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November 2023 by Ted “Badweather!” Chaffee
Drive through was vary, very slow, and it is very slow.Then I was told I had to go inside, after waiting, nothing over $1000. At the drive-through. Need to go inside.???
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July 2023 by Cheryl Viens
The Preston office is fantastic! Great and professional ladies and gentlemen work there! Always accommodating!
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July 2023 by Jonathan Hardin
Everyone at JCS Bank has always been super helpful and courteous. It is a fantastic bank.
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December 2022 by Victoria Almonte
My husband Max Almonte stops by weekly. He loves the customer service! He is treated with respect always. We must say April is a tremendous asset to the bank family.
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November 2022 by Lisa Ali
Just wanted to give kudos to April, she is the go to girl when you have an issue with your checking account! Thanks so much for all your help!
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July 2022 by Maria Barberio
First time visiting. Very pleased w the tellers and customer service. Beautiful building. Very nice Hometown type of bank.
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June 2022 by Julie Kikla
I worked with this bank for almost four years. They did not support from the minute we closed the small business loan. Further, though payments were being made, they still demanded the loan due while our business was fully impacted from Covid. They also sent miscalculated payments (clearly in their favor), and when it came to SBA assistance programs, we had to follow up with them to share the latest. There are many banks out there who will treat you like a human and work with you when you face difficulty (like a global pandemic). This is not one of them. If looking for a personal or business loan, save yourself the pain and frustration of working with this robotic team and find somewhere else.
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November 2021 by fenando tirado
Not the bank to go to for a mortgage loan after a few weeks they tell me my DTI was 53% and their guidelines cuts off at 48% LOL they did not even try to work with me on maybe try and look for another way around it because my credit score is 780 and i have 3 houses financed and looking to buy more ,,i feel we could have worked together and maybe removed my daughters student loans from my name ..not impressed,,your loss i will be buying LOTS of houses and giving someone lots of business
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October 2021 by Meghan Mallett
Professional tellers who are prompt, kind and efficient. Recently needed some assistance with an issue, they (April) took the time to do some research and had paperwork ready for me within an hour. We’ve used them for years and have always had a great experience!
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June 2021 by Joseph Sabolesky
I have had many great experiences with Jewett City Savings Bank. They are professional, efficient. Accomodating to all my questions and banking needs.I have recommended this bank to many friends.
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February 2021 by Veronica Avery
I have been a customer of this bank for many years. I am surprised to see the negative comments here. Having worked with the public for many years myself, I would like to suggest something to those who are not satisfied. When you approach someone, do so with a smile on your face. Say "hello, how are you today?" before you tell them what you need them to do for you. They are there to help you. Just try it and see what happens. No one wants to be greeted with a demanding approach. Do you? Take this suggestion in the manner it is intended. This is also a good thing to do when calling on the phone. I find that many times it is asurprised reaction when I greet them in this way before I explain what I need from them. I am not downing anyone. We all have bad days and personal struggles. So does the staff. If you have a problem, remember that they did not create it but will help you solve it or suggest what can be done. In these hard times it is especially important that we remember that we are all in this together.Thanks for taking time to read this. I am an extremely satisfied customer.
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May 2020 by dolandlydia
This bank has been very efficient and personal. I had bought a house in 2009, was financed by liberty mutual, they ended up selling my mortgage several times to huge faceless institutions.. When I finally remortgage with them cut my interest my 2 percents, have went to bat for me with my former bank and insurance company. Also a year later I had a personal tragedy and needed to get my hands on 25000, they gave it to me. I have confidence and security with bank. I recommend them highly. They are truly a small town bank. Just what I was looking for. Not a faceless banking institution.
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March 2020 by S G
The entire staff that works at this bank on Main St in Jewett City is very stuck up & rude. My fiance just went in there & was treated like a piece of dirt. They should be ashamed of themselves!!
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March 2020 by Mary Ruiz
Banked with the Savings Institute until they were bought out by the big bank Berkshire after the take over it wasn’t the same. Went to Jewitt City Savings Bank and I feel right at home. Small, friendly bank that serves all my needs.
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April 2019 by Matthew C.
I love this bank only cause they have a coin machine so now I don't need to go to coin star thank god
