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January 2024 by Tiffany Sharp
Utilizing a AAA location for my DMV renewal was a game-changer in terms of convenience and efficiency. The streamlined process, coupled with knowledgeable staff, made the experience smooth and stress-free. Avoiding the long lines typically associated with DMV visits was a major plus, and the AAA representatives were courteous and helpful throughout. The added benefit of shorter wait times and a more comfortable environment turned a mundane task into a hassle-free experience. Choosing a AAA location for DMV services is a time-saving decision that I highly recommend for anyone seeking a more pleasant renewal process.
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January 2024 by steve hamlin
Knowledgeable
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January 2024 by Noel
Awesome people helping.
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January 2024 by Rick and Julie Packard
Got two international driver’s license at the front desk. Neither person was very friendly, and middle aged woman was coloring with a detailed coloring book and full set of markers. If I was a AAA member, I wouldn’t want my dues paying for that!
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December 2023 by Noodle Man
Super easy to renew your car registration in the kiosk here and have it printed out right away !
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November 2023 by Society of Physician Entrepreneurs
I called to fix a flat tire. 15 min later it was done on a snowy Sunday. Texting technology a big improvement. Very responsive customer centered technician who did it right the first time. Nice to experience service
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November 2023 by Erik B.
AAA's service has gone in the toilet. I do not feel I am getting the value I am paying for. My wife got a flat tire on her way to the hospital and had to wait there for 4 hours. Only thing worthwhile that works like it is supposed to are the rental car and hotel discounts. AAA, do better...
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October 2023 by Leo G.
4+ hours and counting, waiting for a tow-truck. I'm stuck in metro Denver, not in the middle of the mountains. I have trouble believing that there are/were people ahead of me- I called at 8 AM and it's 1 PM. Every time I call, I get the run-around. Save your money- you're better off paying for a tow directly with one of the numerous towing companies than waiting for AAA to do the exact same thing.
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September 2023 by Jim Spinosa
Went there for an international driver’s permit and it was so much easier than I would’ve imagined. Fantastic employees here!
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September 2023 by Kent H.
I've been waiting 5 hrs and they are still not here and AAA representative tells me it could be another 5hr wait And has no idea when someone will call me. 10 hrs to get an emergency tow seems absurd.
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September 2023 by Jay H
Do not waste your money on Colorado AAA. They will waste your time and money and not care about it at all. I was stranded on the side of the road, overnight, for more than 8 hours! I had to call 10 or more times and was told oh it will be 45 minutes and someone will be there every time. No one ever showed up! Luckily I had a friend willing to drive to help me out once I was able to get a hold of him. Not once did I get a call or an apology from anyone. Decided I didn't want to renew with them, yet they decided to charge me anyway. I call to get a refund and an extremely rude person told me that I am 5 days too late and there is nothing they will do for me. I asked for a supervisor and the lady sent me to a roadside assistance supervisor in Nebraska who obviously couldn't help me although he did try. Just save yourself a lot of time, money, and energy and use your car insurance provider or anyone other than AAA for roadside assistance.
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September 2023 by Eliz. V.
I was very lucky just now. I called to simply check on my membership, and I added a second person in my household for $26, although it was for less than a year, because my anniversary day was May, and it is now September... But they were running a promotion, and it worked out for me. I am very sorry for all of the terrible reviews that I read, and hope that will not be my experience next time. At least this time, Tee, was very patient, professional, and pleasant.. Good luck to you. Hope this is helpful. 9.20.23
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September 2023 by Rich Shockey
Very helpful staff. No lines and easy parking. Perfect for my passport photos.
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September 2023 by Geekmaster “Geekmaster” General
Very nice location! Staff was a hoot! Made it really easy to get my documents sorted out. Quick and efficient!
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September 2023 by Sharon Benjamin Caldwell
I forgot to renew my membership. Lady I spoke to was so kind & started my yearly renewal for a year. What makes this so special, when my father was alive and in the beginnings of Parkinson he forgot to pay his AAA bill. He was a member for over 25 years! Navy Vet! Fremont, CA office made him start again. My father's been dead 20 years... still breaks my heart. So Thank-you CO AAA! Sorry I can't remember her name.
