March 2018 by Alan Coon
I'm not the "1"star person but the situation earned it. I swung up the day prior to have a number transferred which the manager said could happen if one condition was meant which got corrected that night. The next day I swing in to the same store and get told a completely different information for who I assume was the guy in charge at the time. I understand there are rules to follow and, even being told something different from the manager, I'm happy to oblige. Its just the attitude of the guy. He was pacing back and forth, talking louder, wouldn't look at me..etc. The associate I was working with was great but you could tell he was uncomfortable and that this situation might happen more than on occasion. I went to the Boulder store right after and the associate I was dealing with busted out the number transfer no problem as it had already been put up for transfer. I understand bad days and I've worked in retail more than I haven't but one can't bring the energy up the high in calm situations. I felt bad for the guy and almost went to a liquor store to grab him some beer just to make his day better but I had to drive to Boulder to get my number transfer complete. I wish that guy well and I have no ill will against him whatsoever. I just hope his day gets better.
March 2018 by Nando Perez
One of the most terrible experiences I have ever had. The workers have no knowledge of what they are doing. The so called managers could care less for the customer. I had one of the employees a male at that get in the face of my wife. And when I asked him to back off or deal with me he said I was threatening him. Funny thing is he was ok doing it to my wife. They ruined my Verizon they never paid them off and lied about not being in contact with direct TV. Be careful when you deal with this store.
March 2018 by Kyle Comer
They don't even deserve a star that I gave them when they merged with direct t.v. it's been the worst experience in had with t.v.-phone ever, there always having maintenance and can't access account info they when tryiing to order a movie and it doesn't work, (the very few times they do answer) They tell you to reset your box and it could take up to 24 hours to order a movie again. I work for BHI now, worked for General dynamics in the past, directly for at&t and sba communications all cell phone companies and I'm telling you the at&t customer service is horrible
February 2018 by Jennifer Newhouse
Worked with great staff. Helped me find an awesome deal!!! She worked with my buget. Will go back for future purchase.
November 2017 by Steve Schmehl
Not the best at&t store that I have been too. Broken kiosk and no hot Mexican girls