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September 2017 by Jessica C.
Kenneth Manning is the FRIENDLIEST sales rep. He helped me figure out if I needed a new water filter and described how to change it myself over the phone, and patiently gave me prices and an explanation of how the process works. I used ALL Ferguson appliances when I renovated my entire condo 3yrs ago and they are still SO welcoming and kind.
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April 2017 by Brian R.
New location, they shut down their garden grove branch and moved it here. Still all the same people, I would take off a 1/4 of a star for parking, parking sucks here
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March 2017 by Mr. C.
Want to thank Nathan for not rushing me and being very patient in answering my questions regarding shower valves. Did not expect first class service in a hardware store but that is what I got. I came in ten minutes before closing but was not rushed out at all. Thank you.
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March 2017 by F P.
They just moved here from the Garden Grove location. This store is mostly for professionals who have accounts with them. I'm a homeowner with a couple rentals and was able to sign up for an account. You kind of have to know what you need. It is DEFINELY not a home depot. The guys are extremely knowledgeable, but nothing has prices. You just grab what you need, tell them your last name, first name, confirm address, then they check out and give you the total. The prices seem to be pretty fair and most of their products seem to be for commercial use. I wouldn't buy any of their faucets or aftermarket cartridges here, though. Stick to OEM parts such as moen, price pfister, which they have. For like 50% off, you can get the "Lincoln" brand. Moen 1225 stems are $17.52 here, while they are $20 at home depot. A lot of their valves are way better than the ones you will find at Home Depot. I just bought some 3/4" and 1" ball valves. Most home depots carry the low-end model that will leak right away. The Garden Grove Home Depot will carry more options for professionals, but Ferguson will carry some of the best heavy duty ones for a fair price. Customer service needs to be improved,, but they really don't care. They have enough business from professionals who know what they want. It's a hit or miss though. They'll help you when they arent too busy