-
November 2023 by Taysia Blake
I had a reservation at this location to pick up a U-Haul truck via your phone. When I arrived to pick up the truck, the key was not where it was supposed to be, and the entire cab of the truck was a mess. It was obvious that the workers didn't prepare the truck the previous day, like they were supposed to. Because of this I lost multiple hours of moving time. I'm still trying to get ahold of customer service because I've already paid to pick up this truck. Incredibly inconvenient and rage inducing. ???
-
June 2022 by Kevin L
Fast and convenient.Getting charged for 3 gallons of gas after driving less than 30 miles seemed a bit excessive, though.
-
April 2022 by R
This location is awful. Used the uhaul app to reserve a trailer, checked in online, and uhaul app says were good to go. We hookup and leave, following the app instructions. This guy calls 4 hours later tryin to say we stole the trailer. He obviously isnt tech savy and incapable of checking his computer which would have told him we already completed the check in.No where in the app does it say we need to come into a liquor store and explain the internet to a 70 year old adult; it's literally designed to make pickup fast and easy. Avoid this spot, the guy is nuts.
-
April 2022 by L Manchego
Tried the online check-in and pick-up. It was okay.
-
April 2021 by Anthony Viglotti
You should get someone new to answer the phones
-
December 2019 by Elijah Kees
Dealer was very helpful to me, even went out of his way to help me additionally.
-
November 2019 by Louie K.
These guys were great. Let us drop off the U-Haul 2 hours after check-in time did not charge us an extra day and gave us ten bucks off the final bill. Highly recommended
-
July 2019 by don shepherd
Fast and great service. Very friendly and easy to work with. Thank you for your help on our rental.
-
June 2019 by Pro Mover
Ravi was so helpful and knowledgeable when me and my wife picked up our uhaul truck. He literally went above and beyond for us. I will be using Ravi and his uhaul location much more now!!! Thanks again Ravi god bless brother ðŸ‘
-
June 2019 by Kayleigh Litke
If I could give 0 stars I would! DO NOT USE THIS LOCATION! We made our reservation for 10 am got the confirmation email the night before. Show up before 10am and the neighborhood dealer location (the liquor store) isnt open yet. The man opened at 10 then proceeded to tell us he isnt authorized to lend the trucks and the man who is will not be here until 12pm. He gets Ravi on the phone and he absolutely REFUSES to come in and help us with our reservation. Because he did not fulfill our reservation they had to transfer our reservation to a different location. Awful terrible experience!
-
March 2019 by Julio Cardenas
Great prices
-
September 2018 by Elwood Blues
I would rate ZERO stars if possible. Absolutely rude and unprofessional staff with dirty equipment. As a franchise and not corporate store (inside of a liquor store of all places, really?!) they clearly don't care about their equipment or image as long as they make money. The guy was mad and yelled at me when I didn't know my license plate number off of the top of my head, and then, told me I couldn't pay in cash, and began to cuss me out that my debit card didn't have any money on it. I had been told I only needed the card for the reservation. He then yelled at me for "wasting his time."
-
June 2018 by Melissa Mattevi
If I could give zero stars, I would. Made a reservation yesterday. Showed up at the time it said and first they couldn't find our reservation. We had to call and wait on the phone with uhaul. They finally sent the reservation over. We've been sitting here for over an hour and still haven't gotten our trailer. Guy who runs the place helps everyone else while we sit waiting. ridiculous.
-
May 2018 by Toddfgg Payton
Tthay don't have time