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January 2024 by TUKULITO ZAKAYAMAS
Not friendly. They look like they don't want to work there "rude". And If you are in a hurry go somewhere else.
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November 2023 by D N
Worst experience ever and will never go back and will tell friends about it. Since when you need to know a part number and the fat man behind counter cannot look up part numbers in the computer? Talk about attitude! Stamford is only so big and people will know about the service you give to ex customers. Go to AutoZone or Advanced Auto. People there work for their paychecks. If you don’t want to work go retire
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July 2023 by William Knuth
Very friendly and knowledgeable staff.Never have to wait long to get what you need and be on your way.
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July 2023 by Ning Yang Wang
Staff is helpful, yet no greeting no smile.
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June 2023 by type r
Don’t come here, go to AutoZone or anywhere else where you can get some decent customer service. The guys here walk around like they’re mobsters who can’t be bothered to help a customer. Seems their tactic is to shame you for needing their help with anything.
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May 2023 by N k
Absolutely disgusted with my experience yesterday & today. I bought a product from PHIL yesterday and returned it today as soon as I found out it was the wrong product. He had a terrible attitude and SLAMMED the product on the counter after he found out that I DID NOT use it. Not only did he speak to me disrespectfully but his body language was awful. Shame on him and shame on their customer service. Will NEVER be going back to this place ever again.
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May 2023 by Dumb Ass
The guy with grey hair and glasses has been pretty unpleasant the few times I've been here.
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November 2022 by Donna Desantis
They were very helpful with putting my windshield wipers on.
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January 2022 by Jim McClafferty
Very helpful. These guys answer your questions without making you feel like a fool!
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October 2021 by Gustavo Vegaus
Seems like there's only one gentleman knowledge enough to help with parts and accessoriesPrices are average
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September 2021 by Jackie Walsh
I’m giving this place a five star and I should give it a 10 star for the tall older gentleman with white hair that is working at the front desk today Saturday 8/21/21 at 11:30am managing the phones, customers and helping people like me pick out the right equipment while the other gentleman working in the store is somewhere hiding in the back. This man deserves his salary doubled! The reason why people still come to Napa is for the service and this gentleman deserves a raise and an award because you’re severely short staffed and other gentleman working here is not doing anything to help him
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August 2021 by Joseph Mayone
I’ve never had a bad experience here. There’s good camaraderie. Prices are fair and you can pretty much always find what you need. If not, for the most part, they’ll order it for you and have it in quick. These are car people. They are knowledgeable and helpful. Can’t ask for more.
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August 2021 by Chris Mac
Customer Service is Abysmal Forget about Honoring your Warranty that's Hysterical.. Avoid This place at all options it's not worth the aggravation..
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April 2021 by David Vargas
Very knowledgeable and belpful.
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February 2021 by Mary Helen Toledo
Nice people ?excellent customer service THANK YOU
