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March 2024 by Rachel Sinopoli
On the phone when I was speaking, I couldn’t talk to customer service just the way I wanted it and they had to hung up the phone on me and no I wasn’t being a Karen
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January 2024 by juan cochi
Terrible service from the P.O. Box.letters are lost and they are never on time
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December 2023 by Marie Maynard
They are holding a package that they say is insufficient address but was same exact address as the other package shipped with it . No one will answer the phone so I can find out what happened? I live in another state it is not like I can visit the post office. Very bad management there.
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October 2023 by Fan Jian
Usually I do not want to write something bad. But the female person over there is very rude. I never experienced like this.
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October 2023 by Marthaw Cody
First time came here ,The lady with frog eyes is very rude to the customer and don’t even care of what u said ,impolitely and impatiently What a staff!!!! No wonder there so many bad reviews here !!!!
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October 2023 by Colette Truax
If I could give negative stars I would. Been waiting for a package. Tracking status for the last 3 days has been "waiting for delivery scan". Went in here to check to see what was going on. The lady "looked" in the back for 5 mins. Came out with no package. I said oh you guys lost my package huh? Her reaponse????!!!!! It's not lost we just can't find it right now? Um excuse me? You lost my package. I have contacted corporate via email and will be calling them mo day as well via phone.
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September 2023 by o y
So rude. The Hispanic workers there r very rude. Really bad experience.
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July 2023 by Ale C.
JUANITA, JANINE, JENNIFER TERRIBLE CUSTOMER SERVICE AND DOING THEIR JOB APPROPRIATELY. This is a terrible place to ship your packages due to these people who work here. JUANITA The "Angry Manager" has been at her position for the longest time managing everything with anger treating customers however she wants, answering questions with a condescending tone. Juanita just talks because she has a mouth. JANINE: latina worker in the back who told me to bounce (yes with this exact vocabulary) when I was delivering packages. I arrived at 6:30ish pm just to drop off packages for my business after packing all day, Drop off box was full and got stuck, JANINE opens the door to see, I ask her to empy the bins so I can drop my things off, she doesnt do it deliverately and waits until 7pm to tell me at this point I am trespassing and wanted to get me in trouble with the police. Why would you put someone in trouble with the police for this nonesense? JENNIFER: new manager in the backPeople here are disgusting. They need to be removed so we can all have a better positive experience at this place.
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July 2023 by Joe García
They don't answer the phone plus they steal packages and get away with it.
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June 2023 by Dyssael Sandoval
Though I haven’t had to speak to the manager that’s been notoriously shaming everyone for their mail, I think everyone else is great
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May 2023 by Lily C.
Everyone who goes to this post office should beware your checks could be stolen...Second time it has happened to me! before it was outside mail box which i could understand but "INSIDE"??? I have been dropping it inside of the post office box/slot and still checks mailed here was stolen!!! I can't believe they have no security or any cameras what so ever!!! If i can put no stars i would.
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April 2023 by Valeri H.
Absolutely the most unprofessional behavior I've ever encountered. Grown woman yelling at me about the job they are hired to do. Excuse me if something required their attention and assistant but that is why they work there and I don't. The worse experience I have ever had. And the best part, when I had to call and got the same person on the phone, she continued to yell and then hung up. Rude. Rude. Rude. I haven't been to a post office in 10 years and this was not what was expected.
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March 2023 by Haining Wang
The manager is rude and talks to you like you are inferior. Got some of the worst experiences ever dealing with the government agencies.
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February 2023 by Ceneth Love
I'm leaving 1-star particularly for the female Hispanic manager that has problems walking. She has consistently been rude to me, and other customers that I've seen. She got into a war of the words with a male in which she made some comment about she wouldn't care of she got fired because she has her pension, and is closed to retiring. I can also hear her through the PO boxes yelling at customers on the phone.
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January 2023 by Christian G.
Worst post office I've ever been to. The priority mail envelopes and boxes are scattered around, not all in the same place. Line is always long because the employees either refuse to help customers with their issues and just repeat themselves, or they talk the customers' heads off about random things. I overheard an employee telling someone about a time someone mailed money in a priority mail envelope. Completely irrelevant to their transaction, but he kept going on about how tightly it was packed and that it must have been thousands of dollars. Meanwhile, the other employee was yelling at someone whose mail was getting stolen and wanted to move their mailbox, citing "postal law" and saying things like, "I can't get you a manager. They're going to tell you the same thing I'm saying!" Finally, the person left and they took another customer. She yelled at this person, like actually yelled out loud in all-caps, "IF YOU WANT A RECEIPT, SCAN IT AT THE KIOSK AND LEAVE IT! I CANNOT TAKE YOUR PACKAGE AND GIVE YOU A RECEIPT!" Uh... Yes, you absolutely can. Every other post office does this without complaint. Every time I come here, it's a 15-20 minute wait in line and filled with similar issues. I scanned my stuff in the kiosk and dropped it off. Eight hours later, it still hasn't been scanned... Which is troubling considering that these are expensive items that people bought off of me on eBay. Oh well, at least they're insured fully. For what little that may be worth. I deeply regret coming to this post office because it was the closest to where I was at the time.
