-
February 2024 by saxon spencer
Ruey was super nice and friendly, whatever she gets paid they need to double it. Will be coming
-
February 2024 by Jasmine Stark
Definitely try the smash fries while you're here they're a must! I miss them the first time I went cuz I didn't know they existed and I missed out. The service here is iffy but it is what it is. The food kind of took longer than it should have, the place was kinda dirty when we went and stuff was not completely stocked. The food was delicious though. I got the mushroom burger with avocados, and added bacon! It's a yes! And don't forget that chocolate shake.Kid-friendliness: Kid friendly options on the menu, customizable burgers, tots, sweet potato fries, they even had a veggie on their menu I believe it was broccoli! I'm going to try it next time and leave a review.
-
February 2024 by Mindy Parker
Just not what it used to be. Disappointing burger isn't even as large as the bun. Fries were good, fresh hot and crispy but not enough to keep me coming back.
-
February 2024 by Alex Jordan
Greasy floor, greasy tots, and loud radio commercials drowned out the soft spoken server. The burger came out so fast and overcooked that it must have been on the grill for a while before we arrived. Subway would have been a better choice.
-
February 2024 by Caitlyn Weiss
This SmashBurger has always been a great location but my last two visits here have been phenomenal!! Ruey is very kind, very efficient, and polite. She would have me feel very confident that I would get exactly what I ordered because she was so thorough while we were ordering. I understand that she may be simply doing her job, but as a customer service employee, myself, she went the extra mile to make sure we were taken care of and happy with our order. She raised my standards on what good customer service looks like. I appreciate you, Ruey! Thank you!
-
January 2024 by Lance Cox
Got no service for 10 minutes standing at the register. Then got the wrong burger and the correction was burned and inedible. Save yourself the time and money, go to a real burger place. Expensive, rude, and overall just not worth anyone's hard earned money. 0/5
-
December 2023 by Pete North
We used to go here all the time but it must have changed ownership or something. The last couple times we’ve been in it’s totally deserted and the employees don’t even wear uniforms anymore. They’ll help you at the counter between their smoke breaks in the parking lot. Place was pretty dirty on the inside too. Probably won’t be back.
-
December 2023 by Jason Holloway
Lil pricey but everything is good especially beef burger alternatives. Love the turkey burgers ?
-
December 2023 by John Murphy
I have enjoyed this restaurant over the years but post Covid service has slipped and gotten worse and worse.On my last visit I walked into the manager yelling in the back, then coming out and refusing to serve customers in the lobby. The manager disappeared as did the cashier. The customers left.I can go other places with decent staff that treat customers better.
-
December 2023 by Russ Coward
This place is hot and miss. Order online, kitchen does a good job. Fries are always a bone of contention, sometimes excellent, sometimes overcooked and inedible.On pickup you have to holler at the kitchen staff, they go out back and get the counter staff.I think the problem is the management needs to take more care and train staff correctly. Then the staff may stay and with experience, provide better service
-
December 2023 by Ed Peterson
Used to love Smashburges until yesterday. Don't know what happened but the burgers didn't taste good and the fries weren't very good either. Hope this was just a one time thing. Until someone else tells me differently i won't be back.
-
December 2023 by Riley Juenemann
Fantastic food and service! I love smashburger and this is my favorite location, the staff are so friendly and go out of their way to make sure allergy meals come out
-
December 2023 by Richard Booth
A much better meal than your average fast food place. I enjoy everything on the menu, and the service is great. A little pricey for burgers but you get what you pay for. Worth it in my opinion. Will definitely be making a return visit!
-
December 2023 by Kendra Willow
My family came in today. The person working the front was eating ice cream while taking our order. It was difficult to communicate with her because she was more focused on eating her ice cream than taking our order. I ordered a Reese’s shake and was brought a cookies and cream. At that point, I just accepted what was given becuase it didn’t feel worth it to have it remade.The burgers were delicious, but the fries were cold when they were served. The cook brought us our food and was very friendly.It wasn’t the worst experience, but definitely wasn’t the best.
-
November 2023 by Gwyn Ayers
Smashburger has a delivery option on the website, but if they screw up your order, they won't re-deliver the correct food, nor will they refund your order. Super disappointing.
