March 2018 by Dawn Doucet
I needed to pay our bill and was close to this location rather than drive to the larger store in Thornton. The employee was very helpful and much more friendly here than I've experienced at the other store. I had a short wait time and preferred not signing in to be served. He was quite knowledgeable and answered all my questions quickly and easily. I will continue to visit this location due to the personalized service I received. Good job!!
March 2018 by Endeavor
The staff here are really helpful, like actually really nice and kind. However, when I was here purchasing a new phone, their system to transfer data from one phone to another failed on me and wasted about 20 mins... the time wasn't a big issue, but a few days later when I had time to transfer the data myself, the screen on my old phone died so now it's going to be really difficult to get the information off of my old phone. I hope they get their system working, pretty important part of a phone store, just saying. This is fault of the store and not the staff.
March 2018 by Savvy A
Very helpful and pet friendly. If we have time, they are ready to help the maximum possible. Less people and more customers they are juggling with. I had a very good experience. Will go to Sprint store instead of calling customer service for sure.
February 2018 by Matthew Harr
After many trips to this store to get my service fixed (insurance replacement, they couldn't get my phone to make or receive calls) I had to give up and buy a new phone. Under staffed for how busy they get and this really needs to be a tech store for the foot traffic they seem to receive. This store could be great if corporate didn't stretch their staff so thin. One associate hardly got her lunch break they were so busy. Only go to this store to buy a phone. If you have tech support issues you're better off going to a different location. Nice staff, just couldn't help me.
November 2017 by Chris Schmitz
Always very helpful as long as you don't get stuck in a huge line. Staff are very friendly and knowledgeable once you actually get helped. Wait can be long at times.