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February 2024 by Richard Mayer
Employees were professional and friendly
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February 2024 by Aseneth C.
Just had a weird experience listening to the cashiers talking about wanting to slap another co-worker because they made them upset while they were ringing me up. I usually like this place, they're very friendly but this was strange.
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January 2024 by Thomas Senko
What I need right where I need it. Shoe dept. never fails. Canvas slip ons for less than $30, a great deal.
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December 2023 by Leslie E.
I know why they have such a low rating. The words are customer service. I brought a pair of shoes back that had been worn once by one of my special needs clients. They were the wrong size. The manager said we can not take them back because the have to be in selling condition to return. I was in retail for many years. This was very poor service. I have gotten much better service before. I will no longer shop at big 5. I can find shoes everywhere for my clients.
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November 2023 by Sage
Great selection great staff at register...however I did sense some racism towards black people as soon as I walked in their within 15 min all the managers were up front acting like they were having a conversation. When I went to ask a question one of the managers barely wanted to acknowledge me. It was a situation to where I acted like I didn't notice said thank you and left nicely. It sad and unfortunate for such a nice establishment.
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November 2023 by Maddie Cendejas
This place gives the best service. They help you with your things to the car and are willing to help you at the store with a smile if you don't already get your email added to her coupon ad savings list and you'll save a bundle it's great!
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November 2023 by Susan Perry
Haven't been in this store in a long time. They had what we wanted and the staff was very nice.
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November 2023 by Valerie Alvarez
Love there prices and workers are very nice.
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September 2023 by Camille Kleen Friedman
Just went shopping and got great deals
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August 2023 by Alfonso Rodriguez
Not sure if always like this in store 228 at the Quad in Whittier, but I was looking for a couple of cleats for my son, and had to chase down the sales reps every time needed a different size to try. I mention to the sales rep Veronica, and she said they wouldn’t have mind if you had asked them to wait. Unexpected answer, but now I know not to expect their assistance.
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August 2023 by NP Martinez
They have good candy in the check-out isle.
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July 2023 by Paul Gomez
Great customer service. Veronica went out of her way to find an item I was looking for-she had a very positive attitude and was very helpful. Will drive to this Big 5 next time I need sporting goods.
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July 2023 by Paul G.
Called to find an item. Veronica went out of her way to search for the item and then put it on hold for me. She had a positive attitude and was very helpful. Will shop here again!
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June 2023 by Ryan A.
I had a great experience shopping here. Unlike the Rowland Heights location, the employees in the Whittier store were friendly and very helpful. I was immediately asked if I needed help. I can't remember his name to give him credit, but the employee that assisted me was very nice and answered all my questions. And he was also fast, quickly getting the several pairs of shoes I wanted to try on. The shoe section was somewhat busy, but he and another employee made time to check on every customer. The Whittier Big 5 location is also much bigger, with a better selection. Skip the Rowland Heights store and do your sporting goods shopping here instead.
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May 2023 by EL Mikey
Jackie is #1 in customer service very helpful and friendly. This location has alot of great stuff always in stock, alot daily deals sign up with your email.?
