April 2018 by justme me
teller girl with dark shoulder length hair at this drive up location needs to get a job that doesn't involve customer interaction, her demeanor towards customers needs is more than lacking. She is never polite, I have put up with her attitude, but today, nope, not today. I brought it to her attention, and as expected, she said "i'm not going to help you, if you continue" "you can go to the other bank on 4th and Coffman". So I guess she thinks that we have to put up with her attitude, but she doesn't have to put up with our attitude after she's the one who creates it. Funny! This is the type of person representing US Bank, such a shame. Keep up the good work US Bank!
December 2017 by Lucy Furr
I do not do my own banking with US Bank, but my employer does and I sometimes need to get the store small bills and rolls of coins. First of all, US Bank is not open on Saturdays anymore, so that's rediculous in and of itself, but the service at this particular location is the worst. It might as well just be an ATM, for all the good the tellers do. I've pretty much stopped going here and go only to the main branch because this "convenience" location is anything but. On multiple occasions I've been told they don't have enough cash on hand to complete my transaction. And it's not like I am asking for thousands of dollars. We're talking about maybe $100-$150 worth of rolled coins and small bills. Utterly rediculous and useless. And the employees have seriously bad attitudes here.
February 2017 by Jenna Nelson
Took $342 out of my account on a Saturday for "miscellaneous adjustment debit", leaving me with - $40. Cant tell me why they took it out. The "best they could do" was give me a phone number to call on Monday.
January 2017 by Cody Allard
Have only had positive experiences here.
December 2016 by Nicholas Wulf
They cannot issue cashiers checks or counter checks. When I asked what they can do, they responded with 'nothing.' thanks for being honest US bank.