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November 2023 by Ana B.
Bank Square Books is beautiful bookstore in downtown Mystic. It is independently owned, by the current owners since 2006. It has been a bookstore in this very location for 35 years. When I first walked inside I was under the impression that this is a tiny bookstore, the further I walked the more books I would discover. This isn't a tiny bookstore, it is moderately sized. I loved the variety of books available. There's fiction, history, brand new releases, kids, and specific interests such as birds. In addition to the books, they also have some giftable items. There's wrapping paper and cards here also. They also have comfy chairs and couches so you can get comfy while reading. This is such a beautiful bookstore that I'm glad to support in downtown Mystic.
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October 2023 by Julie Parker
A lovely bookstore. A good mixture of popular selections and lesser known books in a variety of genres.
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October 2023 by kote bernal
Great independent bookstore, with quite an extensive variety of books and also lots of cute stickers made by local artists. Big selection of books for kids. Friendly staff.
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September 2023 by Brittany Logue
This is such a great independent bookstore! They have a wide variety of genres as well as recommendations from the staff, who are all super friendly and helpful. It's always a pleasure to visit.
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August 2023 by Jerilyn Fleck
Sooo many books to choose from. Very organized by genre and specialty tables. Book clerks were so helpful in funding just the right book for my 22 year old son. Definitely a great place to spend your $.
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August 2023 by Estefania Nieves
Got a lot of different genres, kids section, post cards, journals. Even a sale section duscounted books. Loved the bookstore definitely worth going to shop books.
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July 2023 by Aubre Everly
Extremely rude employee claiming a “long day” and refusing to let us in to shop when we arrived before closing despite other customers shopping about. Just sad to see a place turn kids away that want books and a small business turn prospective customers away like that. Would give 0 stars if I could.
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July 2023 by Monica B.
Great store! Perfect place to be on a hot summer day with a great selection of books and plenty of air conditioning. Just find your book and a good spot to read!
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June 2023 by Jennifer R.
I did not find the staff very welcoming or friendly, but the selection of books here is really good. I loved the wall of books with hand written, detailed staff recommendations. I will always support an independent bookstore and really enjoyed browsing here.
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June 2023 by Emily B.
I'm sure it is a lovely store. However, do not purchase tickets to a book signing. My friend bought tickets for last weeks author book signing. We drove an hour, wore the appointed colors, waited in line with lovely people and lovely staff.However, the lovely staff quickly changed. When we went to show our printout, they said, 'I'm sorry..this is not for the book signing. Its just for a signed book to be sent to you. You will need to step out of line." It turns out that my friend bought the wrong ticket. She did, however, spend $85 on 2 books. My friend was about to cry. They did not care. We were told that we had to step out of line, and no, we could not have a macaron or lemonade(she wanted that not me). We then found the manager, who said, yes, we are sorry, but you cant meet her. What we can do, is you can go to the back of the line and maybe if there is time, you can meet her(I understand timing and how much time she was spending there). We were mortified. Everyone saw and heard what was going on. It was like being in elementary school and we talked in line. They said if there is time we can call you. And they did, but we had such an awful taste in our mouths. There was no accounting that if someone had bought the wrong ticket, what would we do? Oh, send them to the back of the line and embarass them. We were in line with another friend, who was in front of us, and who's ticket they scanned before ours. She was also told to get out of line so they could check her ticket to make sure she had the correct one. What a way to make your customers feel welcome. I will happily support the other independant book stores who try to help their customers, not make feel so small in front of 250 people. NEVER AGAIN.
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June 2023 by Chandra G
My local go-to book shop that has not only a wide array of books for all ages, but fun cards, stickers, candles, games, and gifts. I always get books as gifts here, and they do such a nice job wrapping them with an assortment of papers you can choose from.
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May 2023 by L K.
Do not do business with,Sold a relative a high priced book and instead of waiting one hour for payment, the book to someone else.Beware!
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May 2023 by Marty F.
If I could give zero stars, I would. Dishonest store workers/managers offered me an opportunity to purchase a one of a kind rare signed book only to sell it out from under me before waiting the few hours that they AGREED UPON. I responded immediately by calling themafter I received their personal invitation to purchase email. Wasted my time traveling 30 minutes to transfer a large sum of money (thousands) for this purchase. Both greed and incompetence seems to have played a major role here. Maggie agreed to hold the book until mid afternoon while the money was being transferred to my bank. I wrote to Sophia (who sent me the invitation) to confirm this confirmation ten minutes after the phone call and never received a response. At the very least, they should have written back. Only when I called to pay, the Management gave the "sorry" routine. Promised to wait, but greed took over and they pulled the rug out from under me. Don't buy from them, they are dishonest !
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April 2023 by Lee Harrison
A highlight when we visit Mystic we always make sure to visit Bank Square Books. This is a large bookstore with a large, diverse, and well-organized offering, including an extensive children’s selection. Well worth the visit, one of the best shops in town.
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April 2023 by Phil G.
Awesome indy bookstore with terrific selection and nice, helpful staff. They rock!
