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February 2025 by Marianna Trofimova
Great service
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January 2025 by Nikolay U
Edo is the e Best 🤝
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September 2024 by Christopher
I got a business card from Andrew at Los Angeles Public scales! wow great referral - i spoke with Edgar and he answered all my questions for insurance on my new salvage title car
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August 2024 by Juan Valencia
Ed was very very helpful. He took me when he was really busy and overwhelmed. He still managed to teach and get all my paperwork sorted out. I learned a lot from him and he really takes his time to explain the situations.
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August 2024 by Richard Vartanyan
Edo was very nice, he knows what service is!
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July 2024 by Azat Vartanyan
The 1 & Only Insurance Service for all of your insurance needs.
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June 2024 by Arin S
I have three businesses under insurance with 1&Only. I am very satisfied with the customer service and competitive pricing.
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April 2024 by MichaAngela Administrative Relations
Edo is the man and his crew are hands down, however you shake a stick at it, topnotch. Went in with a pile of stuff for four different vehicles and got them ALL squared away - in about an hour. While I sipped coffee. At 1&Only, you'll get fast, personal attention that will have you stoked and grinning ear to ear on your way home. How cool would it be to NOT have to go to DMV? There is the 1&Only way to do that!
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February 2024 by Lusine Chamichyan
The 1 & Only Insurance Services is the best,I would recommend to everyone.Great Service all the way.
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February 2024 by Andrew Scales
Very friendly and great to work with!! I highly encourage anyone in the Van Nuys area to stop by!
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December 2023 by Arman Azizbekyan
This office is embodiment and classical example of blatant hypocrisy and fake values. Edo and his uneducated, untrained and extremely untrustworthy staff implemented such a service, that drove me crazy during my every interaction with them. Don’t believe all this positive reviews - they are all ‘their people’.I moved to this country approximately three years ago, and my first policy with them was of my old 2010 Toyota Prius. Without proper explanation, these ‘agents’ provided me a minimal liability - I was unaware of terms ‘full coverage’, ‘deductible’ etc. Then, there was an accident, earlier this year. I lost my car in that crash, but due to my policy wasn’t reimbursed from insurance at all! And then, they kept that non-existed car with atop of my new purchased one for another 8 months. So I was getting charged for two cars, even after demanding numerous times to put that one out. After dozens of phone calls, they provided me with contact of my Adjusterer. She closed the case in her end.Getting back at them was ineffective at all. They kept that wrecked car till the end of my policy. The voices of employees, no matter male, or female, have the same peculiarity. The humming sound, joggling of meaningless words, they sound like an AI. You can ask them the same question even three times in a row, they answer will be the same. I aborted my policy with them, though National General offered me a coverage with discount. And they even didn’t try to point that out to me, never did nothing to keep me as a customer. I provided them the letter of termination, and they finally disappeared from my life. I am done with them, after two years of torture. At last!Verdict: Negative thousand stars. Don’t even think about touching their office door with 10 foot barge pole!PSI don’t know how to reply owner somehow else than editing this review. Just wow, guys, if you put so much energy and stamina in your service, well, your customers really would be among happiest ones in LA. To start with, my first accident wasn’t solely at my fault. As a ‘fresh off the boat’ in this case, I was overwhelmed with endless calls from insurance agents, who asked so many bizarre questions. I reached out to you guys first hand to get explanations, with simple question ‘what to do’ - well, you act accordingly. So I accept my fault to get rid of it. The second accident was a 100 % fault of other parties involved - don’t think that anyone should blame me for that. As for a third one, in DTLA, there was a jaywalking female pedestrian, who completely distracted me when I was near her. I was moving at a speed of 3-4 mph, and didn’t even realize that the car is still ‘crawling’. She slipped down the hood, sprang to her feet immediately, made a video of herself, crying that how disastrous the accident was, then turned to her usual manners - well, I feel pity for her to not starring in Hollywood movies. Honestly. I filmed her on my camera and sent those clips to insurance, who closed the case on their end. Because again, you did nothing, ‘cause - yes - you don’t care for your customers, read that out loudly! And …. Dude, that is non of your business how many reviews did I provide, alongside with how many stars I put. Mind your own concerns. As far about my writing - well, I am open for the criticism, but at least I try to sound an academic English. It is better, that mumbling over the phone, pretending to do something - that will not stand you in good stead either. So, please, stop commenting on this thread except you’re going to inform me that you’ve changed the level of your service, or (for God’s sake no, but still) filed a bankruptcy. And maybe I will come back to you againPS2. In comparison to you all, I am still working on Christmas Eve. I am a hard working migrant. Didn’t even realize it was Christmas, lol. Next time I am going to provide you with other comment during normal business hours/daysThank youPS3. Educate your employees. Seriously. And maybe you would the better one here. But I repeat myself
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December 2023 by Fireball Fitness170
Angela and the rest of the staff at one and only insurance for a big help in getting my car insurance. She and the staff were very diligent despite any difficulties that came out. I strongly recommend their services to others.
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November 2023 by Fireball F.
Angela and other staff were very helpful in getting my car insurance. She was very diligent despite any difficulties that came up.
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October 2023 by Richard MacNaughton
Just when one thinks that the world is filled with crooks, one discovers that are still angels -- real life angels who are live savers. We cannot function in life without insurance. I know I used to be in insurance, and there seemed to be fewer honest agents and companies each day.1 & Only is above being just honest; they really work hard and take time with you so that those of us who have fallen on hard times are not left in the dust. A millions thanks to 1 & Only.
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October 2023 by Antheia Designs
Great service! The staff was very nice and helpful.
