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June 2023 by 오성윤
Looking to sign up for a new account and at first went to the branch on Beach and Garden Grove. Rude security guard, lines about a block long. And not to mention the difficulty getting into the plaza with the bumper to bumper traffic going on. This branch is hidden and not crowded at all there were maybe one or two people in line. My new banker Hai greeted me as quickly as I came in. And assisted me with setting up a Military veteran account. As a veteran I don't like being in one location too long and he got me out of there quick and easy. Was done in what seemed like a matter of minutes. He has absolutely great customer service skills. His service is impeccable. If he is not the Branch manager then they need to make him one. Extremely satisfied with the service I received and am glad I gave Chase a second chance and signed up for a new checking and savings account. Thanks Hai for making me a happy customer.
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May 2023 by SungYoon Oh
Looking to sign up for a new account and at first went to the branch on Beach and Garden Grove. Rude security guard, lines about a block long. And not to mention the difficulty getting into the plaza with the bumper to bumper traffic going on. This branch is hidden and not crowded at all there were maybe one or two people in line. My new banker Hai greeted me as quickly as I came in. And assisted me with setting up a Military veteran account. As a veteran I don't like being in one location too long and he got me out of there quick and easy. Was done in what seemed like a matter of minutes. He has absolutely great customer service skills. His service is impeccable. If he is not the Branch manager then they need to make him one. Extremely satisfied with the service I received and am glad I gave Chase a second chance and signed up for a new checking and savings account. Thanks Hai for making me a happy customer.
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April 2023 by Александр Ковтунов
We came last Friday to open a credit account and did not really get much of the help from the bank employees. Account was denied in the end and we successfully opened a new one in another branch.
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April 2023 by Trung Tran
Chase best customer service so far .thanks Hai foe the service !
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November 2022 by Vinh N.
Best desk-costumer services ever at Chase! I meet a Vietnamese guy he help me open a new credits account and another savings account. He is really nice and helpful. Thank you so much, Hai Pham!
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October 2022 by Vinny Nguyen
This branch is one of the reasons why I continue banking with Chase for my personal and business needs. Great customers service and always making sure each customer is happy when come in.
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May 2022 by William Striker
Super friendly staff.
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January 2022 by Nhi Diep
I live near this branch and visit quite often. Banker Hai Pham helped me and was able to answer my question clearly. Highly recommend to visit this branch.
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December 2021 by ngan vo
Very happy with Chase customer service here ???. I came here late around 3:30 pm not enough time for the staff help me to open an account but Mr Hai Pham is still trying to help & give me an appointment for next week. I’m very appreciate his time. He’s really did a good job ?. Youth & generosity!
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November 2021 by Elizabeth U.
Terrible branch there on Bolsar Ave in WestminsterCA. They allowed some scammer to come inside the branch and withdraw almost $1700 from my checking and savings accounts without verifying proper identification. Mind you this person did this transaction there in California while I live in the Midwest. There is a breakdown of safety and protocol and I am very disappointed and angry. I tried calling the branch manager to get matter resolved but every time I call the branch no one picks up. Beware!!!
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October 2021 by Paul Nissenson
I'm giving 5 stars to Hai, who was super friendly and attentive.
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October 2021 by Porco Utah
so far, this bank is actually pretty good. credit union used to be our bank, but changed over. Credit union work more like bank in socialist countries, while this bank do business more like capitalists.
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September 2021 by Prettymimi
Very happy with Chase customer service here ???. I came here late around 3:30 pm not enough time for the staff help me to open an account but Mr Hai Pham is still trying to help & give me an appointment for next week. I’m very appreciate his time. He’s really did a good job ?. Youth & generosity!
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June 2021 by Porco Porco
so far, this bank is actually pretty good. credit union used to be our bank, but changed over. Credit union work more like bank in socialist countries, while this bank do business more like capitalists.
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May 2021 by Audrey C.
Kayleigh is the sweetest! She helped me make a deposit into my account. It took less than 5 minutes. She complimented me & seemed like she genuinely cared about the customers.
