September 2021 by John S.
I've had my storage unit at Public Storage for less than 3 months and I just found out all my belongings were stolen sometime between July and this past week. The manager claims there is no video despite all the monitors in the office. Her name was Tiffany, I believe. And the one who began acting suspiciously was Oscar, the curly haired fellow who started stuttering when I inquired about the burglary. I have a feeling they know who did it. I intend to find out and whenm i do, they will find out too.
August 2021 by Step Andfall
Burglarized! Just found a red lock on my storage unit. The employee told me my unit was "missing" a lock. What does that mean? She unlocked it.All my computer hardware is gone. And they don't have any record of people going in and out and no video either.Something here isn't right. Filing a police report with Harbor City. And I got some friends in law enforcement. They will be looking into this.
August 2021 by Johnny Sepulveda
Break In. Property wide. July 23 2021.Your stuff will be stolen. As long as that's OK with you, then by all means, store your *valuables* at this Harbor City location. But remember, those valuables will be stolen.The employees are facilitating the burglaries. They are in on it. Oscar, Brittany, etc. All of them. They allow certain people to hang around after the business has been closed for the night. Then these same people steal your valuables. And there will never be any video, you see. Ever. How could there be? The employees are helping the thieves steal your things.Don't believe the fake reviews. Your stuff will be stolen.
August 2021 by B. S.
Your stuff will be stolen. As long as that's OK with you, then by all means, store your *valuables* at this Harbor City location. But remember, those valuables will be stolen. The employees are facilitating the burglaries. They are in on it. Oscar, Brittany, etc. All of them. They allow certain people to hang around after the business has been closed for the night. Then these same people steal your valuables. And there will never be any video, you see. Ever. How could there be? The employees are helping the thieves steal your things. Don't believe the fake reviews. Your stuff will be stolen.
August 2021 by B. Strings
Do not store your valuables here. They will be stolen. Never any video of the burglaries. Funny isnt it?
July 2021 by Brian Schaefer
Break In. Multiple units affected. July 23 2021.Public Storage on Vermont Ave in Harbor City hit once again by thieves and of course theres np video of the burglars entering the facility. One cant help but think these burglaries are inside jobs carried out by the employees themselves. Why else is there never any video and why else do all of these fake reviews speak so highly of the staff?Photos are those units that were ransacked on July 23. The red locks were put on these units when it was discovered they were missing locks.(See: Because the thieves removed them.)Did Public Storage notify anyone? Nope.The whole staff should be arrested and questioned by police.Dont trust this storage with your belongings. This is the 5th mass theft in as many years.
July 2021 by MARIROS DELA ROCA
Customer service at del amo Blvd and Vermont were very accommodating and helpful. They were very professional and were able to answer all my queries. Thank you so much and I really appreciate ? their help.
June 2021 by iHawkSystems
As storage facilities go this one is clean and the carts are available without strings attached. The only issue I have is the early closing times 6pm week days and 5pm on weekends. It should be open till 8pm all week in the summer.
June 2021 by Carlos Rodriguez
Thank you for the help Oscar great customer service friendly guy
May 2021 by Nay Andrade
I came by looking for a parking space, Oscar was very helpful he gave me a tour of three place and explained the process. I will definitely be coming back with my husband over the weekend. Thank you Oscar for all your help.
May 2021 by Vicky Rojas
Memory was very kind and understanding of my father's hardship and current situation. Thank you for helping us ?
May 2021 by Wendy Blame
Andrew at Public Storage was fantastic. He went out of his way to help us.
May 2021 by Steve Slater
I've been here since Feb 2020 and on my 3rd rate increase. Got in at a great price.
April 2021 by farbod p.
Absolutely worst customer service ever, I tried to move my boat to this storage and I reserved my space, when I went there I saw my space is too tight to go reverse my trailer and park my boat, I called them told them nobody can park this trailer to this space and could you send me someone to help? He only repeat a sentences like the answer machine and he said I can not help you and you can do whatever you want, I tried to explain to him but he repeated same sentences,, It was the second time I really disappointed at this place.
April 2021 by Johnny Soto
Thank you for your great customer service the property is amazing here and the new app is great especially the great help that Anna gave i had so many questions thank you so much