March 2018 by Amanda Klein
Let me start by saying the guys who worked on my car were all super nice. I had just purchased my car 1 1/2 months prior and brought my car in for an oil change. Nothing was said to me about my oil pan leaking, oil being extra low, nothing. A week or so later, I parked on a customers very clean light driveway and left a Huge oil spill. I brought my car to the dealership who inspected my car prior to me purchasing it. I was told the nut was over tightened which cracked the pan and is not covered under the warranty and would be almost $600 to replace. When I brought it back, they said they wanted to make it right but would have to talk to the manager the next day and get back to me. Next day he called and said I was told about the cracked pan and it was on the receipt. I made the mistake of asking them to email the receipt at the time rather than getting a printed receipt. I never received a receipt but I'm sure they had the correct email since they did send me a coupon and asked for feedback. Unfortunately now, they can doctor the receipt to say whatever they want. I still have been unable to afford for the new oil pan and have to check my oil every morning on my practically new car.
March 2018 by MC Lawrence
Outstanding service--fast, affordable, and thorough.
I drove in, pulled the car over the work bay, and got to watch live video of the mechanic changing the oil below me. He and his supervisor inspected everything--lube points, tire pressure, serpentine belt, brake fluid, power steering fluid, windshield washer fluid, coolant, transmission fluid--and topped off any fluids that needed it. They even checked all the lights and replaced a front headlight and rear taillight for a nominal charge.
If you're concerned about the iffy reviews from years back, don't be. This place has since hired an outstanding supervisor, Kyle, who's a total professional. I will definitely use this place on a regular basis.
March 2018 by Matthew Sullivan
Not the cheapest place, but I’ve never had anything but really good service and I have had to wait. I’m willing to pay a bit more for those things.
November 2017 by Lynnette Albrecht
They were very helpful. My car broke down right after leaving. My alternator was shot. They pushed my car all the way back to their store and helped me figure out what was wrong with it.
April 2017 by David D
This place used to be great! They always had a friendly staff, fast service, and seemed competent and efficient. Years ago, they even offered complementary water and newspapers!
My last two visits have been terrible, and I won't return. The staff now seems really inexperienced, immature, and incapable of getting along. Staff members were incredibly unprofessional, splitting their time between smoking, face booking, arguing, and occasionally working on my car. Several employees were in street clothes and not in uniform, and one was most definitely high.
It seemed like nobody had any idea what to do, and everyone was either griping with or contradicting one another. Already took the sticker off my windshield, because I won't be returning.
This place is a joke!