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February 2024 by petitefleur
Nobody was attending the jewelry counter for the better part of at least 20 minutes. The Asian lady chose to help someone that had come after me. She was rude and had no customer service skills!
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February 2024 by Jgil Romero
Great experience
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January 2024 by Camy Gomez
Excellent
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January 2024 by Maria Salome
I like it because there is a variety of beautiful things.
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December 2023 by 祈艾特王
My mom bought a coat for me, I don’t like it, she took to store to return, the store rejected because they said the coat was worn. It’s so unreasonable. You sold an “used” coat to my mom, you can sell it but you don’t accept to take it back. I just tried it, never touched again, I don’t understand how your policy works, if you only sell brand new products, then stop to hang these out to sell to customers, my mom couldn’t decide it’s new or used, and I couldn’t too, she only liked the style, now the way you treated us made me feel your products are disgusting.
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September 2023 by Gus Rodriguez
I don't like the TJ Maxx and home goods Marshalls and another store all together but I can't return something at HomeGoods that I bought there at T.J Maxx I think it's stupid. It's redundant if it's the same company why can't you change it exchange it not happy
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September 2023 by Irma Guzman
I Love this store. My Family too I take a lot staff to put my home beautiful.
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September 2023 by Daniel Prendiz
We took a drive to Walnut to the TJ Maxx to see what kind of seasonal merchandise they had ,we found more then a few items. You can find men's ,women's boys and girls and infants clothes .They also have shelves and mirrors ,they also have a selection of mans and women's boys and girls shoes , jewelry and cups, household items for your kitchen different knick knacks that you may want to display at your home or office.The structure of the building is large with different merchandise. The service is courteous and friendly, there's plenty of registers to keep the line going, it does get crowded on the weekends. There's plenty of parking with a shared parking lot with other businesses on the premises. The handicap stalls are close to the front entrance.
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September 2023 by tshea1
I love this TJ max. The wonderful employee (at cashier station 8 at 10:30 am was amazing. She was welcoming and even laughed w/me when I was trying to decide if I was going to get eyebrow clippers LOL!! I LOVE THIS TJ MAX!!! it's clean and you see employees everywhere, so you can ask questions and not be lost and confused.
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July 2023 by S R
Always very well kept and organized. The checkout lines move pretty fast too!
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December 2022 by holly Landini
U get designer brands for half thr price including makeup
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October 2022 by Danielle “Booboo” Garcia
1st time there and was Great, very clean store & clean restroom's. Good prices on everything
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September 2022 by Nhien Nguyen Woo
I would have give 1 star for them but give 5 star for the store Manager Darrel. I bought a pair of sneaker in June 2022, my bad and it is my fault is I tried only my right feet when I was at store because at that time the 2 piece of shoes was tight together so it was hard to put 2 piece at the same time. Then I did not have chance to wear it since it is white color, work has been busy until yesterday was Sat 09/17 I took it out to wear with my jean, I cut the tag and wear it to go out. However, from my room to the door, I feel the left pinky toes so hurt, something inside. I checked and find out seems a small ball if thread or fabric inside the corner which can not be fixed easily. Therefore, today I went to Tjmaxx, did shopping and asked to return, shoes was clean new in the bag with receipt and tag . I understand policy 30 days returns and knew that I will get store credit only. When I get to cashier name Ivy M ( coordinator), she declined right away and showed me the policy return, she stated that the shoes is unsellable and used. I asked her several time why because shoes still the same as I bought and tag is there, why I can not even have a store credit. She kept saying No No sorry sorry and kept pointing out the policy on the wall for me. Her attitude was very personal like I was telling lie her. I just spend almost $100 to shop here and want to have credit for $23 shoes. I told her it is ok if they do not accept it. I was about to leave but looking at her attitude I feel like she was cheating on me so I asked to have Manager come to confirm, if the Manager said No then I will donate this pair of shoes no problem, just my bad and will need to learn experience from there.Darrel ( I think) the manager came out, he looked at receipt and tag and shoes, he said only store credit. I told him yes I know that but his agent told me I even have no store credit. He had to tell her to issue store credit. Her face and attitude was very annoyed to me. You can see the upset in her face. It was really a humiliation feeling for me to return the small items and met such that attitude, she make you feel like you are a big liar or a scammer try to steal the store $23.I still give 5 star because nothing wrong with the store and especially the Manager who tried his best to maintain customer services standard and one unwell trained agent should not make whole hard work of the others become 0.From my experience you should check all items within 30 days and make sure if they have any defect since buying do not take it otherwise you may end up for not being refunded or get credit with reason used and unsellable.
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September 2022 by Jenna Terada
Love the food selection its great for an all in one gift bag filling trip
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September 2022 by Jackie Lopez
A good store that has some good deals. I recommend you visit this store especially if you want to save money.