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March 2024 by Charles Martinez
Samantha was the best she was professional and helpful. This company has an asset when they hired her up. The rest of the crew was professional and all had a great attitude.A man walked in and was trying to shoplift and Samantha professionally handled the situation. Such a sad day when shoplifter can walk in day after day and the employees have to deal with it. Great job guys your crew is amazing!!!!!!
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March 2024 by Kendra Vandervelde
Unique was awesome! She helped me in a rush and I greatly appreciate her
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February 2024 by Gino Zupello
Came in today and I was helped by Benancia. Not only does she have an unique name but she provided me with unique service. Great customer service. Thank you!
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February 2024 by Shaniqua cooper
Every time I come to the FedEx she helps me. I love this place. Keep up the good work . Benancia ❤️❤️?????️?️
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February 2024 by Sara Frey-Clark
I leave two stars only because the people in the store were somewhat friendly, however I went in right before Christmas to ship 3 different packages to 2 different addresses. When I checked the proof of delivery later in the week, two of the boxes were delivered to the opposite locations. I reviewed my receipt and sure enough, the receipt noted the correct respective box sizes and weights going to their proper intended addresses, however it appears the person behind the counter mixed up which box required which label and used her best judgement which was unfortunately incorrect.I called the 800 number who transferred me to the store, they told me i needed to come in. I finally made it in hoping I could print a label as I was flying to visit one of the places that received a wrong box, they told me I needed the box there physically, they couldn't create a label for a box they weren't shipping from their location. They suggested the 800 number, who barely listened to my issue, they told me my only option was to pay for shipping and open a claim. I wasted my time opening a claim which was denied.I used FedEx religiously in my workplace and professionally, I'll be using UPS or USPS from now on thanks to the amount of time I've now wasted within each channel of customer service.
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December 2023 by Ronan Yeruwelle
Jasmine did a great job making sure my prints came out just right. My home made holiday cards are perfect. Very friendly staff that work well together.
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December 2023 by Savanna McCrea-Cruz
Just showed up to the location at 2:02pm on Friday and the doors were locked. There were 5 people outside waiting but no one inside or answering calls. No sign on door and the open sign was lit up. Better communication is needed. At least put a sign up. Turn off the open sign too.
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December 2023 by J Smith
It’s a decent place but they need to train the young ones a touch better on selective service such as thinking I’m a lower position in society so I get a lower level of service in general terms such as respect and ease of effort. I think one of the guys checked my return package but to a point he knew what the sizes of my items were. If he did. I hope he learns that that is an abuse of power and with great power comes great responsibility no matter who you think you’re serving
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October 2023 by Joanne Macias
Jazmyne thank you for being so patient and helpful this has always been my go to for printouts but whoa 325 to print out a piece of paper for me come on FedEx that's a big price hike I usually pay 50 cents to print a paper out
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October 2023 by Erik Hockom
Need more staff, the staff that are there are constantly overwhelmed and you can tell they are doing the best they can but at some point it just needs more employees to lessen the wait.
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July 2023 by Jennifer Grant
Cameron was very helpful and made my day much easier!!! Great job at this FedEx location!
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June 2023 by Matt Russell
Normally have no problems here printing my labels. .17 a copy is great. Today one of the printers was down and the lady offered to print it behind the counter. Thinking it would be 17 cents that was perfect. When she rings me up, it costs me 2.96 because there’s a 2.50 surcharge for anything behind the counter. What a rip off. I’m thinking I’m getting helped but in reality I just paid $3 to print a .84 cent label. Previously I had an employee do this for me and didn’t charge me. Aggravated me off enough to make this review in the parking lot.
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May 2023 by J.D. Docheff
The ladies behind the counter were *extremely* helpful to me when I needed to scan and send time-sensitive documents. Thank you for your great service levels.
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March 2023 by Lisbeth Arias
Samantha and Victoria make my day!!! What an example of great customer service is!!!!Needed to make a copy for my painting and got out of there with a big smile after been with such nice persons!
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March 2023 by Yolanda Vargas
I made errors that Jazmine corrected. She was happy to help me AGAIN and Super professional and kind. Truly appreciated her help. I would definitely return and recommended this store to others.
