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September 2023 by Elmer Chavez
If you’re looking for quality e-bikes, then you can not go wrong with Spark Cycleworks. I went up for a visit from out of state and they answered all my questions, let me test ride their signature Bandit ebike/emoped, and even got to build it with them to my liking! They have a few other e-bikes that are more entry level but for someone like me that’s been looking for something with more power I’d definitely recommend Spark Cycleworks and their Bandit!
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September 2023 by JohnnyVsSuper73 Efrain J Velazquez
Hey y’all I’m Mr.E from NYC and I’m here to tell you that SPARK CYCLEWORKS has the best bang for the buck… you won’t find a better deal… A+ for product and customer support
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September 2023 by Dino Fairfax
First I want to thank all of you at Spark Cycleworks. With so many ebikes out there it was tough to choose. But I got it right, thanks from YouTube reviews from Shreddie, Mr.E and many others. This is the best of the best. 5 stars all across the board.
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August 2023 by Eric W
I was lucky enough to get a voucher through the CT e-bike incentive program. Spark Cycleworks had a few models I was interested in so I went to check them out. They took all the time needed to show me everything about the bikes, test ride whatever I wanted, answered any questions. I never felt pressured into buying anything or got the feeling like I was bothering anyone. He even showed me around the shop where they build custom bikes as well.Using the voucher was painless and the transaction was smooth. If you're looking for an Aventon, do some research online and then call these guys. Highly recommend.Thanks Spark Cycleworks,A new ebike guy
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November 2022 by Ali Trexler
Spark Cycleworks has the best bikes in the market. A game changer. Best customer service.
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November 2022 by TipTopTomTom
Such a great company filled with great people! Great service, products, and they are always trying to deliver something better and different than before! The more people on two wheels the better!
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November 2022 by Chenay Arberry
To say I love this bike is an understatement, it has completely revolutionized the way I commute and explore living in a metropolitan city. It is fast enough for me to dodge out of the way of motorists not paying attention to the road and is versatile enough for me to cruise and pedal alongside analog bikers on trails.Colin and Matt built my bike back in late March of 2021 and it’s built to last. Out of now 1.5 years of having this bike with nearly 4000 miles on it, I’ve only had one mishap on my end. A flat tire because I didn’t know anything about tire pressure.The Spark Cycleworks team is doing something different. You’re not just a number to them, they care about the rider as well as their machine. They’ll check in with me even after all of these months of owning the bike to still ensure it’s performing to peak performance and send me upgrades without even asking for them!Purchasing this bike was the best decision I made in 2021 amid a pandemic. It got me outside, exploring my city, finding a community of electric enthusiasts, brought me life long comrades (Matt & Colin included), and most importantly lowers my carbon footprint.I will be a lifelong customer to Spark Cycleworks!
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November 2022 by Jeremy Keckler
The people at Spark Cycleworks are amazing and my Bandit “eMoped” is even better! They helped me get going with dual battery set up and were are always a quick DM away when I had questions about customizing my mirrors. Plus the community of bandit/spark riders I’ve connected with over Instagram has been awesome. They’ve given me a lot of great ideas for how to customize my bike in the future!
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November 2022 by elijAH starr
Where do I start? Zero communication once they get your money. $500 cancellation fee. $1000 restocking fee. Every excuse is about being understaffed but they are taking trips around the country to show their bikes while costumers are waiting past the promised fulfillment date.All this could be forgiven but then they installed the shocks backwards and didn’t properly calibrate them or test and got a flat on my first pothole. The back fender is sharp as a knife and placed in the worst possible spot. Chain guide was sticking out rubbing the tire raw. Of course they blame everyone including UPS but the device wasn’t tested properly.Had to contact their Instagram page just to get a response from their secretary Colin who doesn’t feel black people deserve good products. He promises to send a tire and never does. Tries to blame the courier even though they clearly rushed the build in between trips to NY to ride in wagons for some odd reason (literally check their Instagram.)Just buy a super73 and call it a day. Sheesh….*They clearly have no respect for their ethnic costumers. Even in their reply to this post they don’t speak to me. They speak to others who might read this. Attached is a photo of the shock that doesn’t have the dial with numbers visible for calibration. I don’t know a whole lot about shocks but the other one has the dial information clearly visible. It was not installed properly and the fender wasn’t bent by the carrier. Immediately after posting this they coerced some local bipoc people to post at the same time. Reputation over authenticity. Meanwhile I still haven’t gotten clarity on my shocks and the kickstand fell apart. Which they’ll blame on someone else as well.*Now as retaliation for this review they are refusing to get me the parts I need to make this lemon rideable. Remember there are a number of things proprietary because of the unique shape of the frame. Good luck with guys. Sheesh. $3000 straight to the garbage.
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November 2022 by Lynn Riordan
Good morning,I just wanted to write to tell you how much I LOVE my new bike. We are currently on Block Island. We are having the best time exploring parts of the island that we have never seen before because of our bikes.I am so happy I purchased my Spark!
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November 2022 by Tony L
Received my Bandit yesterday, and it was perfection as I knew it would be. These guys are awesome. Collin was very supportive through the whole build of the bike. From the first day I stopped in, until the day of delivery. Tao was very informative before and especially during the delivery. We are extremely lucky to have Spark, in Branford. To buy such a beatiful piece and to have the guys that built it right down the street is special. Thanks again Spark for the Bandit.
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November 2022 by Micah Monroe
This is a review regarding the bandit and my experience with ordering online and having my product shipped to Texas.I backordered the bandit in June and received it with in two months. I had some concerns and questions and emailed probably once a week after the first month, just to check in and see how things were going. The interactions were always very positive. I never had to wait more than 24 hrs for a response.The questions were related to when my bandit would be delivered and a couple technical questions. I never felt like I was being brushed off or mislead.When delivery day arrived and I saw my package my heart sank the box was absolutely destroyed. I unpacked the bike and was pleasantly surprised to find the bike was in nearly perfect condition. The exception was a missing piece for the headlight mount. It probably came off during the shipping process. I sent pictures of my problems and the condition of the box. Spark Cycleworks shipped the piece which I received the next business day.The only thing left to mention is the bandit. It exceeded my expectations. I have reached a max speed of 46 mph mild down hill slope and can reach 41 mph on a smooth flat road, even when the battery is almost completely drained reaching 35 mph isn't an issue. I weigh over 200lbs So I didn't expect the performance that was promised but I got more. Every thing on the bike is solid. I have two kids that I give rides and both are begging me to give them rides. The lights are all bright and visible. Pedaling gets you more range and if you want to accelerate a little quicker than the motor will allow it helps with that. I was honestly hung up on the pedals for a bit thinking they would get in the way but you really can pedal and feel the difference all the way up to 35 mph.
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November 2022 by STEPHAN DZIEDZIC
Had the pleasure of dealing with the folks over at Sparks Cycleworks. Originally I contacted them to help with the replacement of a battery for a bike I purchased years ago from a different Electric Bike Shop out of Cali. They are professional, knowledgeable, and have a great crew working for them. My next electric bike will be one of theirs.
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November 2022 by Michael Rios
The team is made up of very kind and knowledgeable people that are actually a part of the ebike community. The support is unlike any other bike company and they have always gone above and beyond to make sure I was satisfied. And oh boy am I satisfied! I love my bandit more than I could ever explain! I can't imagine why anyone would say otherwise
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August 2022 by Darlene K.
My daughter and I each purchased a bike from Sparks cycle works last year. This year when we attempted to ride we found that the batteries in both bikes would not take a charge. I sent the batteries to spark almost 2 months ago. Communication has been spotty at best. I have no idea what's going on with my batteries the only communication I received was a text saying an engineer was looking at them two weeks ago. Despite my calls emails and texts no one has responded and I have two worthless bikes
