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May 2023 by Maria C.
I was in the area was trying to get a 2 tacos, small fries and a small shake. I did a walk in because the drive thru line look to long. I places my order waited more than 20 minutes. I asked the manager how long would it be she stated she just had a big order from the drive-thru. She didn't know how long it would be. Manager was very rude and had a very unprofessional attitude and response. Her and the cashier were so rude. They were arguing about giving me a small order that was not necessary to argue about. The manager and cashier seem that were ready to just argue with the customers. Cashier was mumbling between her teeth about giving me my refund. Instead of giving me a refund they took the money twice out of account. Try to go back 3 days later to get my refund they said the manager would call me never got a call. Contact corporate which was so hard to speak to anyone in regards to this matter. They said they would have some one follow up with me no one has even contact me or refunded my account. 5 days later not gotten this matter resolved. This is the worst fast food place to ever deal with getting your money back for an order they couldn't complete. This is the perfect reason not to ever go back into one of this locations. The owner of this Jack in the Box must not check in and doesn't even how bad management and employees treat there customers. This location is not good at all with customer services. It's okay for employees to be so rude and disrespectful towards customers. I'm so upset because i went into a fast food restaurant where not only did they treated me so bad but took money out of the account twice done on purpose. What a coincidence that when i requested for my money back the account had to transaction for the same amount different times. From corporate to the restaurant no response into the matter. Overall trying to get a small order became a nightmare. They probably do this so often because it seem like nobody care of following up. Now I want my money back because at this point this seems like a scams that is a set up. From a 11.14 transaction they took 22.28!!! If you are in this area and are on a time schedule do not go to this location if you do go through drive thru it seems they prioritize it. Seeing the Yelp reviews this is one of the worst locations in this area. Better check Yelp before even going in!!!!
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April 2023 by Daisy Ceniza
Will never support a location that won’t let one use the restrooms. Would prefer if they say it’s only for customers I would gladly buy something but to just say the restrooms don’t work like both of them? Seriously.
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April 2023 by Raul E.
Terrible service, cold food . I can't believe that they would run out of tacos . Also they close up earlier the the posted time on the drive thru window.!!!
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December 2022 by Steve Burke
They close whenever they freaking feel like it! Ive been tolerating them for TWO years closing the dining room half a day to an entire day early at odd times WITHOUT advanced notice. Latest incident (see photo and time of this review) shows they were supposed to be open until 4pm but alas, they change there freaking minds cus like, who GAF's!A/C has not been fixed (or turned on) in over NINE MONTHS! Are they being cheap to save electric? I dont know any other JIB Franchisee that goes to these extremes.
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December 2022 by Walter Peña
Too many college students and loud too! I don't want to hear their conversations about the STD'S..... COME ON KIDS!
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November 2022 by Young K.
I moved here recently so I don't know much about others experiences but coming from la this place was very special haha and homey because the food was so good. The tacos were nice and crispy. The jalapeño poppers was hot cheesy and crunchy. The jumbo jack was good too. This is how fast food should taste and la is really bad compared to how fast food in this area tastes.
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November 2022 by Dominique Arroyo
Food is as expected when going to Jack in the Box. The woman who took our order was barely understandable and she didn't even let us finish stating our order. I gave her my card and she said it declined. I told her to try again and then she asked for my PIN number so she could put it in herself! That was completely inappropriate and hopefully she's either given more training or is let go.
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November 2022 by Freddie Johnson
I really love getting food that is hot and fresh. Service was okay
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October 2022 by Kevin Williams
Nice hot and fresh bacon double cheeseburger and curly fries. Good stuff.
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September 2022 by John Chua
The place was closed so we end up ordering Drive Thru. Food is still good
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September 2022 by K M
Says they are open until midnight... Its 11:50 and they are closed.. Bummer i was hoping for a quick bite sucks to be me i guess
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September 2022 by Lisa Norman
The one time in months the app actually allows me to make my order in advance, hoping to get it faster and be on my way quickly and they apparently have closed more than an hour early. Placed order around 11 pm, web says they are open till 12, get there by no later than 11.15 and the place is deserted. Must be nice to get to leave early whenever you want.
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September 2022 by alondra juarez
I was picking up an order earlier tonight WAY BEFORE CLOSING. And i was at the drive thru for a good few minutes . Silence. I drive up to the window, nobody there. I looking inside the windows, ghost town. No posters no nothing . If you guys are gonna close randomly at whatever time you please, turn off your orders or something. Insane.
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August 2022 by Leo Peng
Ordered a spicy chicken sandwich, bun was burned and the chicken was super dry. Totally not worth 7 dollars.
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August 2022 by Peace On Earth
TBh hurts typing this. But this is The Wortsr Jack in Box. Please invest More on this Store Front! ????
