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February 2024 by Melanie Sheridan
Tom was excellent! He was punctual, professional and most importantly was kind and took the time to go over the process for the grooming of my cat Minnie Belle.
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February 2024 by Araina G.
I was so happy with the employees and grooming service. I live far away, but chose because I was treated kindly. Even referred people. I brought my dog into be groomed @11am and picked her up at 3:30 pm. I ALWAYS PICK HER UP IMMEDIATELY AFTER. This time I was asked to pick up my Grandson from school so as a courtesy I told them I would pick her up at 3:30. They texted me much later and rudely that I'd be charged $20 per hour for board. I guess they have fine print that they don't mention in the contract. I was in customer service and would've never charged a good customer the 1st time. The tall thin man who looks like is the owner was rude to me! I will never refer or step foot in their establishment ever. They show no compassion at all! EVIL!
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February 2024 by CaDonna Trujillo
Very friendly staff, carries a good variety of healthy foods for your pets.
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January 2024 by James Harter
Always a delight when I take Connor in for grooming. Friendly staff. Professional results!
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November 2023 by Carl Fallon
This is a great place to pick up some dog food for my dog who has some allergies. The team here is so knowledgeable of their product.
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October 2023 by Levanie W.
Staff is always cheery and helpful. Groomers do a great job. My pups are happy and appreciative for all of the toys and treats they have at the store.
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August 2023 by Daniel R.
I sought out a new groomer after relocating from Hawaii and found them to be the closest to my home. Meeting the staff and groomers on our first visit, it was immediately clear to me that this was the place for our dog Tank. I find their services top notch and their location to be impeccably clean!
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August 2023 by Kathy McNulty
I'm a regular customer at the westside location (& they are AWESOME!!) I went to Academy location for first time ( & the last!!) Westside always does my Great Pyrenees in 4hrs for $120 and a GREAT job! Academy quoted me $140 & 4hrs, they finished her in 4hrs but charged me $180. I said I wasn't happy about that and couldn't believe how I was treated by multiple staff members, with the exception of Haley the groomer, she was professional & did a good job! I was upset about being price gouged an extra $60 for the exact same service, but how I was treated by the staff was much more upsetting to me!!!!
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August 2023 by Raquel (Rock)
They have everything you can imagine including grooming. Staff ages helicopter and remember your name after 1 visit. So personable.
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May 2023 by Matthew S.
Do not use this company. The ownership has no idea how to treat customers. However the staff that works there is excellent. We were 3 year customers and extremely loyal. The treatment we just received proves that the owners are unprofessional, rude and cowardly. Please take your business somewhere you and your pet will be respected and not treated like a number.
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April 2023 by THE CRASH WARREN ADVENTURE CHANNEL
Love this place! Store is always stocked with the best holistic food for my animals..Jenn is my groomer..Shes amazing..her attitude and skill set make her my #1 groomer!..The staff are always very helpful finding the perfect toy or snack for my dogs...My dogs are happy hounds!
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April 2023 by Jenny Fowler
So happy I found this place!! Went to the S. Academy location. They were so kind and friendly every step of the way. They did a BEAUTIFUL job on my elderlyand matted dog. So grateful and Will definitely be returning!
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March 2023 by Rhiannon Stresemann
Great groomers here who are very friendly, amazing pet products that I buy there for my dogs all the time, love the manager Erica she’s the sweetest person and the receptionist Pam is really nice and gives the best service. Overall best groomers I’ve been too definitely will be recommending them to my friends with animals. This place cares a lot for their customers and are always welcoming me their with warm arms. Been satisfied with my service here since day 1 ??
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January 2023 by Pamela W
Excellent & knowledgeable staff!!! This is the best place for your pets food, treats and toys!!!
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December 2022 by christin s
Was very happy with my dog’s grooming she was very happy to be groomed thanks a lot