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July 2023 by Jaqueline Uribe
When we walked into this store we were told that "this is the best store in crested butte" This experience took a turn for the worst, I went to look at the gemstones they offer i was talking with a old man with glasses he showed me rubies and told me they were 4CT but the price and the size of the rock did not add up and none of the gemstones come with a GIA report, i asked the old man if they came with one, All he did was stutter and came up with writing me a note to take it to get appraised which doesn't even do anything to prove the authenticity of the stone, I was also trying to be nice to talk to this Grumpy old man about pearls, I mention one pearl called a Melo pearls and he said he had never heard of one, They are real and rare, he was offended once I said they are rare and he told me " after being 20 years of gemology i have never heard of this" with a auttied I told him i didn't want to offend but you can't to anything about ignorant people like this old man , after reading his reviews you would think they can make jewelry without the rock falling out, do better .
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October 2022 by Paul
Staff was nice and helpful but unfortunately the jewelry we bought was sub-par. Both pieces lost a stone the first day of wearing, which meant I had to reach out to the shop to resolve. I was told I had to send the pieces in for repair. After I shipped the pieces in for repair they were lost by the shop. With a few months of back and fourth, following up, and being the squeaky wheel, I finally received two new semi identical pieces back, only to have them both lose a stone once again shortly after receiving them. I again reached out to the store and one of the workers, again, and was ignored. I throughly understand that these pieces are handmade, but this is unacceptable. My family and I have bought and collected countless pieces of handmade Native American art/jewelry all over America and have never had this issue so early on into wearing the piece. I never make reviews, especially negative ones, but unfortunately quality of jewelry and attention to service are lacking immensely.
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August 2022 by Darcey
Loved the jewelry selection. Beautiful lapis
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August 2022 by Gabriel Bergstrom
The ladies that work there are absolutely fantastic! but the owner himself is extremally rude.
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May 2022 by Nyles Strey
Got my wedding ring here years ago and they’re the best! It has Lapis in it and a piece fell out but they were prompt to send it out for repair.
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January 2022 by Steve B.
These folks are great. I lost my wedding band and needed to know my size for the insurance company to have it replaced. Even though I was not buying jewelry here, they were so helpful. I'll definitely take visiting friends in to see their great selection of jewelry and gifts. Thanks Zachariah Zypp!
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October 2021 by Chantelle Prejean
This place is dangerous because of how many amazing jewelry pieces they have! We bought gifts for Christmas and I bought a bunch for myself. The stones they have are beautiful and I love the pieces we bought. This is a must stop and shop place in Ouray! The people who work here are also amazing humans.
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August 2021 by l g.
My son just purchased a beautiful necklace for his girlfriend, it's just lovely, dainty & just the right gift to take back to her since she couldn't join us.
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July 2021 by Cynthia Sharpe-Kaus
Absolutely beautiful jewelry, the best and most helpful staff ever! Would definitely shop here again.
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July 2020 by Brian Harmon
Nice staff.
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March 2020 by Elizabeth L.
My boyfriend took me in this jewelry shop and bought me a beautiful pair of earrings. I had no idea what he paid for them at the time. I wore them out of the store and was really excited about how cool they were. I took them off when I went to bed. The next morning I went to put them on, and when I removed the back of the earring, they fell apart. We immediately walked over to the shop to see if we could exchange them for a new pair. The gal working there was new and had to call the owner. She informed us that he would need to come by to help us since she was " new.". The owner was there a short time later and as soon as he looked at the earring, he literally said " you must have been extremely rough when you removed the back". Essentially blaming me for them falling apart. When my boyfriend brought out the receipt and I saw the amount he paid ( $798) I just about passed out!!! I figured he probably paid around $200?? But the fact that he paid almost $800 and they fell apart the first time I wore them, I was extremely disappointed! The owner was awful and once he accused me of being rough, I told him it was pathetic that he would blame me. He then said he would just refund my BF's credit card. I was happy with that and did not want to give this person and his store our business! Very disappointing and unprofessional!
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March 2019 by Tomas Dawson
Loads of hand made jewelry. The service was friendly and we were able to look at and handle what ever we wanted.
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March 2019 by Chris Rourke
Love it! Beautiful!
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March 2019 by Kirby Little
Very helpful staff
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January 2019 by MLG OV
Great jewelry store, They had good prices on there products. Would recommend stopping by if you want some jewelry.
