April 2018 by Space Iguana
Ordered a pizza, 2 topping, and some fries. Nothing big right? Delivery time 35-45 mins is acceptable. Took almost an hour and a half to arrive, fries are cold, pizza is both cold and overcooked. For real guys? I understand delays happen, but at some point you need to contact your customer and communicate. If I had known this was going to be the case, I'd have just gone to a sit down restaurant. Would have been faster.
April 2018 by Mazzy C
Pizza was late, dry and looked like someone had dropped it sideways in the box. I told the delivery driver and he seemed pissed I told him and then he sped out of my house so fast I heard his tires screech! Also, after trying to call the store I was on hold for about 8 minutes until I was told the manager was too busy to talk to me. The man on the phone said there was no cooks at the store so I just asked for a refund. Again, very rude with me and no apology. Crazy bad experience!
PS. I just ordered from Blackjacks! Way better.
March 2018 by Angela Poulson
Never delivered online order. I called the next day to ask about it and the manager asked me why it took me so long to call. No apology. Apparently it is my fault that they never bothered to deliver it or notify me. I asked if they could please just deliver it today, and they said it costs more to order the same product over the phone, so I would need to pay more money. Worst pizza experience ever. Lost my business for life
March 2018 by Imaginary Space
Went in at like 11 on a Friday night, staff was friendly pizza was up fast. Was able to get back home and enjoy it quickly. No problems with my visit here.
February 2018 by Sarah Spencer
Severely undercooked pizza, I used to work at pizza hut so this is unacceptable. I call to let them know it's undercooked. She says "We can make you a new one and send it out" well that wouldn't make sense to me because I already ate 2 slices and most of the cinnisticks so I'm full. I'm one person so I don't see the need for another pizza especially since I'm regularly on a diet and won't eat another one. Then she says she can give me a credit for next time. Seeing as how I never order from pizza hut I wouldn't use that. How about some of my money back? I'm not even asking for all of it back! NEVER AGAIN! AVOID AT ALL COSTS!