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February 2024 by Daniel Dolohery
Awesome serviceAlways helpful
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April 2023 by Tosca “Honey Bee” Hawkins
These guys are super helpful! They even installed my windshield wipers for free! I was so impressed that I actually came back just to tip them. I didn't even think about tipping at an auto parts store and didn't know if they were allowed to accept. They do accept tips. Yay! ? They deserve it. ?
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December 2022 by Crystal
Don't pull in here with a trailer, it was dark so we didnt realize the enteance is also an exit...small parking lot and hard to turn around...luckily it was late so not a lot of cars...
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December 2022 by Crystal Pack
Don't pull in here with a trailer, it was dark so we didnt realize the enteance is also an exit...small parking lot and hard to turn around...luckily it was late so not a lot of cars...
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December 2022 by Brian Burress
Enjoy their experience counter people
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November 2022 by Garett Matson
Staff was pretty lazy but they did just enough to keep their jobs I suppose
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October 2022 by Chip Smith
Everything you expect in a parts store, with friendly, knowledgeable staff.2022Still a great parts store, but I finally found a part they do not have. (Of course, no one else has it either!) It's an esoteric part for an antique Jeep, so no shade on O'Reilly. The great staff there bent over backwards to help me find the part, even searching the web. Great job, folks, thanks again!
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September 2022 by Robert Cotney
It was a good experience with all the help
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August 2022 by Bruno H.
Great service, Good selection of parts, on time ordering and delivery service fair pricing, Right parts always in stock, store is always clean.
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August 2022 by Yan K.
thank you very much for helping us out last night (especially since it was near closing time), Andy! my husband and I were extremely grateful that you were willing and able to test our Nissan Maxima's computer system to see if it was ready for a smog check. we went to our smog check mechanic earlier today and he confirmed that our car's computer system was indeed ready and we can proceed with the smog check. it passed with flying colors! Andy, we really appreciate you taking the time to help us out with your know-how and efficiency! also, a shoutout to your colleague (sorry, never got his name) for his friendly service as well. God bless you for hiring great staff, O'Reilly's! they sure came to save the day!
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July 2022 by Rebecca Holmes
The man who helped me was quite helpful. I didn't really know what I was doing but he did and it only took a few seconds for him to know exactly what I need. He was so nice and didn't treat me like I was d**** He told me what I needed and explained why. He was great. He even checked what the car needed and found out it didn't need it after all so he gave back my money. He made a customer for good, if I have to get anything I'm sure to go to O'Reilly Auto Parts.
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July 2022 by Toby Anderson
bought fuses had a very good selection
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May 2022 by David Pohrman
Used oil and filters to recycle. Took them without any problem and barely waited a minute for assistance.
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February 2022 by Todd Malsbary
2 stars because they are close to me. Other wise staffed by young punk kids who are not knowledgeable. The stock is often in boxes on the floor, not the shelves, leaving me to dig through and find it myself (if they even have it). Lousy customer service, when I asked an employee about a product they told me to go look on the shelves to see if they had it.As another example a product was listed on the shelf at one price rang up at another. When I mentioned it to the employee all he said was this is what it says in the system. I suggested he could go back and look at the shelf. When he arrived at the shelf and saw the different price he asked what he wanted me to do about it. I suggested that he ring it up for the advertised price as shown on the shelf. At that point he repeated it is not what is in the system and I would have to talk to his manager. I said that is fine after which he says the manager may not be in until tomorrow. The price difference was only ~3% ($1). I guess price match guarantee only applies to other stores not for themselves.Went to the O'Reilly in Santa Rosa and very friendly and helpful with the giant sign up behind the cash registers (see photo). Definitely lack of training going on in Windsor.
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November 2021 by Pablo Suazo
Friendly Employees always welling to help i always find the things i need for my car thank you
