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January 2025 by Rose Clergeau
Kim is amazing, helpful and friendly. I will stay there again next month. Thank you
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January 2025 by cari browne
Night staff was very welcoming and efficient with checking me in to a room. The room was clean and the bed was comfortable. Right next to Dover AFB.
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December 2024 by Christopher Mahoney
Nearby activities: Close to base
Walkability: No walkability
Food and drinks: McDonald's across street
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December 2024 by Maranda Hammond
This hotel was the worst to stay at and we walked in and lady was gonna check us in and then turned to the guy behind her and said “your turn” and walked away while we were talking to her and then guy checked us in and gave us our room keys to a room that wasn’t even cleaned beds weren’t made I went back out and told him that the room wasn’t cleaned and didn’t believe us walked all the way down the hall to see for himself then he put us in another room and said “here” I asked him if he would get us different keys because we were in a different room and he rolled his eyes and had a problem with it we had people upstairs jumping up and down all night four night in a row and we did mention it and we went to checkout early asked for manager other lady would not get them for us then I proceeded to say that I need a refund and I wanted to speak to manager considering we were checking out early do to all of the issues that they didn’t want to fix and the disrespect was ridiculous they refused to refunded me so we will not be going back to this hotel and would not recommended!!!!
Rooms: We’re not clean
Noteworthy details: This hotel and workers is not worth the money it was awful to stay at
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November 2024 by Joseph Javier
Beds were comfy. Room was clean. But the lady at the front was super helpful. I was going through an issue with a lost ID and she went out of her way to help me out. I don't really care about the place, it's really all about the services, and this place is a 5 star in my book because she went out of her way. Thank you!
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November 2024 by Gerry Doyon
No complaints! Friendly service, nice room, free coffee and included breakfast.
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November 2024 by Rob Grasso
Spent one night at this hotel. Room was very clean but had a strong chemical smell and the bed was wet obviously just been sprayed with some kind of disinfectant spray. We opened the window and turned on the fan to try and air it out a bit. Overnight the room began to smell strong like marijuana as did the hallway when we left at 5:30 am. We checked out online only to later find out we have been upcharged $100 for smoking “cigarettes “ in our room. When we contacted the front desk they were unable to reverse the charge and now have to follow up with management to recoup the $100. We will not stay here again.
Rooms: Clean but strong chemical smell
Noteworthy details: Poor management. $100 fine assessed after stay for smoke smell in our room. The whole floor smelled of marijuana and front desk will not reverse the charge. Will not stay here again.
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October 2024 by Tamara DeBerry
We had a lovely stay, regardless of having to stay due to the car breaking down. Customer service could be better, but the trail behind the hotel made up for it. Not healthy, but I was thankful for the McDonald's across the street. There is about a 15 minute walk to Food Lion and Dollar General.
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October 2024 by Smiyah Wyatte
It was ok
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October 2024 by Nyasia Diaz
I am leaving Delaware as a big fan of Microtel. We booked last minute and we immediately set up with a room. This room was clean, linens were fresh, and we slept soundly. There is also a continental breakfast from 6:30-9:30 which is a more than respectable time window. The staff was amazing at replenish the food and drinks as they diminished. THE CLEANING STAFF WAS A 10/10. Not only did we receive fresh towels upon returning, our items that were left behind in the suite were organized and handled with care. They even folded our personal blanket at the foot of the bed. Parking was not a hassle and reliable. Checkout was easy and seamless. Very pleased with our stay and with the location of the hotel. Thank you so much.
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October 2024 by John The Baptist
Decent room comfortable beds and stay...
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October 2024 by billy evans
Manager is awesome here. Great service
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October 2024 by Greg Spinks
The hotel, room, and breakfast areas was very clean. The staff was very professional and courteous. Great hotel. You'll be happy you stayed the night
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October 2024 by askmeforit first
Mold on the shower ceiling. Electrical outlet has no cover.
Rooms: Room is simple, nothing fancy, chair at desk is very weird and uncomfortable. When I said something to the front desk, they brushed it off. Checked out and wont return
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September 2024 by Melissa C
This place was great. I stayed here for 4 nights with my 2 kids. Very clean! There were more than enough outlets and lights. The tv was a nice size and they give breakfast. Housekeeping was amazing!! Very nice and they folded everything even if it was one of my personal belongings and the organized everything. They have a decent amount of channels, I'll be sure to bring a fire stick next time though. The parking lot is tiny tho and it tends to smell really bad outside early in the morning. Not sure what that is but the inside is great. Also because it's so close to the DAFB expect noise from the planes here and there