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August 2024 by Matt Opramolla
5-stars all around! Jen and Allison were super communicative throughout the entire process, following up with no-update update calls and eventually with an ETA.
Very happy we used this center to get the work done!
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August 2024 by Mark Levitas
Outstanding customer service. Ron Whitney is an exemplary employee. He is very accommodating and patiently answers all questions. Highly recommend
I G Burton Collision Center in Milford
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August 2024 by Michelle Monfort
I had a wonderful experience at this IG Burton collision center. I came in and was immediately greeted and given my paperwork to complete. My technician was Ron and he was super friendly and helpful. I was in and out in a short time. Definitely recommend.
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June 2024 by Janet Walmsley
Drove into the car wash, drove out of the car wash with a slash on the sidewall of my tire. When I entered the office to explain what happened, the receptionist said “we have nothing to do with the car wash.” DUH!!!
Obviously taking igBurton to small claims court. BAD BUSINESS!!!
Owner responded to my review the same day and told me the manager would call me, which he did. Manager, Fred, said he would get back to me after checking out the car wash. HE DID NOT GET BACK TO ME. See you in court!!
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March 2024 by Anthony Hall
Hands down they did a wonderful job with my truck...
Thank you...
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February 2024 by J Bailey
This is the place to go if you want unethical people robbing you blind in a vulnerable time, incompetent people taking months to finish something simple, thievish people magically "losing" or "misplacing" your belonging, and phony managers falsely promising to make things right. Even 1/5 stars is too high for these crooks!
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January 2024 by lawdog
A huge thank you to Ed, Sara, Jen and all the crew. Even though it was cosmetic damage: mirror, window, door and trim they made my truck look new again. Hope you enjoyed the Banana/Chocolate Chip bread.
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January 2024 by Derrik Brooks
Ms. Jennifer and the rest of the crew did a phenomenal job on my vehicle. They are very flexible and always go the extra mile for their customers. Thank you guys and I highly recommend them?.
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December 2023 by Joseph Gillen
Their staff handled my claim, they dealt with the insurances adjuster, making the process a smooth experience. My car was repaired in less than 2 weeks and they seem to have done a very nice job.
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October 2023 by jason karras
Don’t have many before photos but there was rim damage and scratches down the passenger side along with the front bumper damage from running over a tire.Overall the collision center was great and having the enterprise rental location there really helped make the process smooth.Communication was great with the exception of the receptionist. Upon drop off, I asked her if she knew how long the process would take and she handed me a pamphlet and said the process was outlined in the pamphlet. I told her I understood the process but looking for an estimate on how long the process takes and she sighed and said “2 weeks” and acted like me asking for information was a bother to her. She was very unprofessional, but everyone else there was amazing.Quality of work was outstanding and the process was really enjoyable with the exception of the above incident.Would recommend this place to anyone needing at least minor repairs done to their vehicle. The car now looks brand new!
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October 2023 by Frannie Esparza
They did an amazing job on my jeep! All the dents from a fallen branch are gone and the paint is impeccable!! Thank you so much ?
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September 2023 by Ana KALESSE
Not even deserving to have a star we brought our car thinking they will help us referred by insurance this place is a big money maker, poor customer service and poor communication with customer. I will never recommend it to anyone especially my friends and family will tell my co workers not to bring their car here, they put us so much in misery after 1 wk of not touching car will tell us our car is total loss because they can't fix it plus the fact they let us pay almost $400 to transfer our car to another shop without explaining things to customer. This business very shameless. I won't let anyone go to their business after what we experience. PLS Save yourself from all the headache and money don't go to this place!!!!
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September 2023 by Team BAM
I would stay clear of this place. I went with them due to a recommendation and the fact that they were listed as a certified repair and paint shop for both Mercedes Benz and BMW.From having to call for updates after weeks of silence, calling again to remind them about the initial messages, adjusters notating requests that fell through the cracks, using mismatched taillights, painting the repaired portion of the vehicle the entirely wrong color (color code is literally printed under the hood), and now the icing on the cake... The repair work on the rear quarter panel is already bubbling.Mix in a myriad of other issues that would drive most people away right off the bat, I would recommend to look for another shop.
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September 2023 by donnie noll
Lady answered the phone. After about 15 seconds she said " Hello ". I had to ask if it was the body shop, I thought I had called someone's house by mistake. Then she obviously had no clue what she was doing
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September 2023 by Lindsay Geffon Wheeler
Repaired my car quickly and looks great!!!
