nice if they could get some competent peopleThe dairy department is lacking the milk is always sold out barely in stock or expired. It seems like you go in and everything is dated that day or previous days which means that is no good good luck finding eggs because they're never in stock
