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March 2024 by Michael B.
Overpriced. Very bad cust service for a higher end dept store. Ordered Clinique thru their em, everything showed correct on order. Once I recd an em conf from them, I saw my gift w/promo wasnt on the em, despite it being on my receipt. Upon calling, they ran out of the promo. A sup said she would look into it and give her 2 min, 30 min later I hung up and called back to be told, their system had a glitch & could not come back to my call. But NO call back from sup. Rep read notes and said they gave me 2 free samples, which isnt the promo or equal compensation to the promo, any order gets 2 free samples. The rep offered $20 in star rewards for this taking almost one hour. I wanted the promo, but I understand they ran out. But upon checking the balance in my star acct, she credited me $10, not $20. Macys is overpriced & this "cust service" experience tells me hi end doesnt mean good cust service. I am done with Macys.
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March 2024 by Sue G.
Unfortunately the Macys I went to was in a rundown and failing mall, Westminster Mall. In its heyday, it was considered a modern and exciting place to shop with so many types of businesses. It's going to be revitalized, but when, I don't know. I saw the concept posted on the city of Westminster's website. I hope that it is realized. The selections weren't that good, luckily I found what I was looking for which was a swimsuit. Once I found my swimsuit I left and didn't buy anything else. I usually buy my clothing at Gap or Old Navy where I find most of my casual wear. I rarely go anywhere where I need to wear a dress anymore except to weddings.
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February 2024 by Mari Bourche
I love Macys too bad this one will be closing.
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February 2024 by Oleksandr Marchenko
Almost nobody during the week days, and this is an advantage for me.
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January 2024 by Zeina Youssef
My favorite place for shopping lol
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January 2024 by Lucinda Wiley
Not enough check out stations or help.
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January 2024 by Tony Chavez
Sad to see this Macy dying, staff was friendly
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January 2024 by Vivian C.
Customer service still great, I came to return stuff I bought online the lady her name is Trâm very nice and helpful This Macy's location used to be so well kept, organized and a pleasure to shop at. Now, most of my shopping experience is stressed, lost & delayed due to the chaotic lack of housekeeping. Clothes all over the place. On the floor, in the wrong areas, piled messily here and there. This location business is going down I think .
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January 2024 by julio Davila
I really like the product ?
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January 2024 by oscar del pilar
So much merchandise all around! Go on a one day sale for the best deal possible!
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January 2024 by Thuy Phan
I love Macy, specially this location, I have been here more than 30 years and the last few years, I usually buy my skin care products at Sheseido counter. DIANE PHAN, the sale associate introduced to me the products. I bought the serum lx solution. It is pricey, but for 2 weeks, my skin dramatic changes. I live it and highly recommend yo everyone. DIANE is very professional, SIANE answered me all the question about skin condition. Every single time, when Macy has promotion, she always let me know. I greatly appreciate DIANE'S hard work.
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January 2024 by Ethan Hana
Never go out of style. When missing is the best quality, the best prices. You just can't beat this company.
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January 2024 by Jesús González
I Love this store.
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January 2024 by Gustavo Aguilera
The women who are arranging the clothes are very good people and they help you a lot.
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January 2024 by Helena Escobar
Good sales.
