March 2018 by Drake Clark
Disappointed. Reserved a trailer, went in to pick and was asked for an additional phone number to "verify my identity" by the manager. Weird because he had my DL in his hand. I provided my office number which was promptly called (it was after hours in my office, no one answered). I asked why this was necessary and he replied he needed an additional number to follow up with if I didn't return the trailer. He then told me that he determined the reservation suspicious and said he canceled my reservation with a big smile on his face. Slimey, super slimey. I drove 5 min to another uhaul location where I was treated like a human, not questioned when I provided an alternate number and left with my trailer. Folks, there are several Uhaul locations in Longmont, steer clear from these folks as it appears the manager there is more interested avoiding work.
December 2017 by Chris McDill
Horrible, Horrible, Horrible service! Especially from the new manager, Patricia Lluveras who has only been there a short while. I had been renting out there for about 5 years, but once she took over - I have since left and gladly pay $10 more a month for great service in town.
She contacted me for permission to move my belongings so they could repairs on a unit next door and said she would take pictures and make sure all was ok with everything. After waiting several weeks for an email of pictures, I decided to check it out for myself. Our stuff was strewn all over the place with no regard for any of it and it was not put in the new storage unit anywhere close to the way I had it before. She is liar and will be nice to your face but DO NOT TRUST HER OR THIS PLACE!!!! GO SOMEWHERE ELSE!!
July 2017 by Sandy Thrapp
Great, friendly staff. Truck was well maintained. The apartment complex was not ready they worked with me to extend my time.
May 2017 by Ian Leslie
Came in around 3:00 pm on May 3rd. They were really short of the one-month free space so upgraded me. Really needed the extra room. Very friendly people. It was a a bit warm and while I was unloading the man came around with two bottles of water and a bowel for my dog!
January 2017 by John Skomal
I've used this company twice now and both times had a great experience. The price was reasonable and the people are very nice and accommodating. I will use them again.