December 2021 by Maria R.
I saw in another review that this location is understaffed and that would explain why it took a painfully long time for us to check out last night... but also, it was excruciating to watch a woman at one of the two available registers literally shop WHILE she was checking out, holding up the entire line for about 10-15 minutes, as the cashier looked on. During this process, another cash register opened up, but each one was entirely too slow. I don't know if it's training or fatigue, but it was too bad that the check out process took so long. I wouldn't recommend it for holiday shopping for this reason alone. At the very least, the cashier could have told the woman to step aside so she could check other people out. On the plus side, you can still find somewhat of a deal at The Rack if you're willing to spend the time searching. I found a cute faux suede jacket for under $30. But if you're looking for larger sizes, you're out of luck. There are hardly any to be seen throughout the entire store.
November 2021 by Klaus Bello
Nordstrom one of the surviving large US department stores. Great selection and quality. A destination for many household shoppers.The Nordstrom Rack offers discounts and discontinued lines/items from the mothership Nordstrom. Shies, sneakers, suits,cloth, etc. I believe it's the better 'outlet' than the other brand's outlets, since the others actually manufacture (cheaper) products for the outlets, due to the shopping destination outlet craziness.Here at the Nordstrom Rack, you better know what you want, because great deals are possible. Return and cashier lines are alike long!Pick an off hour during the week. Have fun!
November 2021 by James Townsend
Store itself overwhelms me. I really needed new shows recently however, and luckily found two pairs. So,any anxiety I had upon going in, was worth it in the end. But, I always feel this store is disorganized and a bit dirty and overly crowded with clothes racks. A lot of the discounts don't feel worth it. But if you have the patience, you can indeed find some good deals. Some staff can be rude, while others, like the one that assisted us other day, was beyond polite and friendly. Overall a decent venture if you have the patience.
November 2021 by Paul V.
Return policy for shoes is awful. I purchased some shoes that turned out to be defective. They started falling apart after a single use. They would not provide a refund, exchange, or store credit. I placed a dispute with my credit card company.
October 2021 by Kari Anderson
I couldn’t find anything I wanted to buy. The prices are too high. I was specifically looking for a blouse or dress with purple fabric. I found a bottle of Schmidt’s Coconut Pineapple body wash I had bought at Costless for a couple dollars & the same one at The Rack was $6.95 for the same 16 ounces.
October 2021 by Evgeniya Bozhko (KoriAndrTheCat)
This store is very big, has a lot of options, and spacious fitting rooms. As always it is a pleasure to walk and look around Nordstrom to find something you probably don't even need.
October 2021 by Holly H.
I had the worst experience with Nordstrom rack. I've been shopping at the rack and Nordstrom's for years. I've always preferred these stores because of the amazing customer service. Unfortunately, I now will not be shopping there anymore. I attempted to return jeans after being ill for several weeks. The assistant manager said the return policy was 60 days and I was attempting to return jeans after 61 days. I explained the jeans had not even been opened and tag is still on and in bag. I also told him I'd been sick. They did not care and did not budge. I let them keep the 100 dollar pair of jeans that they accidentally sent wrong size for. They refused to refund me or let me exchange it. This is all after waiting in line 45 minutes. Nordstrom rack you are disappointing and have lost a loyal customer whose spent thousands over the years as well. Don't shop here if you want good customer service.
September 2021 by Robert
Great selection but be ready for long check out lines throughout the entire day.
August 2021 by Melany S.
Really disappointed with how manager handled a situation. After 5 weeks of an extremely sick family and kids home from daycare/me home from work not to get others sick, I was 4 days past my the return window. When I explained that we were trying not to get others sick and offered to show doctors visits, she said we still should have come in 4 days ago. I guess I would rather sacrifice the return money I'm out than potentially get others sick in the past few weeks, but would think in today's pandemic there would be a small grace period when sickness and health of others is a factor. I would understand if it was months or even weeks, but we're talking days. Disappointed in the customer service in this situation.
August 2021 by Marwa Elmossallamy
The store is okay, but the website is better. They have better prices on the website, so the best thing buy online then pick up at the store.
August 2021 by Heidi Carter
This Nordstrom Rack has a huge selection. Always fast check out. Nice area.
August 2021 by reza mohaghegh
Great Bargains, Tommy Bahamas saved over 50%
July 2021 by Bob Bretall
This comment is about buying from the Nordstrom Rack website....DO NOT DO IT!I got sent a damaged item (it came with a 4" slice as if from a boxcutter, probably from the warehouse). Website does not offer ability to do an exchange and be sent an undamaged item, you have to return and repurchase. To send it back you need to pay return shipping... even for a damaged item they sent! I brought it to a store near me (this store) and they refunded me the purchase price less the $8 shipping charge! I was told it was policy not to refund shipping even on damaged items.So I'm out $8 for buying a damaged item from them.
July 2021 by Ruud Noordzij
Such a cool store! Yes, quite an adventure finding the correct size for the wanted style but that's part of the fun. Great staff as well.
July 2021 by 王小丹
They have some heat here. A lot true religion. Rag n bone. Even Gucci