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March 2024 by Gladis Oropeza
This gym is not it. I purchased the year membership and regret it so much. I can never, gym is dirty and I can never find dumbbells, I guess people stole them and and as a result everyone is using the machines and therefore they are always taken as well. I gave up going and looking for a new gym. Very Sad. This gym has potential but it seems like management doesn’t care. Will not be renewing.@24hrsfitness please do not reply with your typical “we’re working on it” because we know it’s not true. People have been complaining about this for months and your answer is always “we’re working on it” but no action taken.
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March 2024 by Henry Parc
Used to love coming here but lately noticed they are missing a lot of dumb bells selection.
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March 2024 by Manuel Gutierrez
Gym is super filthy. Paper towels are littered all through out the floor of the sauna and locker room. Locker room, sauna, and steam room are super gross to be in. I hope the owner has a discussion with their team or hires more custodians, and does not just respond to this review with their generic response I have seen on other people's reviews.
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January 2024 by Ollie Ollie
Ok gym, steam room is usually dirty and smelly
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December 2023 by Oscar Caceres
Staff is nice. Gets pretty busy where you cant use any gear during peak hours. Equipment needs TLC, many items broken, very old or worn down. Very low maintenance/upkeep. A lot of dust and nasty equipment. Sauna smells bad and very dirty. Could be cleaner, a lot cleaner
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December 2023 by Cesar Pedroza
It's a cool place. But the manager needs to replace the missing dumbbells. I'm pretty sure people stole them. All the 10 through 22 pounds dumbbells are missing and been missing for months. Disappointed because the manager hasn't done anything about it
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October 2023 by R Santy
I am very surprised this facility was not kept clean. When you talk to staff they laughI talked to the manager Omar and was given information about the condition of the pool. He said the tiles around the top of the pool were cleaned every week. That is not true.I have only been going there 3 weeks and it has never been clean. The railing coming out of the pool where it touches the water is crusted with black filth. I need to use that to get out of pool. Also bloody bandaids in pool and around pool. People spitting phlegm, in the pool all the time. Filter not working right so lots of black sediment at the bottom of the poolVery sad to see a facility you are making tons of money on kept in such a filthy disgusting condition. Not one person ever came to check pool the 8 hours total I have been there at different times.There is no reason what so ever. I realize the facility is heavily used for that reason alone you should have maintenance to keep that place in clean.
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October 2023 by Peuzahnt Orchanian
This is a painful review to actually write. However, I must be honest. The condition of this gym is deplorable and has declined steadily after a change in leadership. In the past 10 days I’ve visited this facility several times, every single of those times the gym has been filthy. But it’s a gym so what ever. The more frustrating thing is, and I can’t stress this enough, you cannot find weights to use. I used to be a general manager for 24 Hour Fitness. This team, leadership included, absolutely do not care about its members and it shows up in the condition of the facility.l spent the first 30 minutes of my work out looking for a single 22.5 dumbbell and a kettle bell on a Saturday evening not at peak times. DO NOT ENROLL HERE. I’d cancel if I could.
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October 2023 by Yoyo Xu
I don’t know where those good reviews come from but… REFILL YOUR SOAP!!! The lady’s shower has been out of soap for over a month and I have been telling the front desk over and over again, still nothing. The time I go usually is at night which the manager is gone. And each time the worker would tell me “We are short on staff, but I’ll pass the message to the manager”. Yea sure… I gave up, it’s just a gym for me to exercise. So whatever, I’ll bring my own soap.
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October 2023 by Jerome Villegas
Good spot, clean. Nice staff and not as busy as I had expected. Maybe it was the time I visited, but not as packed.
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July 2023 by Carolyn R.
LADIES AND GENTLE MEN , WEAR YOUR SPORTSBRAS, THEY HAVE NO RIGHT TO TELL YOU NOT TO! PHOTOGRAPHY IS ALLOWED IN DRESSING ROOMS , NOTHING IS DONE ABOUT THAT BUT THEY HARASS ELDERLY WOMEN WEARING SPORTSBRAS!!!! Whenever I come to this gym I wear a sports bra, because I had a massive surgery done one my abdomen I wear loose fitting shorts because the scar tissue is extremely painful. Tonight some IDIOT who works there came up to me telling me I can't wear a sportsbra which I have worn to their gym for years and comments I was wearing "mens undewear" that I could probably get a note from a doctor to wear! My body is legally covered and this is harassment. I'm a 60ish woman so if my age offends them f*** that! I'm ready to take my business elsewhere anyhow, I'm sick of their filth , I see people taking photographs in the dressing room while I'm nude trying to dress and nothing is done about that but how dare me wear a sports bra which is perfectly legal! Also I heard them saying we can't put our bag on the floor. We put our bag on the floor because our locker was broken into! I'm sure new members have no idea how crappy their security is!
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June 2023 by M Fresh
I was gonna sign up but it doesn't sound like a good idea after reading these comments. In addition the cookie cutter responses from 24hr fitness don't help any complaint.
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June 2023 by Jonny M.
I would like to say Ace the gentleman that works in the front always bringing that positive energy and a smile making going to the gym feel like a community instead of a chore . Isabella, Brandon,, and Avery also bringing that great energy.They recently got a new store manager Desiree that is super dope! I feel like the staff needs some recognition / promotion with such a high traffic gym. They're always walking with a purpose, making sure everything is up to par and clean the here is undefeated.
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May 2023 by Patrick C.
One of the 2 best gyms around, besides the other one in City of Industry. Always clean when I go and not too crowded later at night.Edric, one of the front desk sales people is super chill and helped me pick out the right plan for me. If you get a chance, ask for him! Overall, a pleasant clean gym!
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May 2023 by Linda M
Sadly the Silver Sneakers classes have more people than available equipment and chairs. Maybe there are people who don't sign up online and just show up? Can be aggravating for those who take time to sign up for class online. ?