-
August 2024 by Terri Trice
Extremely rude and not helpful
-
March 2024 by Ron Taylor
I have been a patient here for 20 plus years The service and care has been what keeps my wife and I hear for this long
-
January 2024 by Oksana Iler
Doctor is great, we have been seeing him for years. Office staff, however, needs to be better. We have had issue after issue with them. Had someone basically tell me I was lying when I contactedthem about an issue with a prescription.
-
August 2022 by Al T.
I saw Dr. Tim Mess in this office awhile back. Nice doctor, good doctor, but expensive fee for the consultation and my insurance at the time did not cover it. The office environment is depressing and it's in a very old Van Nuys building where they charge $$ for parking, there's nowhere else to park so they've gotcha. The office staff and nurse were just totally unenthusiastic though. I never went back. I needed a consultation right away and that's the only reason why I went there really. Soon after, I found another clinic to go to where my insurance covered 100% of it. Obviously, that's where I kept going.
-
May 2021 by Shawn T.
I called and scheduled an appointment as a new patient to order a blood panel and a physical. I have a significant amount of weight to lose and I wanted to start off correctly. Firstly, Dr.Phan called over 30 minutes late, and secondly, after giving her my height and weight her response was "Wow, you're huge." She showed a complete lack of professionalism and compassion. I ended the call right there and informed her I will be seeking a new primary care provider. I would not recommend her to any new patient, especially those who are seeking help with weight loss. -1000/10 stay far away.
-
December 2020 by Haters G.
Stephen real is an amazing doctor but I haven't been able to get a callback telehealth the front desk is very negelctfulmim having horrible health problems I've been tot eh hospital 6 times in the past two months because I can't get a hold of anyone!
-
August 2020 by Mike Wagner
They are so nice and caring
-
September 2019 by Roseanne Rafelson
Dr. Denise Phan has been my physician for 10 years and I must see her often. She is so "human". She takes the time and energy to explain things to you so that you understand what the best treatments there are out there, that she's able to provide to you. She cares. Her nurse, Christina, is beyond amazing too, always greeting you with a warm smile as she leads you in to start the process for your visit with the doctor. She does not having "rotating" staff, and that says a lot about her practice.
