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February 2024 by Adrian
Last week before I went to work I stopped at the gas station on Main Avenue to purchase a bottle of water, when I got back in my car, my battery was dead. I walked over to AAMCO and asked the nice lady at the front desk if someone could help me. She said the owner Steve should be arriving any minute. A few minutes later, when Steve arrived he gladly walked over with me to the gas station and jump-started my car! I asked him what I owed him, and he said "Not a thing, it was free". I'm sure Steve had a busy day ahead of him, but he didn't hesitate to help me out. I will definitely be going back to AAMCO if I should have any other needs for my car, and I recommend you do too! :)
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January 2024 by Ediola G
I’ve been a loyal customer at AAMCO in Norwalk for years, mainly due to Steve’s honesty and expertise. Steve has consistently provided amazing service, and I trust him implicitly with my car. His integrity shone through when my father-in-law brought his car in a few days ago; Steve honestly assessed it and advised that no repairs were needed, contrary to a different place’s recommendations. AAMCO and Steve’s transparency make it a trustworthy choice for automotive needs. Thank you, Steve!
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January 2024 by Patricia M.
Wow! Such a wonderful find for an auto repair shop! Steve and Clara are so friendly and honest! I brought my 10 year old car in for a strange knocking noise which appeared and then disappeared. Steve test drove the car and said the suspension seemed fine but he would have his mechanic check it out. They determined that a rock had been in the tire tread banging around. With over 100,000 miles in my car, they could have easily told me there was some other costly problem. These are honest folks, though, and the total cost to me today was $0. I'd give this shop a very high recommendation!
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December 2023 by C H
Staff was polite and professional. They were able to tow our car and gave us a reasonable price to replace transmission compared to other shops. Thank you
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November 2023 by shiva M
How do I start.. Every time I walked into a car mechanic shop, something or other gets fixed / changed.My car had a noise while accelerating and I asked my friend for a suggestion and he suggested AAMCO. I took the car to AAMCO and what do I say, This is the first time in my car owning experience that I walked into a car mechanic shop and the owner tells me he will not do the job as he doesn't feel the car needs anything at this time. I asked him twice as I couldn't believe my ears. Steve even went all the way explaining why he doesn't feel the job needs to be done. He was extremely polite and kind of behaved like a friend - even though I met him the first time. He went beyond what I asked him and checked all the fluid levels and said car is in good condition and moved onto the next car. He helped me today, earned my trust and a loyal customer in me.. Thank you very much Steve.Service: Transmission
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November 2023 by Don Bradford
Steve and his crew of expert mechanics have been taking care of my cars for years and always provide the highest level of service. I highly recommend this business!!Services: Transmission
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October 2023 by Don B.
This is a first-rate business. Fair and expert service. Highly recommended! Expert mechanics can fix anything.
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October 2023 by Katrina G.
I took my car to this shop in the beginning of the year and was told it was a battery. Had the battery checked and had to send the car back to this shop to find out why it was shutting off. I was told it was a BMC problem and they were working on it. After a moth and a half I'm told they are looking for the part and they got the wrong BCM. Two months now and to no avail. I take it to another shop and see that Aamco (this shop) never put my pieces back to my trunk handle or license plate. There was the cup holder that was not snapped in place. Steve said if I bring it back, they will put the handle and license back on! WHAT!!! This next Auto shop took a look at the car and said it was NOT a BCM problem but a control panel and wires. He said there was finger prints all inside my car under the dashboard and wires burnt and out of place! There was other parts that was NOT PUT BACK in its PLACE!! I'M BLASTING THIS LETTING PEOPLE KNOW ON SOCIAL MEDIA DO NOT GO TO AAMCO IN NORWALK on MAIN STREET! MY CAR WAS DECLARED A TOTAL LOST!!! THANK GOD I had GOOD insurance and GAP insurance! P.S. Aamco also claimed they put in a new BCM in my car and that was far from the truth , Because Steve told me it would not fit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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September 2023 by amanda kaslowitz
Wanted to share a not so great experience at AAMCO Norwalk. Upon recommendation, Brought car in for oil change and brakes . All the people I dealt with were very friendly, however, total RIP OFF. Quoted $120 for an oil change for my Honda crv . I thought this was high but I was there and needed it so I agreed. Was then told I needed a cabin filter. Was told it was $20, I agreed. Price quoted for brakes (and both rotors ) was also high so I declined that. When I went to pay I was charged over $220!!!! When asked why, I was told there was a $50ish dollar LABOR FEE to install the cabin filter. INSANE. while the people were friendly, their practice is dishonest and expensive. (And not to mention when I brought my car elsewhere for brakes- I didn’t need rear rotors). Bc the people were nice enough I gave two stars instead one one
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September 2023 by Alan Critchell
I (and my family) have been a loyal customer for several years and a few cars worth. I implicitly trust Steve & Clara. How many mechanics do you know who will tell you that service or an issue is not enough to be worked on? He will. He will advise you as if it were his own money and car being involved. I am a client for life.
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September 2023 by Bennett Carter
I would actually give this review 3 and a half stars. I took my car in on July 24th to have my A/C repaired. When I picked it up, it took longer than usual for the air to cool and the air was cool off and on. I took the car back in on August 8th and wasn’t charged a penny since the repair bill was under warranty. After waiting all morning for the repair I was told that the car was ready and I discovered that the air coming out was warmer than it was when I brought the car in and it caused me deep concern. When I took a walk back to the place, the owner, Steve took it for a test run and by miracle, the A/C was finally working again and I didn’t have to rent a car after all. I only think the guys working on the cars need to improve on making sure the car is ready before telling Clara and Steve leading them to telling the customer that it’s ready. Overall it is good customer service.
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September 2023 by Kathy Sacheli
Thank you for a very professional experience. Clara was great and up front about the cost for the clutch replacement. Courtesy tow to get car to the shop was a real plus. Work completed within a day. Thank you.
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June 2023 by Kevin Cronin
I have to say that Aamco Norwalk is the most professional auto repair group I have ever had the pleasure of working with. My son's jeep had an issue with the clutch. Our regular mechanic in Ridgefield said we needed a new transmission and it would be around $5,000 to fix which I didn't agree with thinking it was just the clutch. Did some research online and came across Aamco in Norwalk. Read the reviews which are great and spoke with Clara and Stephen. Had my car towed to them they diagnosed the problem which was the clutch and flywheel gave me a quote and fixed it in one day. Pricing was more than fair and the quality of work is second to none. So happy I found Aamco Norwalk and when I need service again they will be the first place I call.Service: Transmission
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May 2023 by Richard Urbina
This people are very honest and professional, they fixed my Transmission over 4 year ago for one of my vehicles and I was so pleased with it that I bring for service also, Steve is the guy, he will make sure you do what you need and not likely most people that like to sell useless service. Fully satisfied and Recommend 100%Service: Transmission
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May 2023 by Glenn Giangrande
Had my transmission changed here a few months back. A stressful situation was made easy - the work was done quickly & professionally with no hassles or fuss. Would gladly recommend. A standard bearer for auto care in the area IMO.