April 2018 by Jason Van
You are responsible for the damage they do. There's good things about PODS but they are not responsible for any damage. Our experience was good until we reported the damage done to our driveway on our new home build. No ownership or responsibility for what they left behind. Use at your own risk or hire a mover that offers insurance.
March 2018 by Derek Johnson
They advertised as a part-time weekend driver but in actuality they're looking for someone that wants to go full-time career minded person. So they Lead You In thinking it's a part-time weekend and if you're not looking to go full-time,you're wasting your time.
February 2018 by Valerie Boggs
I will never, ever, ever recommend anyone use PODS for moving. I thought it'd be worth it to pay a little extra to have someone else drive my goods over the mountains from Oregon to Colorado, even though I'm more than capable. I just didn't have the time. WHAT A CROCK! Overpriced for what you actually get and, the worst part is that they LIED to me and delivered my POD days late, causing me to have to rebook a plane flight They lied about the reason for being late. Claimed it was due to weather stopping the truck from driving. Lies! I was smart enough to check all weather and roadway sites, realizing there was NO weather between Oregon and Colorado. Instead, after my partner made the call to get specifics, it was revealed that the driver had been at-fault and missed the pick up time. They were so good at trying to lie that when I repeatedly asked, "Where is my POD now?" they claimed they couldn't track it. When I mentioned that Amazon is able to track and tell me the SPECIFIC location of a bracelet I ordered, they are full of it.
Now, I'm out more than $2000 in lost wages, plane fare, and even am having to deal with the apartment manager because of my request to park the POD in the parking lot for a day while I empty it has changed....
NEVER order a POD.
October 2017 by amy patton
Very rude customer service over the phone and expensive quote. The girl argued with me when i told her i couldn't afford to use the company.
August 2017 by vicki K
so far no major complications, but i recommend calling to place orders. When i placed my original order online, my intention to store at the warehouse did not communicate and so my monthly price went up when i called to schedule the pickup and i was able to clarify. they were not open to honoring the original price i had been given.