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October 2024 by Otto Gottlieb
I found their prices looked great for Fortress Brackets. Hertz convinced me to purchase a couple extra posts and brackets because they have a "great" return policy. When I did not use those extra parts 146 days after purchasing, they strongly enforced their strict "NO RETURNs after 120 days" policy.
With them not accepting returns of the extras, my cost was higher than most retailers. I cannot recommend them.
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October 2024 by daunice kennedy
Devven Engelmann worked with us from start to finish on our deck. He was extremely helpful, providing answers to all of our questions even after the deck was paid for and completed. We will definitely recommend the Deck Super Store, and Devven in particular, to others. Thanks Devven!
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August 2024 by Kenny P
Delivered here, quick in and out.
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August 2024 by Jaime Estrada
I had to make some changes to some wooden pieces and I didn't have any problems. The staff was very friendly. I highly recommend them.
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June 2024 by David Johanson
Great experience overall. Khoy was knowledgeable, helpful, and friendly.
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June 2024 by Amy Longworth
The Deck Superstore had such a great selection of materials and Khoy was wonderful to work with! I'll definitely recommend them in the future.
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May 2024 by Don Wheatlake
We had a great time selecting railing at the Deck Superstore. The sales person was very knowledgeable and understood our questions and concerns and helped us make our decision. We highly recommend the Deck Superstore for your deck needs.
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April 2024 by Kevin Vest
The place to go for anything deck! They helped me work through replacing some of my deck rails, even bending their rules about returns. Devven is a class act!
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February 2024 by Dominick C.
Wanted to tale the time to give the Decking Superstore the credit they deserve. They are by far the best lumberyard in santa clara county. The highest quality lumber,best service and the best overall value. The owners and staff are the best. we appreciate them all and is our go to for all of our lumber needs. Dominick Almaden valley landscape
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November 2023 by Mindy Prefling
I had just bought a house in the mountains that needed a deck replacement immediately to pass inspection for insurance and for me to rent it. I’ve never built a deck before so I didn’t know where to start and someone referred me to the Deck Superstore. I made an appointment and met with Khoy who walked me through my product options and gave me a handful of referrals for contractors to reach out to. I only had about 4 weeks to complete the project (I was up against the clock on a few things, including weather) and I’m not going to lie I had been through about 8-10 contractors that gave me obscene quotes or turned down the project altogether. If I hadn’t found the Deck superstore, Khoy and her referred contractor I don’t think I’d have a deck. I highly recommend this store and Khoy!
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November 2023 by Mark Claudin
Very knowledgeable sales staff and tons of products in stock!!
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October 2023 by Greg Skahill
The service that I received from The Deck Superstore was first class and working with my super amazing customer service representative , Khoy McIntire exceeded all my expectations for our deck order and follow through for items we needed to completion was great.. Also the quality and choice of material and availability of inventory is amazing. We love our new Deck !Greg S. Aurora CO
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October 2023 by denise tenge
Great experience buying our deck and railing materials here.
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September 2023 by Daniel Hecht
Getting the deck material was easy. A rep asks you the size, material, color, and railing preference and then spits out a number for you to pay. The materials were delivered on time but not very well organized. The railing came in a wrapped pile of unorganized pieces and I had to take the wrapping off the railing to see what was what. I planned on returning the stair railing, so as soon as I found it i put it aside to return. The deck went together easily and nothing was missing, we’re very happy with the deck. The next week I drove to the store to return the unused railing and the refused the return because I had taken the plastic wrap off to see what it was (the deck railing and stair railings are almost identical) even though the railing was brand new and unused, so that was $600 down the drain. In summary, they do a good job selling you what they think you need without asking very many questions, but will likely not let you bring anything back. Be careful opening anything unless you’re absolutely sure you need it.
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July 2023 by Linda Houser
Smart, friendly and willing to help everyone at The Deck Superstore was a pleasure to work with. Khoy helped us choose the right material for our needs at a lower price than we could have gotten on our own somewhere else. Then she helped us plan the project down to the screws we needed and went beyond to help us during the project. The manufacturer had how-to videos that we referred to often and Khoy sent us the link to register for the manufacturer's lifetime warranty. The deck is a pleasure to use and we are very grateful to The Deck Superstore for their expertise.
