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March 2024 by Lily C.
Made a quick visit to the deli 20 minutes before 9 pm and the lady who helped me was rude to me and to another customer who came after me. She kept telling her coworker that they were closed and she wasn't going to help anyone anymore when it wasn't even 9 yet. Too bad I didn't catch her name but she's older, Hispanic, has long hair tied in to a ponytail. She has helped me before and always has a bad attitude. I will get her name and post about it here again. Everything else I have no problem with.
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February 2024 by Orlando A.
Highly Recommend Ariana at the flower department. This morning I walked in with a flower arrangements I purchased at another stater bros off grand and it was a hot mess. I brought it to Ariana and she brought it to life . Thank you for saving V day
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February 2024 by Linda S.
This is the second time that I have received food poisoning from their fruit department. Where they prepackage, the watermelon cantaloupe, pineapple, etc. The first time I thought okay. Maybe I picked the wrong batch today I picked another one. It was watermelon and I got so sick that I had to leave work. I called the manager and he stated to me that he will take it refund. I go I don't want to refund. I am an excruciating pain right now. I am not letting this go by no means so whoever had watermelon at the state of brothers on a zoo Avenue in West Covina and you got sick. Then you got it from the same one that I did. I can honestly say I will never ever by any ever again.
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February 2024 by Randall Mounger
This is my favorite Staters, always have what I want and always clean. Their deli meats are fantastic along with the butcher cut meats. Always sales on stuff that you need!
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February 2024 by Herbie B.
Me and my wife are new to the city of west co and it was our first time going into this stater brothers. We were greeted by the manager Frank who provided great customer service. We'll definitely be coming back and making this part of my routine! Thank you Frank!!!
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January 2024 by Lynn
Always a friendly atmosphere
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January 2024 by Gabriel Cardenas
Good market very clean
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December 2023 by Jeralme Cuevas
The store is clean, great variety of food, they have hot food ready to eat, the prices are great, the employees are courteous and helpful and respectful..! I recommend this store to anyone who's reading this review..!
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December 2023 by Rene Martinez
Nice clean store, everything is organized and nice people
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December 2023 by Leslie E.
I have not been a staters brothers shopper in many years. The store is clean, well stocked and I do not know why there prices are competitive. They used to between Gelsons and Ralph's. Now the are competitive with Ralph's. And at this store it is more open. I liked it.
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November 2023 by Bethzilla F.
Mostly writing to thank the produce manager, Shawna/Shauna. I had purchased one of those pricey GMO'd pineapples. When I got home I noticed it was all soft and molded, they are kept in pretty pink boxes so I couldn't see until I got home. I went back, let them know it was molded, had my receipt. Shawna was so sweet, she quickly walked over and helped me pick a better pineapple. Thank you so much! We just moved to the area recently, and of all the grocery stores, this one is quickly becoming a favorite. The store is clean, the staff are helpful, great selection. I don't often see Korbel Natural, it's one of my favorites and this store stocks it. We will definitely be shopping here again.
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October 2023 by Alexis S.
Jane in the bakery saved my life today! I had a cupcake emergency today and needed 2 dozen cupcakes for my daughters birthday. With the best attitude she whipped up 2 dozen cupcakes to match my daughters Wednesday Addams birthday cake. She is my hero and I want to send out a big thanks to her. THANK YOU JANE! YOU ARE THE BEST!
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October 2023 by MAP H
Absolutely a wonderful customer service from Jenna and the lady from the Deli who sliced the 5 pieces of smoked turkey that I ordered.Wow, speaking of service to the next level from Jenna; I mentioned to her that I hope the store sells cinnamon bun with raisins, she enthusiastically said we have it!To my delight,the next thing she did is called the bakery, walked there and got me two cinnamon buns.I told Jenna that an organization is only as good as their worst employee, it takes one person to sour customer's shopping experience.However, when you have Jenna's caliber of customer service and work ethics, she represents the company on its entirety in a positive light, amazing lady.You don't get that great of a service nowadays. I am a Director of HR who worked for a 5 star hotel; I will hire Jenna without iota of doubt.NB: Thank you Jenna! You truly m ade my day today.
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October 2023 by Elisa Guzman
Love this store good prices good service good overall
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October 2023 by Mike Downing
The best place to buy bacon, right at the meat counter. Better quality than packaged bacon and the same price.
