-
July 2020 by Phil White
1 day truck rental, everything worked well, helpful owner, who's from da city. If only you got a slice with your rental. Well, forgetta bout it.
-
May 2020 by Tamara Confer
Getting the truck itself was easy but I had to fight to get a receipt it took me almost 3 days I was in tears by the time I got it then transferred 20 times and it takes them 4 hours to send an email every time you call. And the only thing that their customer service people can tell you is that you can call back later. I will never rent from budget again.
-
July 2019 by Haley
Make sure you get insurance with roadside especially when renting a trailer! The jack is bound to break before getting it off the truck!!!Fees for dropping off after hours!!!Hours are wrong and were closed when in to town!
-
May 2019 by Haley Jane
Make sure you get insurance with roadside especially when renting a trailer! The jack is bound to break before getting it off the truck!!!
-
April 2019 by Craig Goodwin
No fuss and no hassle. I was in and out in no time and the staff was courteous and knowledgeable. This was one part of the moving process that was painless.
-
March 2019 by Stephanie Velarde
We dropped our truck off when they were closed Sunday. We have been trying to get ahold of them everyday since to make sure they have it and they refuse to answer their phones or return phone calls. I literally sat for 45 minutes calling over and over and over and no one would answer. We have called every few hours for a few days now to no avail. Worried they will charge me for a truck they have had for 3 days now.
-
January 2019 by Jodie Navarre
I went to drop off my truck from Budget and I filled it up to 7/8 of a tank bc that's what I received it at. I had the paper work from the budget rep I rented it with from Houston with their signatures showing I received it at 7/8. I told the guy at this location that as he was checking me out and he quickly told me he can't accept the truck. He even was so adimate that he got defensive and asked me "why did you receive the truck at 7/8 full, you shouldn't have done that". Haha what a rude guy to blame me for something that is common to happen. I even called corporate to clairfy but he wouldn't talk to them! I had to take it to another budget truck location. The man who seemed like the manager or owner was extremely disrespectful and has no business working with customers.
-
August 2018 by Kimberly K
Do NOT rent from them!!! They will charge you for additional days especially when they are closed when you drop off. When you call, theyllt refer you to customer service and not pick up when you call again. Almost $200 for a charge when they had the truck. Do NOT rent from them!!!!