-
January 2024 by usx10463
Prices are higher compare to other auto places
-
November 2023 by Donaldo Sierra
Excellent service
-
September 2023 by Richard Charron
Great sales staff.
-
June 2023 by Melvin Muniz
Price, parts, customer service great
-
March 2023 by Jose Crespo
Every time I buy something I learn to open the item at the desk, they always give you the wrong part, even by giving the correct year make and model but still don't know why I get the incorrect one, tomorrow 3/13/23 will have to go back for the right part or go elsewhere and get it no big deal.
-
January 2023 by Kel R
I was sold the wrong headlight bulb by the employee in the Manchester store location, and I wasn’t planning to drive back up there any time soon. So I when to another location in the south end of Hartford and was quickly turned away, the employees said that returns are store specific and I would have to go back to Manchester. Seems like a pretty archaic system. Napa as a brand can take your money as a national chain, but returns are dealt with store specific.
-
January 2023 by arlene pereira
Great place to get part's knowledgeable employees and awesome store manager Tim Stick.
-
January 2023 by Chris D
Excellent Stock and Service Advice from the Staff,I respect the AAA Discount too which keeps me coming back for all our Vehicle Maintenance and needs.
-
December 2022 by NFG Productions
Accidentally posted on west hartfords buy i Genuinely never had a better experience at a parts store. The young black guy with the gauges(i think he was the manager?) was so knowledgeable, funny, and kind when i had no idea what i was talking about and the shorter hispanic girl was amazing she knew car stuff and was able to translate for other people while working! This place has absolute been getting better. Whatever your doing keep doing it !
-
October 2022 by JR's Pocket
Friendly Helpful Staff. I've been to this store several times, they seem to always have what I need, with no wait time other than the occasional other customers ahead of me. This time I needed a new sparkplug for my lawnmower and just happened to be in this area. Found a compatible replacement on the rack, "verified" through Google search, took it to the counter and asked him to verify it was a compatible replacement, he did and I bought it. $5 vs $10 at my local hardware store. Added a star for replying to my review
-
October 2022 by Weeble Wobble
This store is filthy. I feel like I need a tetanus & hepatitis shot just for walking in. I can’t believe a corporate owned store could be so dirty. It smells like death, and I even saw a rat run across the battery rack. This whole building should be condemned.
-
September 2022 by Dldhomeimprovementsllc Dldhomeimprovementsllc
20 amp Fuses for trailer lights.
-
August 2022 by Peter Vernacchia
Tim is a great manager here. They're a little short staffed so just be patient like many other businesses in the area. But by far best auto parts store in the area compared to others. Staff is knowledgeable from cars, motorcycles and some boat knowledge. They have a huge inventory compared to most NAPAs so there is quite a bit in stock. Not a huge store front but still has the essentials
-
August 2022 by S Cole
This store is filthy. I feel like I need a tetanus & hepatitis shot just for walking in. I can’t believe a corporate owned store could be so dirty. It smells like death, and I even saw a rat run across the battery rack. This whole building should be condemned.
-
August 2022 by •WARMIND• •
This place is an absolute joke. They tell you they have something in stock, but can’t find it when you get there. They tell you they can order it and have it there in an hour, then don’t call you to say it’s there. If you call them to ask if your part arrived they have an attitude. Then you go to pick up your part and they’re all sitting down, speaking loud and vulgar. This store is disgraceful.
