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November 2023 by Scott Nystrom
This should not even be posted as a FedEx dropoff or store was not able to drop off anything because they wanted 5$ for a dropoff rip off but doesn't surprise me as FedEx is the worst customer experience ever
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August 2023 by Renee Celicious
This location is a joke. First, I was not expecting that it is inside the hotel. I guess that’s on me for not checking the reviews first. Second, parking is $8. No free parking anywhere. Thank goodness, the valet guys were kind enough to say to park on n the curbside for FedEx drop off. Third, they charge $20 handling fee. Nope! Do not go here.
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June 2023 by Mark Aroneck
Do not ship from here. They charge a “handling fee”, even though my item had a prepaid label. What a rip off
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June 2023 by Lis R.
People are sick, sneezing and smells bad. Very bossy and not professional or curtesy's. I'm a ceo of a company and the items I received were broken and opened. Not recommend to use this facility ever!!!!
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May 2023 by Dallas Henry
Horrible just lazy staff unreliable delivery times and they have yet to send my packages without problems like delay issues and damaged packages... tbh UPS is the best service last time using FedEx.
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March 2023 by Lance Meads
Do not use this place. Google Maps listed this as the closest FedEx location to my hotel. It is inside the Gaylord resort and is difficult to find. This location charges an extra $20 resort fee per package. Would be nice if this was mentioned before spending money on Lyft to drop off at this location.
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February 2023 by Alexa Sereb
Cannot find this place, navigator leads you to the middle of the parking lot
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October 2022 by al hill
Terrible business wouldn’t honor my contracted company discount, they claim is was a discount, but when I checked with the business, it turns out to be the same exact rates, in addition to not honoring, the contracted discount she claim it’s discounted, but it’s identical to the rates without a discount…, this location charges a 2+ dollar service fee.. poor service, the manager basically, said “it is what it is” disappointed. Will report this to our company.
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September 2022 by Al-Tariq H.
Terrible business wouldn't honor my contracted company discount, they claim is was a discount, but when I checked with the business, it turns out to be the same exact rates, in addition to not honoring, the contracted discount she claim it's discounted, but it's identical to the rates without a discount..., this location charges a 2+ dollar service fee.. poor service, the manager basically, said "it is what it is" disappointed. Will report this to our company.
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September 2022 by Cindy Stills
I had a convention and ran out of art prints. The staff was extremely kind and worked with me to get a lot of files figured out and even when they ran out of paper they helped me figure out other solutions. I cannot thank them enough for their kindness & hard work.
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September 2022 by Doug E Fresh
Pros: It is in the Gaylord so that is coinvent.Cons: They charge a $10 handling Fee Because they are in the Gaylord! #GTFOH
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September 2022 by Deven Gajarawala
The location is inside a large hotel, so don't be surprised by that. Good service, and they have what you need to get the job done.
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August 2022 by K R.
It was very helpful to have FedEx services at the convention center. I went to this business several times for quick printing, supplies, and my coworker used it for shipping items back home. There were some delays and high prices, but still much better than leaving the convention center and driving around a town I wasn't familiar with.
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July 2022 by Elysse Newberg
I use the self print service all the time! Just email what you need printed and receive a code to type into the printer in store..cheaper then buying a colored ink cartridge.
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July 2022 by Tania Lennon
An unexpected $10 ‘convenience fee’ combined with disinterested staff - a powerful combination for ruining your brand, FedEx.