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September 2023 by philip oneschuk
I had a great sales rep with Rachel. She asked about our needs and put us on a couple different beds. We ended up making a purchase, very professional.
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August 2023 by Jane Baldwin
I heard about Mattress Firm through a satisfied customer. Courtney Cahall, the sales person, was very friendly and informative. She really made it an enjoyable experience. Thank you Mattress Firm and sales rep Courtney Cahall.
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August 2023 by Deborah Lee
Excellent service! Rachel took time to explain and demonstrate the features of the mattresses. She let me try them out noted ones that supported my specific needs.
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August 2023 by Kenny Franke
Worked with Doug today to search for a replacement mattress. He was very informative and worked well with us in our selection. We will definitely return for any additional mattress needs
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August 2023 by Kathryne Johnson
Rachael was so friendly and educated on all the products. She was personable and to the point. She didn’t pressure me into buying anything more expensive than I was comfortable purchasing and I am very happy with my experience and purchase today!
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July 2023 by Guy Holbrook
Rachel, the salesperson, was very accommodating and knowledgeable of the mattresses. She listened intently and guided us to exactly the mattress we were looking for. No up selling or pressuring. She made the whole experience very satisfying!
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July 2023 by Joanne Harbaugh
Doug was great to work with! He was friendly and knowledgeable and helped us choose three mattresses.
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July 2023 by Bill Mild
Courtney did an outstanding job helping my wife & I choose a mattress this afternoon. She was VERY attentive to our needs & distinctly explained every feature of the mattress that had a direct benefit to us. She did NOT pressure us to a more expensive brand nor try & “…sell us…” something we didn’t need. She asked us both open & closed questions.Frankly, I went In begrudgingly & after working with Courtney I came out very pleasantly surprised. What I viewed as a chore was quite a joy because of Courtney’s flexibility, listening to us & not just hearing us, (and there is a great difference) her ability to answer questions about ALL the mattresses she had for sale, her depth of knowledge but most of all knowing the features & their subsequent benefit to my wife & I.Frankly, she made time for us. And, that was pivotal to our purchase.
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July 2023 by Lee Zimmerman
Great experience working with Doug. He kept me informed of the upcoming holiday sales.
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May 2023 by Linda Czub
Douglas was very helpful and patient while I was purchasing 3 mattresses along with the box springs. This purchase took place in the Fenwick Island store in Delaware. It was a very pleasant experience.
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April 2023 by Lisa Valle
Courtney could not have been any more pleasant, knowledgeable, and willing to go the extra mile to find the right mattress for me. Thank you for the seamless experience!!
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April 2023 by Jane Sayler
Rachel was very helpful. We came into the store knowing what mattress we wanted. That made it an effortless sale.
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April 2023 by Michael Ziegler
We were immediately greeted by Doug and he had us try the various mattresses by attribute - explaining hybrid, foam, etc. Very helpful and saved us some $$ by applying coupons.
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April 2023 by NormaJean Curreri
Doug at Mattress Firm was very helpful in guiding us to make an informed decision on what was best suited to our needs.
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March 2023 by Marcia Dorsey
Rachel, our salesperson, was amazing! She was extremely informative and helped us with everything from mattresses, pillows and mattress protectors. Anyone looking to buy a mattress go see Rachel, you won't be disappointed!