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November 2023 by Ice Ice
Employees smart off to customers and argue with them. Was over charged for an item but instead of an apology and a price adjustment, I got an argument from the clerk then the sloppy looking "lead" told me I did not need to be rude. Why don't you check your own attitude and smart mouth?!? Pretty sure customers are the only reason you have a job!
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August 2023 by Carolee S.
Used to love this Pharmacy, but want to put out a warning. We recently changed back to here after insurance made us move to another Pharmacy further away. We gave them our multiple cards and tried to set up our account. No prescriptions are transferable from old pharmacy and must be renewed separately when they are due, even if you have a years worth at the old pharmacy, who knew? Recently I had to send my husband after a prescription, and assumed they would use which ever card they had on file to give me the best price. Nope--no cards on file but insurance, which they used. --And which is $135 MORE than Good Rx. My husband had no idea and just said ok when told insurance covered so much do you want the rest on your card on file. I immediately called, and have talked to several people about this and was told by one that it could be rebilled correctly. BUT when I went into the store they could not rebill it because it was a split order. Because they didn't have enuf pills to completely fill my prescription, they gave me FIVE capsules, then filled the rest the next day from another source. So because of the five capsules I lost $135... because they couldn't rebill ...because they didn't have my cards on file ...and because noone bothered to ask if we had a Good Rx card to use. Guess you have to ask EVERY time, as computers don't keep this information, even tho I'm sure the pharmacy people know there are huge differences in the way you pay. Something so simple in my mind , because of 'computers' ,cost me $190 instead of $60+
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May 2023 by Linda C Nickerson
Great service in photo shop. The young lady that helped me was really kind and she made my photo print while I waited. Excellent service thank you!!
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March 2023 by Lisa Legrand
Wonderful customer service, great selection, pharmacy staff goes above and beyond...
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December 2022 by Gary Entsminger
My wife and I stopped by this location to pick up some gift cards for the grandchildren. The young lady who helped us at check-out was exceptional. Not only was she very friendly (with a great smile), she was professional in her duties. Her name is Brytani and she is definitely an asset to the business.
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November 2022 by Jane Hart
Popped in on Thanksgiving just to grab a card game and found them tagged bogo so I grabbed 2 but no discount rang through. When I asked I was told one game was the "wrong" brand. I suggested I go grab a different one but was told manager was on her way to the register so I waited thinking they'd just fix it. Eventually the manager wandered up and acusingly grilled me while glaring under dark blue eyeshadow, asking "Where did you find this?" and saying "That's not where they are supposed to be!" as if I had nefariously rearranged the store in the 2 minutes I was there. So, rather than getting the "right" brand for a second game, which would count toward bogo- a deal I was simply surprised about to begin with, and rather than just buying the one I came for,I Ieft. It was a very strange and insulting and experience....I won't go to this location again.
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November 2022 by Kimberly Torrez
I would not recommend this pharmacy! Every time I call in my refills, either they just plain don't fill it, even though I called and talk to someone who assured me it would be ready the next day. This is a repeat problem over and over. I'll be switching to another pharmacy!!
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October 2022 by colette thorning
The pharmacist Brian is extremely unhelpful. We have had multiple issues dealing with this store and this pharmacy. It is pathetic. It is so unprofessional. Never put your prescriptions ever what's your prescriptions in the hands of these incompetent people. Nobody should ever be this frustrated having to try to get a prescription transferred or filled at the very least.
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October 2022 by Mckay Moline
Needs a bike rack! I couldn't find anything to attach my bike to so I rigged it around a telephone pole across the parking lot.Also not very flexible with vaccine scheduling.
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October 2022 by marissa cantrell
The Walgreens by McAlister's ran out of flu shots and the pharmacists there are telling people that you can go to this location in north and 29th for walk in flu shots. I asked the pharmacist if they were doing walkin flu shots and she asked if I had an appt. I once again asked about walk-ins. She rudely said, "nope I'm not doing walk-ins for anything right now". I explained that the other location is sending people to this location. She said she didn't care she wasn't doing walk-ins. I was just letting her know so she could maybe communicate with the other location but she didn't seem interested in customer service so she probably won't. I don't know what
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October 2022 by ******
The DM of this company is an awful person horrible customer service and treats everyone poorly. I feel bad for anyone that has to work under him
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September 2022 by Brian J.
The team of employees at this pharmacy have always been friendly and kind. They know me by name and are the only place I know that will squeeze you walk in for a vaccine without an appointment.
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September 2022 by MLINDSEY
I use a different pharmacy, but sometimes they run out of my medication. I've used this store a few times and I called them to assure the medication I needed was in stock before my doctor sent out another script. The lady answered the phone and refused to give me any information because it is "against the law " I have been on the same prescriptions for 15 years and I have never encountered this. I politely told her that I've never heard that before. She then cut me off, rudely repeated that "it's against the law"I called the other Walgreens and the gentleman that answered immediately answered my question. I know my laws and I know my rights.
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September 2022 by I love Meat pies
I use a different pharmacy, but sometimes they run out of my medication. I've used this store a few times and I called them to assure the medication I needed was in stock before my doctor sent out another script. The lady answered the phone and refused to give me any information because it is "against the law " I have been on the same prescriptions for 15 years and I have never encountered this. I politely told her that I've never heard that before. She then cut me off, rudely repeated that "it's against the law"I called the other Walgreens and the gentleman that answered immediately answered my question. I know my laws and I know my rights.
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August 2022 by Jason W.
Went through the drive thru to get a Covid test. I was told to call a number and make an appointment. Later, I find that they could of offered a rapid test that they sold inside. Why couldn't the woman have told me that? I ended up going back to the same Walgreens to get a rapid test. I waited in line while two people stood at the register helping one person and saying nothing to me. I seen the rapid test and went to the front register. Again, two people at one register helping one person. This is after waiting in line at another register where the woman went to break while I was in line. The people that work here are terrible, and they really need to work on their customer service and efficiency.
