October 2021 by Albert Ramos
Great staff. Friendly and pet caring. We love the doggie day care.
October 2021 by Netti C
Overall, a good store. Prices can be on the higher side.Staff super friendly and helpful.
September 2021 by Elizabeth Gutierrez
Best money spent. Loving and caring birds. Looking to go back and buy the another one
September 2021 by Adriana Romo
It took me and my daughter to walk down the aisle twice to get help from an associate not to mention she was already helping someone else but at least she was able to guide us to the gecko food and she was also nice enough to call someone to help us.My daughter also waited for another associates to be done with a customer but that associate didn't even acknowledge my daughter standing next to her.
September 2021 by wendy rothenhausler
I love that I can take my furbabies in with me. The employees are very knowledgeable and helpful. They never hesitate to take my heavy purchases to the car for me.
September 2021 by tiera A
I brought my pup here for labor day weekend and paid for the welcome home bath and the nail grind. I specifically asked if she got them before I paid. They told me yes. We noticed them spray something on her before coming out the door,, but didn't think anything of it.. When I picked her up she was so excited to see us and was jumping around. When we got home we realized that she smelled like dirt and did not even get the nail grind. Definitely taking her back in the morning. If they were too busy or forgot, then they should have just told us and not charge us.
September 2021 by Jessica Cervantes
This place is always clean. Can get all basic pet supplies here. Small selection of pets to buy.
August 2021 by Janeth Alfaro
Always super clean and I can mostly find what I need. I wish they carried more stuff for small animals (rabbits). I wanted to refresh my emergency kit and went there looking for Critical Care... apparently they don't carry it. They did have a digestive helper, which I ended up purchasing at a reasonable price.I do love watching the mice, chinchillas, guinea pigs, and birdies, though. I wish I could take them all home.
August 2021 by Sonia Hernandez
Staff is nice & helpful when you can find someone. Fish selection is very limited though with unhealthy fish. Had two die on me within the past two days. Had the water tested and nothing's wrong with the water aside from slightly high nitrate levels which should be an easy fix and the fish shouldn't be dying like that. The fish that were there today when I went to return the one that died didn't look so great either.
August 2021 by Caleb Lee
We love it. Dog grooming only $25 and my dog can do his own shopping here
July 2021 by Marsha C.
run the other way and fast!!! from the pet hotel service, i should have reviewed them on yelp before hand. 1. zero stars for poor customer service. got the run around about how busy they were with in-store customers 2. placing customers on hold for over 20 minutes is unnaceptable by any standards in the industry. making excuses is adding insult to injury. 3. all phone numbers listed on website leads to the same menu wait time is over 20 minutes no matter what time you call. 4. you can't cancel reservations on-line. 5. the lack of leadership is apparent with this company.
July 2021 by Heather F.
Don't trust these people. Seriously do trust them. Their information get mixed up, get cancelled less than 24hrs before check - in, and the associates are not trained properly. Don't leave your pet with them
July 2021 by Sergio Medrano
Great place with great, friendly and knowledgeable staff. Easy returns...
July 2021 by Gwendolyn H.
DO NOT ADOPT KITTENS FROM PET SMART. They had an adoption event and we filled out the paper work and then waited for over an hour. The lady saw us waiting and avoided us the entire time. After waiting for an hour and a half she finally decided to let us know we needed to be 21 to adopt. I think her name was Beth, she extremely rude and didn't know how to run an event.
June 2021 by STEVEN MARTINEZ
Great store, they have EVERYTHING. BUT NO BODY TO HELP YOU OUT. i go here all the time for years. Still nobody to help you.
