February 2018 by Scott Converse
So far so good. My initial impression wasn't great from a service perspective, (they didn't have time to do a estimate, made me come back 2 days later, but they seemed to have time to stand around chatting)...BUT, they redeemed themselves when the GM called me concerned I'd written a 2 star review (I had started to, but I didn't post it since the work wasn't done yet). Interestingly, Google alerts a business when a review is written but not posted. I did not know that. I checked: it had NOT been posted yet.
Anyway, I'm going to give them the benefit of the doubt for now. I'm assuming a good job, at a good price. If I get that, that's good for 4 stars (what I posted this review as).
If it's an OK job, well, I'll edit this to 3 stars.
If it sucks, 2 stars or even 1 star.
If it's great, I'll edit it to 5 stars.
It's going in next week for some minor body work. I'll update this after the works done and I can give an accurate assessment of the overall experience.
I'll likely post this on Yelp as well.
January 2018 by Steve Dinnebeck
The service was amazing and professional. I had the pleasure of working with Steve. He was prompt to respond, professional and from start to finish amazing service. I will be recommending anyone who needs collision repair done to go to Gerber.
December 2017 by Jake prinz
Absolutely fantastic! The individuals who helped me were great and the work done on the vehicle was fantastic . I would recommend this place highly to anyone who needed work done.
November 2017 by Heather Davy
Poor customer service and the repair is awful. The office staff has not been pleasant or easy to work with. Not sure how or why this is happening, but after reading other reviews, I guess I'm not the only one who is not satisfied with this location and how they do business. Used this shop based on the at-fault persons insurance company suggestion. Would not recommend this shop to anyone from this 2 month long experience. Having to get both the insurance company and manager involved to hopefully do the job right. Will change stars and review if they actually fix their mistakes.
November 2017 by Delida Eidenschink
Did a fantastic job on my daughter's Chevy avalanche...looks new again