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September 2023 by Sean Berry
Have been using this Goodyear off and on for several years, I had a flat tire that bent the rim due to something I hit on the road, they not only got me in that morning, but they fixed my rim and everything for no charge. I have been a customer since, I have even recommended them to coworkers who have also used them for different services. They are personable, friendly and professional, they always do an excellent job and I like that I’m able to drop my vehicle off and pick up after work. If you are looking for great service this is the place, highly recommend them.
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August 2023 by Anna Blake Keeley
I was told to find a tire shop to replace a tire with a nail by my mechanic and came to this Goodyear. My mechanic gave me dimensions for a single worn tire replacement and the person on the phone at Goodyear told me they could replace it fine. We discussed how it could not be replaced with a totally new tire because the other three were slightly worn. After replacing the single tire, I was then told that the wheel was replaced with a completely new tire that couldn’t be shaved down and the car was undriveable so I needed to replace all four tires. Ended up having to replace all tires, exactly what we’d discussed avoiding. Felt very dishonest.
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August 2023 by Jake Walker
The old bait and switch... Steve Harris (Service Manager) called with the quote for all four tires. I was verbally quoted $496, But when I came in to pick up my car the total was $1100. Be wary of any phone conversation you have with this team and I would advise everyone to request an email copy of the quote before accepting work.Not only did the quote not match the final work, but they charged me 10% more on the tires that were ordered vs. the online price on Goodyear for the same tire.
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July 2023 by Two the Moon
This auto body shop is fantastic! They were able to service my car and compleat all documented request while still going above and beyond.Not only did they provide me with an outline of my billing prior to servicing the car but offered promotional discounts to cut my costs down.Matthew and his staff went above and beyond to ensured my car was satisfactory prior to me taking it off the lot.My headlights were out which he offered to replace on-site but had an appointment to get to. I simply purchased the parts and Daniel who serviced my car was able to do the labor immediately.This shop is affordable and transparent to individuals who are not car experts, highly recommend!
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July 2023 by Jessica Hope
I brought my car in for a “free inspection” (as they advertise on their website). But when I got there and told them my car is a Mercedes I just bought, suddenly the inspection was not free, it was $57. He told me it’s because a new car inspection is “more thorough”.. (I’m a female and went there alone, so I do think they lied to me). When I went to pick it up the guy said he “felt bad” for quoting me $57 and instead charged me $30. Interpret that as you will. Honestly I planned on tipping them anyway but the fact they charged me for something that is advertised as free is scammy.
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July 2023 by Travis Todd
Traveled from Texas. Flat tire. Took it in at 10:30am. Ordered refitted back on the road by 3:30pm. Great turn around time for have a delivery same day. Customer service was good. Thanks Goodyear. Competitive pricing too.
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July 2023 by Chris Schepper
They don't know how to do alignments. They put 40ilbs PSI in front driver's side tire for a car pulling to the left, charge you and call it "aligned.". I even brought it back, they worked on it some more, and it's still not aligned. They did fix the tire leak they caused by improperly mounting my tire, however. And they took the charge off when they realized they were the ones that mounted it in the first place. I'll give them that.
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June 2023 by Jimmy Sprouse
After a long road trip and many potholes, they checked out my car and adjusted the alignment. All under warranty and on short notice. Great service.
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May 2023 by Julie Linhares
I ordered my tires 2 weeks ago and made an appointment for 8:30 this morning. It took your staff 5 HOURS to inform me that they didn’t have the tires I ordered. 5 HOURS! Just to inform me! Now I’ve been here for 6 hours! 6 hours on my day off. Imagine spending 6 hours on your day off running one errand. This is completely unacceptable.
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May 2023 by Lil Kooya
Came to get my car inspected on Friday and Steve said they don't do walk ins so he made me an appointment for Tuesday. I came back here today, on Tuesday and the same guy Steve, said there's no appointment. I'm like bro, you booked the appointment how are you gonna say it's not there? terrible customer service
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April 2023 by Jeanette Brousseau
Can I just say I love this place... I moved here almost four years ago and it's always been my go-to spot. My first month here I had a leak in my tire (first month away from my family where my dad or step dad would have been the ones to help me). I brought it in and they fixed it free of charge. Ever since then I have come back and every time they are so friendly, help me at a moments notice and I leave here feeling safer as a result. These guys are top notch and probably don't have to be this nice considering the work needs to get done regardless...but their friendly and responsive customer service is what makes me come to them first each and every time. 10/10 with this place!! Thanks for going above and beyond :)
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April 2023 by Timothy Sulser
I have been taking my car to these guys for about 10 years. They do a great job and always treat me right. John, the store manager is always helpful and does everything he can to make it a great experience.
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February 2023 by Wil McClung
I bought four new tires from Goodyear that immediately deflated. I took my car back to be repaired but the shop told me that the wheel had been damaged and I was forced to replace the wheel. After I agreed to this, they told me my battery had died and it couldn't be charged. When I got in the car, I realized they had changed my headlight settings so they didn't turn off automatically. They made me pay for a new wheel and new battery that I never needed. Go to anywhere but this place.
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February 2023 by Bridget Dvorak
They were amazing! I had a flat tire when I left a parking lot downtown, so I pulled in here and they helped me so quickly to get my tire patched. So so thankful for their help, kindness and promptness!
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December 2022 by Dayna Garry
They were shorthanded with 2 bays down. It took a day and 1/2 to fix my tire but I'm happy that it's done. Would still recommend service there
