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February 2024 by Kathleen Engeln
Have had a great experience with these guys, from buying to tires to having one repaired.
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December 2023 by Michael Avant
This store is amazing. I can in with no appointment. My tire were bald and I knew I needed new tires. Matt helped me find the perfect tire, I switched to a highway tire. He advised as I do not do much off-roading. And Riley the tech killed it.Best experience getting tires ever, first time someone helped me find the “right” tire.Thanks Matt and Riley!
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November 2023 by Jennifer Chaparro
Recently got two tires (through USAA) and had them installed. Then 2 weeks later got a screw in one. Drove from work and they were able to fix it before they closed at 6pm. I was grateful for the quick service because I really needed my car the next day for meetings and a doctor appt.
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November 2023 by Leah Westcott
Edit: The store manager Nate was such a help. He got me in asap to fix the mistake and sorted everything out so fast! The man who messed things up originally I believe is no longer there. So my business will definitely come back to them.My lug nut on my front passenger tire was not missing prior to my oil change and tire rotation. Now it’s missing. They didn’t fill my tires with air. If anything I’m missing air from my tires now. They over charged me because “I’m a woman”. Hands down the worst experience I have ever had with a Goodyear and it’s sad that when the manager is out of town they can’t do their job properly.
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November 2023 by Quig
The BEST GOODYEAR SERVICE EVER!We were in Denver for a family wedding and our tires were coming apart. We had a long drive to Tucson and pulled into Goodyear to see what they could do.They didnt have my tire size in stock but they said not to worry, they would have them in early in the morning.At 7:45 am we got the call "We have your tires come on down"They were really busy but knowing that we had to get home, they squeezed us in.I cant say enough about these guysTHANKS ... You saved our trip!JQ
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November 2023 by Tho Truong
I have gone here for tires, brakes, and oil/filter services for about 4 yrs now. I think 3.5 star is a fair review. There were a couple of 5-star experiences: At my first time there, the kid at the desk was like the only person working there on a Sunday (or maybe it was a Sat? It was pre-covid; I don't think they work Sundays anymore) and squeezed me in for a change of tires (which he might have had to do himself) I need for a wintery road trip the next morning. Another time, I think the manager or owner was able to fix a nail in a tire that my dealership insisted could not be mended and that I needed all tires changed out. My car dealer's service shop also had insisted I needed brake pads and rotor changes, which the Goodyear folks did not- I waited until it was really needed and then Goodyear did the work at like half the cost of what the dealer had quoted. The bad experiences: There have been at least a couple of times when I asked them (usually it's the guy whose name is Dante, I think, and once it was an older gentleman who was not the same person as who was crazy good at fixing tires) when my car was going to be ready, and I just kept getting strung along. First I asked if they could do it by a certain time, otherwise, I needed the car, so I would come back another day; they said o problem, then it was another hour, then another, then by 5p, then early next morning. If they just tell me it's not going to be ready until tomorrow, it's better then saying it will be ready in 2 hrs and then it is not - my time is important to me, and it's major points off when people disregard my time as unimportant or get irritated as if it's only their the only people who are busy at their jobs. I understand they are busy - but I think customers still get to ask nicely what the time frame is gonna be and should expect an honest and accurate answer. They need to understand customers have to manage their time too - not to mention the cost of getting an Uber/Lyft back and forth more than once. Dante also comes off as cold or irritable when I ask questions. Customers pay your business and take time (aka money) off of work to get their car fixed at your business. They can ask for and expect accurate and detailed information without the attitude.
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October 2023 by Brandon Merfeld
Goodyear was able to get me in in less than an hour for my flat tire. Nathan Cretien assisted me and provided me great service. Would highly recommend Goodyear for any of your tire needs.
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October 2023 by Brian Wooley
Whent I today for a flat repair thay were fair quick and Knowledgeable. Best place to get a good quick tire fix.
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October 2023 by Cody Kraatz
Professional, knowledgeable, reliable and honest. That's what you're getting with Goodyear here. I have a vehicle that's quite high in mileage that needed some work. I explained my scenario to the guy up front, Nathan and he was able to come up with a plan to get me back on the road as soon as possible. The transparency and honesty that he provided really set me at ease and made me more comfortable to let these folks work on my vehicle. They notified me anytime they found something that could lead to troubles in the future and allowed me to make my decision without any pushy behavior. They have my business for life and I will suggest Nathan and his team at Goodyear to anybody looking to get the best service in the auto industry.
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August 2023 by jared denke
Discount oil change is a scam. Advertised at 64.99 but after “taxes” comes out to 87.89. They threatened to keep my vehicle and refused to refund the additional charges even though they did not discuss with me prior to upping my bill. The service counter associate Dwayne was a complete j*** and put my keys in his pocket like they were his until after giving me my change he kept arguing and finally pulled them out and gave them back. Will never be back here again. Wow.
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August 2023 by Helen Romero
I took my Jeep in for an oil change. I usually use the dealership but couldn't get in soon enough. I was disappointed with the service. I expected to get some feedback on what was done and seen in my Jeep, and I didn't. I got a receipt of the charges. It was more like a jiffy lube service. I did speak with the technician, but I had to ask to speak with him. They didn't rotate my tires which were supposed to come with the package. I won't be going back. I am used to better service, more personal service. I do have to mention that John was the worker that checked me in, he was very polite and helpful. Once I spoke with the technician he was polite.
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June 2023 by Lydia Rice
Edit: the day after my review posted Goodyear called and offered a partial refund because I had been over charged. I've changed the rating to reflect this and will likely be back in the future. Thanks!----------I was quoted $70 and 60 minutes for a tire swap on the same rims. 90 minutes later, after observing my car sitting there ready to go for 15 minutes, I had to go up to the counter and tell them that it looks like my car was ready . They charged me double the estimate. Wont be back.
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May 2023 by Grace Burress
Took my car in for a flat tire and they fixed within a few hours on the same day! They are very kind and efficient, definitely recommend!
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May 2023 by Annika Wigert
Anthony Williams (service manager at 9621 W 58th Ave, Arvada, CO 80002) is 10/10 INCREDIBLE! Anthony was able to patch my tire extremely quickly and went above and beyond to make the repair happen asap so that I could make it to work in the morning! Super considerate and kind. I will be going here for all my tire related needs from now on! Thank you so so much Anthony for being so kind and taking a huge amount of stress from me on a wild day!
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May 2023 by Bri Farewell
May 2023: Brought my new-to-me truck here for typical maintenance, and they called about it needing rear brakes. Previous mechanic said they were fine during the last checkup, and that's why I'm back at the best mechanic in the state - this goodyear.March 2020: Updating for the 4th? time - These guys go the extra mile all the time. I've been having steering problems for.... longer than I'd like to admit. I took the subaru in for an alignment, and it came out with that AND FIXED STEERING. I can't tell you how much that made my day, it handles like a brand new car. They were beyond slammed with work, but took the time to fix this issue on my steering column. That's why I go to not only goodyear, but THIS goodyear.Jan 2020: I dont live close to this goodyear anymore, but it is always worth the trip to go back to this location. Just took in my 98 legacy obw and I couldn't be happier with how well the new tires ride and how well it steers with a perfect alignment. Super knowledgeable and no judgements from this shop.Took my jeep to them for diagnosing about a year ago now, and now I can go 55+ mph again without vibration, and have tire balancing I feel safe with. 6 months ago brought our Hummer in after a local shop said they couldnt fix the lift kit. Goodyear confirmed no lift kit, balanced all 5 giant tires, and told us exactly what needed to be fixed on the front suspension. They even figured out where the transmission leak was coming from! Very professional and knowledgeable, especially at this location. If you can get your car to this shop, they will help you out. Thanks goodyear!!
