We actually went here with some friends for an early dinner, They actually were very accommodating for me and my gluten free dietary restrictions. Drinks were kept full and the waitress was very nice.
March 2018 by a59er
Regardless of how much time in advance I place an online order, this place doesn't start cooking the order until I arrive. I've given them 40 minutes time to prepare my order, and then had to wait up to 45 minutes to get my take out order.During my wait, I see people come in to pick up their order, and it's ready. I've sent feedback to Buffalo Wild Wings management team, and received replies stating that this particular store has times they are busy. What the management team didn't read is the number of times this has happened, and that other people seem to get in, get their order and get out in under 10 minutes.I finally received a response that acknowledged my issues. .They responded with the below: We appreciate hearing from our guests about all aspects of our business, both good and bad. Again, thank you for taking the time to communicate to us your experiences. We feel certain that your next visit will be a pleasant one! Please bring this email in on your next visit to receive a $25 food credit. I know this doesn't make up for past visits but hope we can see you again to make it right.Sincerely,Jason Wise-General ManagerThe email did not contain image of the $25 credit, and when I took it into the store, they refused to honor it. In getting back to the management team on this, no response was ever received.I've never witnessed such poor customer service in a restaurant before. This poor service has been witnessed for at least the last 5 years I've frequented this location. I've frequented other locations, and their service has been really good.I've stopped going to Buffalo Wild Wings for this poor service, and will not visit another based on the poor response from the management team.
February 2018 by Raleigh89
After waiting an hour for food and bartender was missing for over 20 minutes (drinks empty) we had to walk out. Worst BWW location I’ve experienced. Where is the management here? Inept? Corporate needs to visit location.
February 2018 by Rroc Mada
Wings beer sports and all of them are amazing here so what more do you need. I'm not sure what my server's name was. It may have been Leanna. Anyway she was the best waitress I've ever had at any restaurant, not to mention she is sexy as hell and I didn't see a ring. Tight body and smart super witty and never boring. Would go back just for her.
February 2018 by Juli Ssa
Love this place. Food is great, atmosphere is awesome but they have to work on their app. I had enough points to get a free dessert and now I cannot even log in.