I have been banking with tri counties bank for over 15 years they have always been very helpful in my home town of grass valley. unfortunately when in Truckee for the day I had a door closed in my face because it was 5:59 and they closed at 6. I talked with the manager (Amy) though the glass door needless to say she did not open it. Im very disappointed with the Truckee branch and manager's unwillingness to help a customer that showed up 1 min before closing (watched the door close). I work for a corporation and I would be reprimanded for closing the door early even by 1 min.
November 2017 by Charlie Riley
Best customer service ever. Always want to help, make things easy for their customers. Have moved a number of accounts from a local competitor bank and could not be happier with the Tri Counties Truckee Team.
