University Bicycles is a highly regarded bike shop in Boulder, known for its exceptional customer service and knowledgeable staff. Customers appreciate the proactive warranty assistance, as seen when the team swiftly handled a bike fork issue and a DT hub warranty, ensuring minimal costs for the repair. The shop’s commitment to community is evident, especially when they helped a customer recover details after a theft. Many reviews highlight the friendly and helpful staff, like Marissa, who assists in finding the right bike and saddle, offering valuable advice on setup and maintenance. The mechanics at University Bicycles are praised for their expertise, making it the go-to place for those who need professional service. While some products may be on the pricier side, customers feel the quality of service justifies the cost. Overall, University Bicycles is celebrated for its fast-paced, efficient service and strong community ties, making it a top choice for cycling needs in Boulder.
Thanks to Brett and University Bicycles. Had an issue where I damaged my bike's fork. The warranty team at University Bicycles proactively followed up with Canyon and got the fork replaced in no time. Would recommend to anyone!
June 2024
I’m extremely pleased with the customer service that this awesome bike shop gave me. I had a warranty issue with my DT hub and multiple people aided me in getting the part I needed for minimal charge.
June 2024
Service department is proactive, knowledgeable and friendly. Nick was super helpful and professional!
