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May 2023 by Amanda L.
Ive used this store for years and always loved the convenience of self checkout and being able to organize my bags in my cart as I checkout. They’ve recently changed their system so that every bag and item is weighed on the bagging area which has caused chaos during my last 3 visits for workers and patrons alike as the system repeatedly shuts down and requires a worker to override it if an item, even something that does not fit in the area like paper towels, is not placed in the bagging area. They’ve now also changed self checkout to 20 items or less and have been stopping and questioning every single patron if they have 20 items or less when they enter the area. On a Tuesday morning with an almost empty store, a woman who was behind me was redirected to the cashier area where she had to wait for about 5 minutes before a cashier even showed up to begin checking her out due to possibly having over 20 items. Overall, this new checkout experience has been a nightmare and I will be finding a new grocery to use that cares more about customers than the few dollars they are likely saving from this new system.
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April 2023 by Monicka Sharma
Amazing experience shopping at giant. It was my first time shopping from giant and turned out amazing.Good space between aisles and things are well organised. It was easy to access aisle and find things you need.The reason I find this place best till now is because giant is the place where I find many vegetarian and vegan food items at reasonable price. Visiting giant was a big relief.
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March 2023 by Rey Avila
The Deli needs some attention to detail. 1st there’s no reason the deli should be closed early. That has been my biggest complaint lately. The manager said it’s because of staffing… then pay people a good wage and hire folks that want to work. 2nd. the lady at the deli was messing with trash and then just put gloves on to cut my deli meat, she did not wash her hands. – The deli needs good leadership and you’ll probably see it generate a lot more money than I bet it does.
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March 2023 by Jamir Williams
Who ever you are ms. Dominican with the bad attitude don’t take my order stressful panties and wrap my lunch meat correct in deli Jermaine I hope you read this it’s unacceptable the same report over and over again who ever that Hispanic is at night need to put her badge in the dure
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January 2023 by Jingle Ponies
Store manager Dave took his time and was very helpful clearing up my food sensitivity question. Thanks and Happy New Year, Dave!
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January 2023 by Sean Humphrey
I’ve been shopping at this store happily for years, but recently I have been very disappointed . For the past several years very basic items have been constantly out of stock for long periods of time. Ever since the start of the pandemic, shelves have been rather bare, and whereas as all other local grocery stores have long since recovered from the supply chain issues, Giant seems to have gotten only very slightly better. Today I went to purchase 4 basic items, and sadly 3 of the 4 were completely out of stock so I was forced to leave and shop elsewhere. Furthermore, items on the shelves are frequently expired. This store can be great, but lately it has fallen well short of its reputation.
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January 2023 by Fae Robinson
I have been buying vegetables and fruit from Yank since 1960's. Great price, parking lot small yet traffic flow is swift. Great prices, small facility nevertheless, the wait is worth paying an average price for farm grown fresh items. Will always return to this market.
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January 2023 by NITRO NITRA
I love this Giant just wanted to shot out Crystal in Customer Service for being extremely helpful and she helped me to problem solve an issue I had while having a sunny disposition and positive attitude. Thank you Crystal your the best!
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December 2022 by Delaware Delaware
not really happy with super g right now every time I buy something there it seems like it spoils pretty quickly and quite a few times when I got home and opened sliced lunch meat or pork or hamburger it was spoiled I will not be buying lunch meat from here anymore and I certainly look to purchase my from other locations after more than three times losing out front the meat being spoiled within one day
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November 2022 by Rachael Foster
Great service!! Shelves are kept clean and neat. Thankfully they still have cashiers at the register. With 2 young kids I really appreciate the help. They do not charge for bags which is a bonus!! This is my main grocery store!!
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October 2022 by Victoria Vaden
First time shopping here, because I always forget it exists. I’m sure it’s prime location if you’re in the New Castle area, but it sits back off the highway in a shopping center that could use some updates.But, Giant was very clean and well stocked inside. We visited first thing in the morning which was nice. We weren’t greeted by any associates even though we saw several on the floor. I’m not a morning person, so I actually appreciated not being followed or hounded if I needed help.
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October 2022 by The Sheik
The cleaning staff at Giant should not have a job, and they should be ashamed of themselves. They are getting paid to do nothing. This is the dirtiest bathroom I've seen in a long time. I used the men's room Thursday September 8th at 8:40am. With covid and other infectious diseases going on in the world, there is no reason to have a bathroom this filthy. The sink was dirty, the toilet was dirty, the urinal was dirty, the bathroom had a strong urine smell, the floor had paper all over it, the garbage was so full it was overflowing, the floor looked like it haven't been mopped in weeks, and the store wasn't even busy. If you visit this store do not use the bathroom if you don't want to get sick. I'm calling out the cleaning staff and management for not doing their jobs.
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January 2022 by Jessie B. Simple
Called the store several times on new year eve at 930 pm to check their hours for tonight. Someone answered the phone and laid the phone down and would not answer. I only wanted to know when the store closed tonight!!!!!!
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November 2020 by Kenneth Lomanto
So clean and the staff is so friendly and they really are doing so well during this horrible horrible pandemic.
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November 2020 by Google user
Excellent grocery store. Fresh vegetables and fruits. Wide assortment of cooked foods with a salad bar, all fresh daily.
