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February 2024 by christina perez
I was able to locate items I was looking for and my check out associate was kind, and very helpful!
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February 2024 by Christi Blak
I love this Kohls store. Close to home, it’s clean/ organized and easy to find items in need. ⭐️⭐️⭐️⭐️⭐️
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January 2024 by butterfly G
I love this place!! Super clean and tidy
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January 2024 by MAURICIO RENDON TELLEZ GIRON
It's a nice place to go shopping. Very good specials online and in the store also.Plus: Amazon Drop off for returns to your items.
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January 2024 by Lux Hearts
I ordered a pair of heels, received the wrong item and my credit card was stolen as a result of using Kohl's on line. When I went in to return my 1item the cashier would NOT RETURN IT or give me store credit saying it was purchased online, so I asked for the manager and she said they didn't have one when I was trying to get some kind of help and understanding the manager walked by and I told him politely what happened, he is over weight ,spoke no English, and was wearing old stained clothes, the cashier lied there WAS a manager on duty.The manager and cashier began to berade me and insults me. I was horrified, they called me a liar, I have never been treated in such a way by a manager from a company my life. He called me a liar, a B word, a daughter of a wh0re among other things then proceeded to tell the cashier to go ahead and return it to my stolen credit card, I was shocked and confused .I WAS SO CONFUSED AS TO WHAT just HAPPENED I CALLED THE POLICE AND RECORDED THE WHOLE INTERACTION.The manager and cashier were mocking me, they knew I wouldn't get a refund back on a stolen credit card. I called the police and they said they couldn't do anything. So, I called corporate and my bank and reported him. I got a NEW pair of shoes sent to me and my refund from corporate. That manager is swine he is SATAN himself be careful read the reviews. Thy say the same about him. The manager steals customers money.I got a pair of new shoes and my money back.Report him to corporate no one should get treated this way, he is probably illegal or on drugs
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January 2024 by yet kwan
An associate, not the cashier, was very helpful. Her job was to count out the drawers, but she used her time to help us on a phone order.
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January 2024 by Jose Larios
Friendly cashiers, helpful people, store lay out neat and clean
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December 2023 by Quercus P.
Just about the easiest return of a product ever. I had all the tags and the receipt for an item bought just a week earlier. The arguable down side is that one simply got in the single checkout line that was being served by 5 or 6 cashiers. The upside is that is the most efficient way to associate that labor, for faster service all the time and lower costs. There is never any penalty for picking the trainee line either.
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December 2023 by Jeff B.
I'm going to be honest. About the only time I go to Kohl's is when I have an Amazon return. At the same time, thanks to the coupon they give me, I almost always buy something. Not always, most probably 70-80% of the time. This last trip however, I didn't read the fine print (I mean, who does?) and bought something that was eligible for the coupon. I still bought it anyway as it was on sale and still a good deal, but I was a little disappointed. I do like this Kohl's because of how easy it is to get in and out of, at least for me. If it's super busy, you might have to turn right and do a U-turn to head the other way, but that's normal for most businesses. It's a 2-story Kohl's and the Amazon Return is upstairs, which is smart on behalf of Kohl's because they make you walk through a few areas to find it. It's hard not to stop check and check out some new merchandise. With the demise of Penney's and all the other clothing chains that have closed in the past 10-15ish years, Kohl's is about the only affordable brand left, as long as you have some sort of coupon which are easy to get. I do wish they'd stop asking me if I want to apply for a Kohl's card (I assume the associates get a bonus or there's a contest going for every application).
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December 2023 by lori Bechtol
Called before driving there, was told they had the item, when we got there,they didn't have it. ?
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December 2023 by Shannon Merea
Michelle was very friendly and helpful
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December 2023 by Tim D.
I came in looking for a gift for my girlfriend and who I think is a manager, Evelyn, helped find the perfect Christmas present as well as some shirts I was having trouble locating in the store. Over all great experience and and really appreciative for her going above and beyond assisting me.
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December 2023 by Evgeniya Bozhko (KoriAndrTheCat)
We love shopping at Kohl’s. This store sells great clothing and beautiful products for the home. Everyone can find something for themselves here. The prices have been going up lately, but the store is among our favorites nonetheless.
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November 2023 by Homer Quismorio
Service is great and we come here often but… the fitting rooms need a quick vacuum pass. Very dusty. I informed an attendant and I was told there no vacuum cleaner? Odd. Vac cleaners are cheap at Walmart. A small gesture goes a long way.
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November 2023 by Katie Gurzi
This was my first visit to Kohl's, Tustin, CA, as I've recently moved to Santa Ana from Long Beach. The sales were great and the savings greatly appreciated. I especially appreciated the way the departments are organized within the store, making it easy to find what I wanted in particular. Also, the aisles are uncluttered, making it easy to push the cart to the desired area. The staff were helpful and checkout efficient and courteous. All in all, I enjoyed a couple of pleasant hours shopping and ended up with some terrific buys.