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February 2025 by Dayana Rior
this person Bayo Adebayo who is the manager should not be as boss nor in front of the client always happens the same with me never let me make a deposit with the cashier who kindly does not know the name of the cashier he is very helpful and he knows many Spanish languages it is super good that he has staff doing working in front , I do not like the silence that Mr. Bayo Adebayo puts to his cashier group is spoiled , , e
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February 2025 by Corgis mclean
I had to go to that location after the folks at a different branch couldn't figure it out how to make my international wire transfer go through!
Bafaka )an immigrant from a French speaking country) was very polite and speedy! He figured it out what to type on "state"! Highly recommended branch and employee!
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November 2024 by Chris McDaniel
Came here to exchange euro. Bank is open till 5 pm. Showed up 3:50 pm. I’m a customer of 10+ years. I was polite. Lady says “oh we don’t have time to do this as it takes a while. Supposed to be done by 4 pm”. It’s 3:52 now. Instead of just doing this simple transaction she gives me this nonsense. After some discussion and me getting a little annoyed another guy said he would do it. Took 3 min. Really frustrating to come to a branch and get an attitude and some nonsense. Makes me consider finding a better bank. Management you might want to work on this. Right in the middle of the city and can’t get decent team.
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July 2024 by Kevin Dumouchelle
How in the Year of Our Lord 2024 can this bank not operate 24 hour ATMs in a city that is both The Nation’s Capital (TM) and its own primary home market?
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June 2024 by CL Zhang
Marty is very helpful and solved my problems really fast. I don’t need to wait too long at this location compared to other banks.
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June 2024 by Father Hood
Worst banking organization in the universe! They do not value AA customers and do not pay any incentives for balances that remain within the account. Closing all bank accounts and moving to another financial establishments that respects and values its customers!
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May 2024 by Ruth Zhang
Marty is very helpful and solved my problems really fast. I don’t need to wait too long at this location compared to other banks.
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May 2024 by Norma Lucio
Wonderful service! Marty B. Was so helpful and kind. My husband and I had to open an account and he was very patient and helpful. We appreciate the help especially because we were from out of town. We will definitely continue to do business with capital one!
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April 2024 by Timothy Costello
Takes way too long and rude customer service. Will cancel account soon…
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April 2024 by Amy Goodwin
I went in to ask questions about opening an account and talked to Joel who was very informative, helpful, and friendly!!
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December 2023 by Daniel Galgano
Came in to open an account, and I was told very rudely to do it online. The staff was not helpful and seemed to have no interest assisting customers open accounts. I will be examining other options for where to make deposits in the future.
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November 2023 by Joel C.
I've made several attempts to contact a call bank regarding opening some business investment accounts but have not received any callbacks. It's important to remember that if a business doesn't provide reliable customer service, it's not wise to entrust them with your money.
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September 2023 by Jose Alvarez
I used to pass by early to use the ATM and my card used to open the Door to get to the ATM.Doors no longer open with you ATM card.will be nice to have this service again
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August 2023 by Mohammad Rafiq
Nice ?
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August 2023 by Ildar Galiev
The ATMs are behind closed doors in the after-hours. There are card slots that are supposed to open them, and they do flash green when you put your credit card in, but the doors don't react. Had to look for another Capital one ATM all over the city...
