Bill was very helpful today when I needed to unlock my online banking account! He waited on the phone for almost an hour with me to talk to customer service. I have access to my account again! Thanks, Bill!!
April 2016
Pretty ridiculous demands for a corporate chain bank. You can find smaller, less profit hungry banks to open a personal checking account in, which have a fraction of the demands. For example, I found a smaller alternative bank with only a $25 mandatory initial deposit versus SunTrust's $100 mandatory initial deposit.
November 2015
The ladies at this branch are always friendly, professional and NICE!!! I only go into a bank when there is a problem or a transaction that requires it and these ladies have always been extremely helpful and polite. I'm never disappointed.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.