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March 2024 by Jon K
$3 to print the shipping label…
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January 2024 by Andrew Baker
I've used this location extensively for over two years. The staff are always friendly and knowledgeable, the store is clean and just in my opinion, i agree with charging for tape. If ups gave away two feet of tape to everyone they'd go out of business...look what happened with endless shrimp at red lobster. I applaud the staff for sticking to policy while maintaining a pleasant atmosphere, it can't be easy. Anyways, this ups store is the best!!!
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January 2024 by Anthony David
Been here a few times to return and ship boxes out. It’s a hit or miss who you get to help you. One of the associates is top notch, one is really particular on who they deal with. Went in, the person in front of me was treated like the red carpet was rolled out, and I was treated like I’m a second class citizen.I’m not the expert in shipping, you are, so not sure where people get off like I’m supposed to know what I pay someone to handle for me.
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December 2023 by Kat Segura
Oliver went above and beyond today! I came in asking for help packing, and shipping an item. And Oliver exceeded my expectations! The box I brought was too small for my return item, and Oliver came up with the great idea to cut another box to put on top to seal the package. He could have turned me away to say that the box I brought wasn’t going to work, but instead, he came up with a solution to make it happen. Give this man a raise! lol
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October 2023 by Doris Sanchez
I have been coming here to get notary services and mail documents. Everyone is so nice, friendly and helpful. I really appreciate them.
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October 2023 by Constanza Perez
I really liked how quick and efficient was the UPS Store staff to receive my items from Amazon, so that I can get my refund. Everything was clean, organized, and a nice environment, there was also enough parking space in the area. The store is also close to school which is great, because I have to commute to UCR quite often as a full-time student. Thank you so much! I appreciate that you are taking into consideration your customers and how to improve. :)
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September 2023 by Sujey Arambula
Went in to do a Amazon return, stumbled upon a small hiccup and Oliver at this store went above and beyond to make it work and for the shipment to go out. Thank you so much Oliver for your professional help and amazing customer service skills.
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July 2023 by amber
I always have had very positive experiences at this location. It’s fast, conveniently located near my home, and the staff has always been extremely friendly and helpful. That was until today, an older woman with a white bob was extremely dismissive and did not let me finish a single sentence before she determined that I wasn’t going to get my package. I understand if there are certain days a package can be held etc. however there are ways to speak to a customer without making them feel like they aren’t human. I’ve come here for years now, but this single experience is making me rethink going to other UPS locations. I should not have been treated with disrespect nor with a condescending tone like I was today; it was very shocking and to be quite honest, humiliating.
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July 2023 by DP Server
Wowww, $3 for a piece of tape. Same tape can be found at 99 only store next door in same complex for a dollar. I highly recommend UPS on jamboree, bit far a drive, but good customer service and free high quality tapes and boxes.
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July 2023 by Breanna Lovell
Sharon was so condescending and rude with her little remarks, and she was rushing me even though I was the only one in the store.
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June 2023 by Luis G.
Amazing Service!! Vanessa was the only worker who took initiative and helped me find my package today she did not hesitate or was not disrespectful towards me she set a great example and honestly she deserves a raise definitely a promotion.
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June 2023 by Grant Lewis
I went to ups to get a document notarized. This is typically a pretty boring request. The associate who's name is Oliver helped my wife and I. He was very enthusiastic amd helpful. He made my day with his energy and care. This is an employe who deserves a raise or promotion.I would highly recommend this located for their friendliness and quick service.
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June 2023 by Tim Bui
I had to ship something and needed about a foot of tape to seal up the package. They charge me $2. Most other UPS store do not charge for this also all USPS offices have tape that you could use. A foot of tape probably cost them a couple cents. I will not be returning to this store.
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May 2023 by Michelle C.
My second visit to this store because of the excellent service and friendliness of the staff. This location is farther than one in my own city however it's worth the drive to get the excellent service the manager and his staff give. Keep it up Team!!!
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March 2023 by Kimberly R.
I rarely write reviews unless something really great or really bad happens. At my latest visit here, Oliver went above and beyond any expectations. He is kind, witty, helpful, and a problem solver. He's such a joy to be around, and I greatly appreciate how quickly he was able to help. Thank you so much for being a great human!