"Customer service is great! Steve the manager helped us, And with great service! The arrangements are Divine, and will definitely pass the word to others."
"I ordered a gift for my mother for mother's day this year. I live in NYC, so my dad picked it up today for her. Mom was thrilled! The fruit is fresh and the arrangement is lovely."
"Way too expensive! Not worth it."
"Ordered in plenty of time for Valentine's Day. Even though it said that delivery time could not be guaranteed, I added in the comments that the recipient of the basket left work at 3pm daily. When I called to check the status, I was told that the delivery driver had not checked in and still had to return to the store to get the bouquet. As the advertisement states that the delivery van is "refrigerated" and that there should have been a plan for better delivery since it was Valentine's Day.......the excuse I got was ridiculous. I have ordered from other Edible Arrangements and never had a problem or attitude from my calling. This store had attitude and excuses which are detrimental to customer service. I will make sure to do business at another location, I won't give my money to this place again."
"Ordered early online, received confirmation email. Day of delivery -no delivery. When I called, they said the delivery driver got stuck on I-25 and couldn't make deliveries and that they had tried to call me. Actually, NO they hadn't. Offered to deliver the next day (but hey, the birthday was today. Tomorrow misses the point). Offered a nominal discount for situation. I should have ordered from Boulder Edible Arrangements, but thought since these guys were a few blocks away from birthday girl .... Grrrrrr."