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October 2023 by Jose L. M.A
Here the trucks always have mechanical problems.
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September 2023 by J Jackson
Rented a semi truck through this location after my semi broke down on me in Wyoming. It was good knowing they had a semi available for my needs however the equipment wasn’t readily available. Upon arrival, first truck they issued as we were inspecting I noticed it had a defective low tread steer tire and flat drive. They were willing to change it but put me in another truck to avoid waiting. Second truck had no visible defects, but after driving back to Wyoming to connect to my trailer I noticed it didn’t have a license plate installed, the permit book didn’t have necessary documentation in it when it came to roadside inspection, dot and port of entry. After delivering my load in Nevada and driving back through Wyoming I was held up for 45 minutes due to Ryder not having the IFTA sticker document in the permit book to present at POE. I had to contact customer service 1-800 to email me for proof to POE in order to proceed back to Denver. Word of advice.. please ensure all trucks permit books are updated for drivers along with IFTA stickers, etc to reduce inconvenience with DOT/Law Enforcement when we’re utilizing Ryder equipment.
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August 2023 by Glen Kelley
Not happy. Fuel island rocks however.
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December 2022 by James Austin
Where oh where to begin.1 Harold at this shop is the only thing I really have to positive he knows how a customer should be treated, doesn't need to defend Ryder at every turn he listened and acted concerned about my issue even if it wasn't 100 percent genuine he made it seem as if he was sometimes that's the thing someone wants just to be heard.2 Brett went over andNow is w ot me setup and ready to get in the truck.Then the real Ryder monster came out and it all wentto hell in a handbadkeNow I'm tucking my tail and going back to Penske where it's a modicum better service.My opinion if you want great service from Ryder but Lowe's or some other huge company and they will pul the moon for you.
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June 2022 by Matt & Cassy Stoaks
Had an appointment for a p.a. was told they didn't get to it the day of the appointment and that drive ups get priority over trucks that are already sitting in the yard.
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May 2022 by Jay
They will let u stay if they got parking. There bathroom as a shower but u better have towels. Bathroom is clean
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April 2022 by Frank Arellano
The company I work fork leases tractors from Ryder in the year I've had the displeasure of dealing with this shop I have yet to see anything done correctly the first time or in a timely manner. They act as if they're doing you a favor working on your truck. If this we're my own truck it would never see this place
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March 2022 by Greg “Ali the gift” Jackson
The front desk lady was a blessing. Very nice and very fast. Was there no more then 15m. Ty
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February 2022 by jay wright
Ryder is awesome, they will go above and beyond to accommodate your needs and help with your GOALS, and mr Brett one of the sales REPS will not rest till you have a truck if one needs repairs and your shut down he will put you in another SOON ASAP before you guys make any other choices RYDER is the place to go......: ? THERE GREAT
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November 2021 by Jeni Nagle
We are a local fruit farm and Ryder on Holly is critical to our success. Every weekend during our harvest season we rent a 26 ft truck with a lift gate so that we can use one truck to get to two markets. Jean Bax and the guys in the shop provide reliable, top notch customer service. We can count on them every week so that we can focus on our business. Thanks for a great harvest season, you all! We couldn't do it without you!
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October 2021 by Wesley Smith
I have had a Ryder Commercial account for the past 4 years and the service and contact with the business has been the type that creates me as a life long supporter and renter fro Ryder. Everyone, from the President of National accounts emailing us every qtr to check on us and how Ryder can help in what we need. This runs down the channels down to the front counter in making sure our needs can be met to keep not just our business on our A game but bringing theirs as well.Thanks RyderYour Pro Bike Express
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August 2021 by DAN BURGE
They never have parts in stock to repair their own vehicles, not even the basic stuff. But the bigger problem is the overwhelming lack of communication between all of them. No one knows anything about anything. Ever.
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July 2021 by A. Weed
They took good care of me
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July 2021 by Cristoval Zaragosa
Truck and shop for four days not happy but Ryder took care of all the problems
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June 2021 by Hudson Harwood
Jean is so helpful and hard working and always trying to get me a truck on short notice. Thanks to her so much!
