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September 2023 by Richard Morales
Great customer service.
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March 2022 by Ethan Miller
Never ever book from this place. They canceled my reservation less than 24 hours before move date. Gave some bs option far away that cost much more. When trying to call them again they never answered. Take your money to Home Depot instead.
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June 2021 by Peter Gardner
This place is a scam and will not honor your U-Haul reservation. I reserved a pickup at this location three weeks prior and the day off the pickup was told I would have to go elsewhere to pickup. Renting from here will give you a headache
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July 2019 by Jeanne Wagner
Been here 30 minutes and cant even get checked in online. Cant imagine what else will be wrong!
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November 2018 by Mike Street
This is not an accurate location on the map. It is south of this location north of county road 7.
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May 2015 by Andrew T.
Horrible service. My wife called a week in advance to schedule a truck for us to move. After talking to the lady on the phone for almost an hour (pretty sure the woman who lives/works there is a complete idiot), we supposedly had the truck reserved for two days. Around noon on the second day, I received a phone call from the male who works there complaining that I'm late returning the truck. I explained that my wife had reserved it for two days. The male started to argue, claiming they never rent a truck for more than 24 hours. We ended up with extra charges billed. These are the most unprofessional people and the biggest liars I have ever met. DO NOT USE THESE THIEVES!!!!!
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August 2014 by Ellen F.
Upon arrival we had to wait for them to set up the truck and sweep it out. None of the windows were clean. As a matter of fact, we couldn't see through the front windshield first from the glare of the sun, then from and the glare of oncoming headlights. We had to clean the inside of the windshield ourselves. The headlights were completely useless. Both headlights lit up the shoulder instead of the road in front of us. We ended up taking back roads because they were so crappy. There was garbage in the cab of the truck including an empty Gatorade bottle and Bic lighter. It was obvious that someone had been smoking in the vehicle. The staff that greeted us were unprofessional, arguing among themselves and exclaiming they had no trucks when we already had a reservation. My husband is a professional truck driver and he noted that the outside dual tire was low in air. The U-Haul rep came over and kicked the tire and then said that it was "impossible that it's low because it just came back from service," dismissed our complaint, and sent us on our way. We won't use this location again and certainly won't be recommending this location.
